Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of New Philadelphia
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
When we had smoke damage in our kitchen, SERVPRO restored the damage perfectly. Our kitchen is as good as new thanks to their work.
SERVPRO was able to clean my kitchen and even rid the home of the smell after we experienced a grease fire. So thankful they are in our area!
Great company even better people!!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable.
SERVPRO of New Philadelphia couldn't be any better. I've dealt with other restoration companies in the past and SERVPRO is in their own league, thank you guys again!
They did the job right. I would recommend them to anyone in need.
Chris and his crew were flat out amazing for us. When we had questions they took the time to explain every little thing; they really helped ease our discomfort and stress.
When we had smoke damage in our kitchen, SERVPRO restored the damage perfectly. Our kitchen is as good as new thanks to their work.
SERVPRO was able to clean my kitchen and even rid the home of the smell after we experienced a grease fire. So thankful they are in our area!
Great company even better people!!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable.
SERVPRO of New Philadelphia couldn't be any better. I've dealt with other restoration companies in the past and SERVPRO is in their own league, thank you guys again!
They did the job right. I would recommend them to anyone in need.
Chris and his crew were flat out amazing for us. When we had questions they took the time to explain every little thing; they really helped ease our discomfort and stress.
About Us
SERVPRO® of New Philadelphia: Your Restoration Experts
At SERVPRO® of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
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