SERVPRO was amazingly quick to respond to our Saturday evening water damage emergency. They were over at our house within a flash & had everything taken care of so fast. They came back they next day to doublecheck everything, offer options for damage repairs. Once we picked out options, their workers had our basement looking AMAZING in no time at all.  

SERVPRO was extremely professional, fast, with great customer service. We will gladly recommend their services to anyone in need of the services they provide.

Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.

On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville (and SERVPRO of Laurel & Greenbelt NE/Beltsville E).

Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend.

The SERVPRO of Rockville (& Laurel) team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them... I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville (& Laurel/Greenbelt NE/Beltsville E) to help mitigate my flooding and water damage - they are the very best at what they do!

We recently had the opportunity to work with SERVPRO at my home due to a toilet in the upstairs bathroom overflowing into the downstairs dining room and foyer. Timing for this to happen couldn't have been worse as we planned on leaving for spring break the next day. I called SERVPRO and they scheduled to come to my home the next morning at 8 AM. Argelis Nunez and his team showed up on time and quickly got to work. By lunchtime, they had removed the drywall and set up drying equipment. Thankfully, I was able to coordinate with Argelis while I was on vacation as he and his team completed the job. He kept me up to date every step of the way until the job was completed. I highly recommend using SERVPRO for any clean-up issues you may have.

SERVPRO of Laurel and Greenbelt has helps many of my clients. The response time to engage with the situation is fantastic. Every client has been well pleased with the thoroughness of their work and their professionalism.
I truly thank you for your support.

Very professional. The project manager was on time. He explained everything in detail. Communication through the entire process was a major plus. Continued to reassure us things would work out. Very polite and extremely helpful. Very respectful with time and communication.

The Rockville/Laurel SERVPRO responded quickly when our basement flooded during Thursday's rainstorm. They were thorough and professional in the cleanup, and left our basement in as good as shape as possible. We hope we don't need another flood clean up in the future, but if we do, we'd use SERVPRO again.

Carlos and his SERVPRO crew were amazing. They arrived at our home on time, fully prepared to complete the work needed to address the water leakage in our basement. Carlos explained every step of the process and answered all of our questions so that we had a good understanding of what was going to happen. He immediately gained our confidence, which was well deserved, as the outcome of the work was perfect.

In addition to Carlos' excellent team leadership, the efficient and professional ways in which his crew members, Brian and Caesar, did their work was very reassuring and much appreciated. We would like to express our thanks to Carlos and his team for their outstanding service!

The company was very pleasant and efficient. I had a number of people working all together to clean up the water mess and do the needful. Everyone I dealt with was extremely pleasant and capable. I can’t imagine a better experience for a messy job. I have used them before and I would use them again.

SERVPRO was amazingly quick to respond to our Saturday evening water damage emergency. They were over at our house within a flash & had everything taken care of so fast. They came back they next day to doublecheck everything, offer options for damage repairs. Once we picked out options, their workers had our basement looking AMAZING in no time at all.  

SERVPRO was extremely professional, fast, with great customer service. We will gladly recommend their services to anyone in need of the services they provide.

Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.