servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Our vacation property had major water damage from an ice dam that had formed on the outside of our garage. We had a neighbor check the house and they said that everything was fine. A week later, when it melted and we visited Sunriver, we discovered that the wall between our mud room and garage was completely saturated.
We called our insurance company and they gave us 3 choices of restoration companies in town. When my husband heard that SERVPRO was one of them, it was an easy decision. We've used them before and had a great experience. So far, this has been equal to, or better than our last experience.
We live in Portland but have a vacation house in Sunriver. Our neighbor told us that there was a lot of ice on the north side of our house. We asked him to go in and look if there was a problem in the house.
They found that the walls in one bedroom had water damage directly below where the ice was. We called our insurance and they gave us 3 choices of who to call. When we saw SERVPRO as an option, it was an easy decision.
They came out, coached us on what was going to happen and did all of the communication with our insurance company. They made a stressful time a lot less intrusive to us. Thanks SERVPRO of Bend!
We wanted to thank SERVPRO of Bend, especially Becca and Gabe for helping us repair our attic. When my husband discovered that the plywood in our attic was black in certain areas, we knew that we needed a professional. Our neighbor told us that she used SERVPRO before and that they were very professional. She was right! Becca and Gabe came out, explained what needed to be done and got it done.
Since this is a vacation house, we weren't able to stay in the area but we had full confidence and trust that Becca and Gabe would take care of us. We are ecstatic and so pleased. The area that was black now looks like new wood. Thank you, Thank you!
We can't thank you enough for everything you've done while we've been gone. We've been able to enjoy our stay in Europe knowing that you are on the job. The communication and pictures that you have sent have been completely re-assuring that the job is going well.
UPDATE: Since we've been back, I can't believe how great our house looks. It truly looks like nothing ever happened. SERVPRO of Bend, you have gone above-and-beyond.
We had a mishap at our rental property and SERVPRO of Bend came out to inspect the damage. It was a problem with a hose bib so they called a plumber to assist. Even though it wasn't an issue they could repair, we appreciated them coming out to help.
We appreciate Gabe's knowledge and assistance during this stressful time. He was extremely helpful and very considerate of our family. My son has allergies and asthma so we have a heightened sensitivity to dust and allergens. We are very happy with how Gabe treated our home and family. Thank you SERVPRO.
So I think you're gonna have to give Brion and Lupe a raise, or maybe a purple heart for bravery, for going all the way out to Eagle Crest in the snowy weather that seems to linger.
They also wrestled with Kevin's beast of a hotrod, then drove all the way from our old place to the new, temporary house, driving all the way up to Eagle Crest to deal with moving it in again!
They were unbelievably patient and professional and we're so happy! Thank you!
This is the second time I had to call SERVPRO to my house. Unfortunately, we had a water line break on our refrigerator and having dealt with a previous water issue, I knew to call SERVPRO.
Gabe, I think the gentlemen's name was gave me piece of mind while explaining what he was going to take care of. They were able to help me get the area cleared up and dry quickly. I did not use SERVPRO to rebuild the damaged area but I wish I had. I used a friend of a friend and they took twice as long.
I felt the manager Alex was clear, professional, paid attention to my requests and runs a very smooth team. Shout out to Nick, David and Daniel for their step by step explanations and not going straight to the doomsday scenarios, which, fortunately the damage never got to that point. While this is a day to day life for them, it's important to remember that this is a shock and traumatic for the homeowners and their household. I appreciated that they remembered that, when it could very easily turn into "routine." Thank you.
Our vacation property had major water damage from an ice dam that had formed on the outside of our garage. We had a neighbor check the house and they said that everything was fine. A week later, when it melted and we visited Sunriver, we discovered that the wall between our mud room and garage was completely saturated.
We called our insurance company and they gave us 3 choices of restoration companies in town. When my husband heard that SERVPRO was one of them, it was an easy decision. We've used them before and had a great experience. So far, this has been equal to, or better than our last experience.
We live in Portland but have a vacation house in Sunriver. Our neighbor told us that there was a lot of ice on the north side of our house. We asked him to go in and look if there was a problem in the house.
They found that the walls in one bedroom had water damage directly below where the ice was. We called our insurance and they gave us 3 choices of who to call. When we saw SERVPRO as an option, it was an easy decision.
They came out, coached us on what was going to happen and did all of the communication with our insurance company. They made a stressful time a lot less intrusive to us. Thanks SERVPRO of Bend!
We wanted to thank SERVPRO of Bend, especially Becca and Gabe for helping us repair our attic. When my husband discovered that the plywood in our attic was black in certain areas, we knew that we needed a professional. Our neighbor told us that she used SERVPRO before and that they were very professional. She was right! Becca and Gabe came out, explained what needed to be done and got it done.
Since this is a vacation house, we weren't able to stay in the area but we had full confidence and trust that Becca and Gabe would take care of us. We are ecstatic and so pleased. The area that was black now looks like new wood. Thank you, Thank you!
We can't thank you enough for everything you've done while we've been gone. We've been able to enjoy our stay in Europe knowing that you are on the job. The communication and pictures that you have sent have been completely re-assuring that the job is going well.
UPDATE: Since we've been back, I can't believe how great our house looks. It truly looks like nothing ever happened. SERVPRO of Bend, you have gone above-and-beyond.
We had a mishap at our rental property and SERVPRO of Bend came out to inspect the damage. It was a problem with a hose bib so they called a plumber to assist. Even though it wasn't an issue they could repair, we appreciated them coming out to help.
We appreciate Gabe's knowledge and assistance during this stressful time. He was extremely helpful and very considerate of our family. My son has allergies and asthma so we have a heightened sensitivity to dust and allergens. We are very happy with how Gabe treated our home and family. Thank you SERVPRO.
So I think you're gonna have to give Brion and Lupe a raise, or maybe a purple heart for bravery, for going all the way out to Eagle Crest in the snowy weather that seems to linger.
They also wrestled with Kevin's beast of a hotrod, then drove all the way from our old place to the new, temporary house, driving all the way up to Eagle Crest to deal with moving it in again!
They were unbelievably patient and professional and we're so happy! Thank you!
This is the second time I had to call SERVPRO to my house. Unfortunately, we had a water line break on our refrigerator and having dealt with a previous water issue, I knew to call SERVPRO.
Gabe, I think the gentlemen's name was gave me piece of mind while explaining what he was going to take care of. They were able to help me get the area cleared up and dry quickly. I did not use SERVPRO to rebuild the damaged area but I wish I had. I used a friend of a friend and they took twice as long.
I felt the manager Alex was clear, professional, paid attention to my requests and runs a very smooth team. Shout out to Nick, David and Daniel for their step by step explanations and not going straight to the doomsday scenarios, which, fortunately the damage never got to that point. While this is a day to day life for them, it's important to remember that this is a shock and traumatic for the homeowners and their household. I appreciated that they remembered that, when it could very easily turn into "routine." Thank you.