Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of New Philadelphia
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of New Philadelphia is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
I didn't know what to do when I found mold in our basement. Luckily, I called SERVPRO! They were very nice and paid attention to detail during the whole job. Thank you!
Scott, Don, and Jayden were very professional, they were very educational (explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
Charles was extremely careful when moving things with his team, throughout our home. He showed respect and I thank him for that.
SERVPRO treated us great. They treated us like a VIP customer and communicated soundly.
Truly a job well done, my husband and I were so impressed with the attention to detail SERVPRO showed us for several weeks.
I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.
SERVPRO worked seamlessly with our insurance company, truly making ever step along the water damage repair process smooth. We appreciate their knowledge and hard work so much, and would definitely recommend them to anyone who ever in need of their services!
Juan and his crew went above and beyond for my home. They followed all of our requests and were very informative throughout the entire process. Would recommend this crew to anyone.
We had more water damage than we thought. SERVPRO found it, and made sure our home was safe. I cannot thank the SERVPRO team enough.
I didn't know what to do when I found mold in our basement. Luckily, I called SERVPRO! They were very nice and paid attention to detail during the whole job. Thank you!
Scott, Don, and Jayden were very professional, they were very educational (explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
Charles was extremely careful when moving things with his team, throughout our home. He showed respect and I thank him for that.
SERVPRO treated us great. They treated us like a VIP customer and communicated soundly.
Truly a job well done, my husband and I were so impressed with the attention to detail SERVPRO showed us for several weeks.
I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.
SERVPRO worked seamlessly with our insurance company, truly making ever step along the water damage repair process smooth. We appreciate their knowledge and hard work so much, and would definitely recommend them to anyone who ever in need of their services!
Juan and his crew went above and beyond for my home. They followed all of our requests and were very informative throughout the entire process. Would recommend this crew to anyone.
We had more water damage than we thought. SERVPRO found it, and made sure our home was safe. I cannot thank the SERVPRO team enough.
About Us
At SERVPRO of New Philadelphia, we provide peace to our clients in the most stressful times.
We work within a strong team of quality people who truly care for our customers. From homeowners who experience devastation by a natural catastrophe like a flood or a man-made disaster from a sump pump failure to large corporations dealing with a large loss, our team provides immediate response, quality service and thorough communication throughout the damage cleanup & restoration process. SERVPRO of New Philadelphia understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Philadelphia specializes in the cleanup and restoration of residential and commercial properties in the Northeast Ohio area after a fire, smoke or water damage. SERVPRO of New Philadelphia can also mitigate mold and mildew from your home or business and provide general cleaning services such as carpet & upholstery cleaning as well as air duct & HVAC cleaning. Our staff is highly trained in property damage restoration, and owner Andrew Dobson holds Master Water Restorer (MWR), Master Fire and Smoke Restorer (MSR) & Master Textile Cleaner (MTC) Certifications with the Institute of Inspection Cleaning & Restoration (IICRC). Andrew is also a certified IICRC WRT instructor. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson are lifelong residents of the Mahoning Valley. James, Andrew and Katie have partnered together to be the best restoration specialists in their territories. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.
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