SERVPRO of New PhiladelphiaHome
Meet the SERVPRO team near Dellroy, OH
Meet the SERVPRO team near Dellroy, OH

SERVPRO of New Philadelphia

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SERVPRO of New Philadelphia

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (330) 556-4656

James P. Dobson, Andrew J. & Katelyn A. Dobson
James P. Dobson, Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of New Philadelphia

Meet Our Team

All it takes is one call to SERVPRO of New Philadelphia and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of New Philadelphia

Our Google Reviews
4.9
(61 reviews)
Leave us a review
(330) 556-4656
Meet our Team. Here to Help 24/7
  • Cory Bradley, team member at SERVPRO of New Philadelphia

    Cory Bradley

    Cory is the General Manager.

  • Mitch Loyd, team member at SERVPRO of New Philadelphia

    Mitch Loyd

    Mitch is the Operations Manager.

  • Jim Standohar, team member at SERVPRO of New Philadelphia

    Jim Standohar

    Jim is the Marketing Director.

    Favorite part about working with SERVPRO: Helping the company and its employees reach their full potential.

  • Tamara Weal, team member at SERVPRO of New Philadelphia

    Tamara Weal

    Tamara Weal is the Human Resources Manager.


    Favorite part about working with SERVPRO: I love getting to work with our group of people. Also, being a part of SERVPRO's growth.

  • Kaitlyn Prox, team member at SERVPRO of New Philadelphia

    Kaitlyn Prox

    Kaitlyn Prox is the Accounting Manager.


    Favorite part about working with SERVPRO: The intellectual stimulation, maintaining checks and balances, and the team!

  • Andrea Chicase, team member at SERVPRO of New Philadelphia

    Andrea Chicase

    Andrea is the Contents Manager.

    Favorite part about working with SERVPRO: Being a part of a team and making customers smile.

  • Rachel Thomas, team member at SERVPRO of New Philadelphia

    Rachel Thomas

    Rachel is the Senior Area Janitorial Manager.

    Favorite part about working with SERVPRO: The opportunity to always learn and grow.

  • T.J. Stoian, team member at SERVPRO of New Philadelphia

    T.J. Stoian

    T.J. is the Construction Manager.

    Favorite part about working with SERVPRO: Helping put people's homes back together and help make their visions come to life.

  • Ryan Ruth, team member at SERVPRO of New Philadelphia

    Ryan Ruth

    Ryan is the Sales Manager.


    Favorite part about working with SERVPRO: The mitigation sales team, hands down. Great teamwork, great people. Extremely blessed to be their leader.

  • Randy Swogger, team member at SERVPRO of New Philadelphia

    Randy Swogger

    Randy is the National Accounts Coordinator.


    Favorite part about working with SERVPRO: Helping people out in their time of need.

  • Laura Weymer, team member at SERVPRO of New Philadelphia

    Laura Weymer

    Laura is the Administrative Systems Manager.


    Favorite part about working with SERVPRO: I love working with an amazing team that is always team oriented, especially when disasters happen. I love helping the team create systems that makes that makes their job easier. I also love working for a company that truly values their people and goes above and beyond to make them feel valued and appreciated.

  • Lisa Blom, team member at SERVPRO of New Philadelphia

    Lisa Blom

    Lisa is an Administrative Dispatcher.

    Favorite part about working with SERVPRO: Keeping everything organized. Answering the phones and getting to help our customers out during their difficult situations.

  • Elmer Bliss, team member at SERVPRO of New Philadelphia

    Elmer Bliss

    Elmer is a Production Manager.

    Favorite part about working with SERVPRO: The responsibility of restoring customers back to normal.

  • Chris Cline, team member at SERVPRO of New Philadelphia

    Chris Cline

    Chris is a Production Manager.

    Favorite part about working with SERVPRO: Working alongside such great fellow managers.

  • Alex Hardin, team member at SERVPRO of New Philadelphia

    Alex Hardin

    Alex is a Production Manager.

  • James Diceglie, team member at SERVPRO of New Philadelphia

    James Diceglie

    James is a Construction Project Manager.

