Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
About Us
Here to Help® 24/7.
SERVPRO of New Philadelphia
About Us
At SERVPRO of New Philadelphia, we provide peace to our clients in the most stressful times.
We work within a strong team of quality people who truly care for our customers. From homeowners who experience devastation by a natural catastrophe like a flood or a man-made disaster from a sump pump failure to large corporations dealing with a large loss, our team provides immediate response, quality service and thorough communication throughout the damage cleanup & restoration process. SERVPRO of New Philadelphia understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Philadelphia specializes in the cleanup and restoration of residential and commercial properties in the Northeast Ohio area after a fire, smoke or water damage. SERVPRO of New Philadelphia can also mitigate mold and mildew from your home or business and provide general cleaning services such as carpet & upholstery cleaning as well as air duct & HVAC cleaning. Our staff is highly trained in property damage restoration, and owner Andrew Dobson holds Master Water Restorer (MWR), Master Fire and Smoke Restorer (MSR) & Master Textile Cleaner (MTC) Certifications with the Institute of Inspection Cleaning & Restoration (IICRC). Andrew is also a certified IICRC WRT instructor. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson are lifelong residents of the Mahoning Valley. James, Andrew and Katie have partnered together to be the best restoration specialists in their territories. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.
Service Area
Certifications
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- JWR - Journeyman Water Restorer
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- CDS - Commercial Drying Specialist
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- MWR - Master Water Restorer
- AMRT - Applied Microbial Remediation Technician
- Accredited Asbestos Abatement worker
Payment Info
The following cards are accepted:What our
customers are saying
The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.
They worked with our insurance provider seamlessly making the whole process for us very easy!
Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable.
They regularly clean our office space and are continuing to keep us safe and healthy in such a difficult time.
I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.
Great company even better people!!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!
The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.
They worked with our insurance provider seamlessly making the whole process for us very easy!
Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable.
They regularly clean our office space and are continuing to keep us safe and healthy in such a difficult time.
I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.
Great company even better people!!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!