About Us
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SERVPRO of Romulus / Taylor
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO® responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO® system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy and Tina Miller have grown, acquired, and sold multiple territories throughout Michigan. Headquartered in Saginaw, they currently operate a family of franchises with locations throughout Metro Detroit, Owosso, Bay City, and Fort Wayne, IN. Their Metro Detroit locations, opened in 2016, are managed by their son and Chief Operating Officer Cody Michael.
The Saginaw-based family of franchises have been ranked in the top 10 for the past 20 years, including top producer twice. As one of SERVPRO® ’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Romulus franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
Service Area
Certifications
- RRT - Carpet Repair & Reinstallation Technician
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
- ECTP - Employee Certification Training Program
Payment Info
The following cards are accepted:Awards
- Franchise of the Year
Affiliations
- Construction Association of Michigan
- Michigan Adjusters Association
- Institute of Inspection, Cleaning and Restoration
What our
customers are saying
We recently had a suicide take place in our home. Not knowing what to do, we called SERVPRO. I'm so glad we did! A team was here promptly to deal with the biohazardous situation and clean everything up. They were caring, compassionate, quick & very professional. I highly recommend them! Thank you, Mike G., Mark, Tim and John! You all made a huge impact and difference during this difficult time!
The wonderful team at SERVPRO of Westland made a difficult and unforeseen situation less stressful and manageable to face. They are professional, fast, and committed to every detail. I highly recommend the Westland office for all your biohazard removal, and home restoration needs!
Marrianne was on time very helpful with the project presented and kept me informed during the entire process. I would definitely recommend their services.
John was very helpful. He did a great job.
Jason and Shane are very friendly and professional! They arrived on time and completed the job very efficiently. They made everything so easy for me! Really grateful for their work!
From the start of the project to the end, your team was great! Justin, our project manager, was helpful and understanding of our situation with my parents! I can't say enough about how easy he made this project for us! Also, the workers that were here were great! They did great work and was great to work with! And Mark and Richard were excellent as well! GREAT JOB SERVPRO! Thanks again Justin! And your team!
I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO.
Very fast and courteous service. Donnie and Travis were absolutely awesome to work with. Highly recommend.
Mike and his team at SERVPRO are the best!! A squirrel made himself at home at my elderly parent's home while they were away for the winter. They did an amazing clean up on all the damage the little critter left behind. Highly recommend their services. You will not be disappointed. Thank you to Mike, Michelle, Ciera, and the entire team at SERVPRO!!
We recently had a suicide take place in our home. Not knowing what to do, we called SERVPRO. I'm so glad we did! A team was here promptly to deal with the biohazardous situation and clean everything up. They were caring, compassionate, quick & very professional. I highly recommend them! Thank you, Mike G., Mark, Tim and John! You all made a huge impact and difference during this difficult time!
The wonderful team at SERVPRO of Westland made a difficult and unforeseen situation less stressful and manageable to face. They are professional, fast, and committed to every detail. I highly recommend the Westland office for all your biohazard removal, and home restoration needs!
Marrianne was on time very helpful with the project presented and kept me informed during the entire process. I would definitely recommend their services.
John was very helpful. He did a great job.
Jason and Shane are very friendly and professional! They arrived on time and completed the job very efficiently. They made everything so easy for me! Really grateful for their work!
From the start of the project to the end, your team was great! Justin, our project manager, was helpful and understanding of our situation with my parents! I can't say enough about how easy he made this project for us! Also, the workers that were here were great! They did great work and was great to work with! And Mark and Richard were excellent as well! GREAT JOB SERVPRO! Thanks again Justin! And your team!
I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO.
Very fast and courteous service. Donnie and Travis were absolutely awesome to work with. Highly recommend.
Mike and his team at SERVPRO are the best!! A squirrel made himself at home at my elderly parent's home while they were away for the winter. They did an amazing clean up on all the damage the little critter left behind. Highly recommend their services. You will not be disappointed. Thank you to Mike, Michelle, Ciera, and the entire team at SERVPRO!!