    Favorite part about working with SERVPRO: Interacting with customers and contractors, and having the ability to problem solve their issues.

  • Scott Otteni, team member at SERVPRO of New Philadelphia

    Scott Otteni

    Scott is a Construction Project Manager.

    Favorite part about working with SERVPRO: Putting the finishing touches on the restoration and rebuild process.

  • Dominic DeVito, team member at SERVPRO of New Philadelphia

    Dominic DeVito

    Dominic is the Junior Area Janitorial Manager.

    Favorite part about working with SERVPRO: Making sure people have a clean & safe workplace.

  • Shane McConahy, team member at SERVPRO of New Philadelphia

    Shane McConahy

    Shane is a Mitigation Crew Chief.


    Favorite part about working with SERVPRO: doing demolitions.

  • Richard Bliss, team member at SERVPRO of New Philadelphia

    Richard Bliss

    Richard is a Production Crew Chief.

    Favorite part about working with SERVPRO: Performing demolitions.

  • Michael Dilisio, team member at SERVPRO of New Philadelphia

    Michael Dilisio

    Michael is a Cleaning Technician.

    Favorite part about working with SERVPRO: Meeting new people every day, making a difference on carpets and bringing them back to life.

  • Nicole Kocsis, team member at SERVPRO of New Philadelphia

    Nicole Kocsis

    Nicole is an Accounts Payable Clerk.

    Favorite part about working with SERVPRO: The people I work with and working with numbers each day.

  • Rodd Meyer, team member at SERVPRO of New Philadelphia

    Rodd Meyer

    Rodd is a Marketing Representative.

    Favorite part about working with SERVPRO: Building relationships with our clients.

  • Joanna Swogger, team member at SERVPRO of New Philadelphia

    Joanna Swogger

    Joanna is a Marketing Representative with a specialty in event coordination and business development.

    Favorite part about working with SERVPRO: Everything! I love meeting new people and our crew is great! My favorite is, of course, event planning!

    Certifications:

    • Group X Certified Fitness Instructor P90X, Insanity

  • Katie Barca, team member at SERVPRO of New Philadelphia

    Katie Barca

    Katie is a Marketing Representative.

    Favorite part about working with SERVPRO: I really enjoy the versatility in each day as well as collaborating with my team. I'm excited and proud to be a part of SERVPRO!

  • Maria Vince, team member at SERVPRO of New Philadelphia

    Maria Vince

    Maria is a Marketing Representative.

    Favorite part about working with SERVPRO: My favorite part about working for SERVPRO is the whole company shares a common goal to help people, whether it’s the employees within the company or customers that we serve!


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What our
customers are saying

The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.

Chuck B.
New Philadelphia

They worked with our insurance provider seamlessly making the whole process for us very easy!

Kyle W.
New Philadelphia

Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable. 

Carol M.
Strasburg

They regularly clean our office space and are continuing to keep us safe and healthy in such a difficult time.

Katelyn T.
New Philadelphia

I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.

Vincent A.
Dover

Great company even better people!!

Richard A.
Gilmore

Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!

Jerome S.
New Philadelphia

The team at SERVPRO was attentive to detail, and communicated with me and my family well!

Jessica B.
Dover

The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!

Neil S.
Minerva

The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.

Chuck B.
New Philadelphia

They worked with our insurance provider seamlessly making the whole process for us very easy!

Kyle W.
New Philadelphia

Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable. 

Carol M.
Strasburg

They regularly clean our office space and are continuing to keep us safe and healthy in such a difficult time.

Katelyn T.
New Philadelphia

I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.

Vincent A.
Dover

Great company even better people!!

Richard A.
Gilmore

Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!

Jerome S.
New Philadelphia

The team at SERVPRO was attentive to detail, and communicated with me and my family well!

Jessica B.
Dover

The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!

Neil S.
Minerva

About Us

SERVPRO® of New Philadelphia: Your Restoration Experts

At SERVPRO® of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."

Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.

We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.

About Our Owners

Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.

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James P. Dobson, Andrew J. & Katelyn A. Dobson
James P. Dobson, Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of New Philadelphia

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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.