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Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
SERVPRO was amazingly quick to respond to our Saturday evening water damage emergency. They were over at our house within a flash & had everything taken care of so fast. They came back they next day to doublecheck everything, offer options for damage repairs. Once we picked out options, their workers had our basement looking AMAZING in no time at all.
SERVPRO was extremely professional, fast, with great customer service. We will gladly recommend their services to anyone in need of the services they provide.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville (and SERVPRO of Laurel & Greenbelt NE/Beltsville E).
Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend.
The SERVPRO of Rockville (& Laurel) team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them... I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville (& Laurel/Greenbelt NE/Beltsville E) to help mitigate my flooding and water damage - they are the very best at what they do!
We recently had the opportunity to work with SERVPRO at my home due to a toilet in the upstairs bathroom overflowing into the downstairs dining room and foyer. Timing for this to happen couldn't have been worse as we planned on leaving for spring break the next day. I called SERVPRO and they scheduled to come to my home the next morning at 8 AM. Argelis Nunez and his team showed up on time and quickly got to work. By lunchtime, they had removed the drywall and set up drying equipment. Thankfully, I was able to coordinate with Argelis while I was on vacation as he and his team completed the job. He kept me up to date every step of the way until the job was completed. I highly recommend using SERVPRO for any clean-up issues you may have.
SERVPRO of Laurel and Greenbelt has helps many of my clients. The response time to engage with the situation is fantastic. Every client has been well pleased with the thoroughness of their work and their professionalism.
I truly thank you for your support.
Very professional. The project manager was on time. He explained everything in detail. Communication through the entire process was a major plus. Continued to reassure us things would work out. Very polite and extremely helpful. Very respectful with time and communication.
The Rockville/Laurel SERVPRO responded quickly when our basement flooded during Thursday's rainstorm. They were thorough and professional in the cleanup, and left our basement in as good as shape as possible. We hope we don't need another flood clean up in the future, but if we do, we'd use SERVPRO again.
Carlos and his SERVPRO crew were amazing. They arrived at our home on time, fully prepared to complete the work needed to address the water leakage in our basement. Carlos explained every step of the process and answered all of our questions so that we had a good understanding of what was going to happen. He immediately gained our confidence, which was well deserved, as the outcome of the work was perfect.
In addition to Carlos' excellent team leadership, the efficient and professional ways in which his crew members, Brian and Caesar, did their work was very reassuring and much appreciated. We would like to express our thanks to Carlos and his team for their outstanding service!
The company was very pleasant and efficient. I had a number of people working all together to clean up the water mess and do the needful. Everyone I dealt with was extremely pleasant and capable. I can’t imagine a better experience for a messy job. I have used them before and I would use them again.
SERVPRO was amazingly quick to respond to our Saturday evening water damage emergency. They were over at our house within a flash & had everything taken care of so fast. They came back they next day to doublecheck everything, offer options for damage repairs. Once we picked out options, their workers had our basement looking AMAZING in no time at all.
SERVPRO was extremely professional, fast, with great customer service. We will gladly recommend their services to anyone in need of the services they provide.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville (and SERVPRO of Laurel & Greenbelt NE/Beltsville E).
Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend.
The SERVPRO of Rockville (& Laurel) team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them... I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville (& Laurel/Greenbelt NE/Beltsville E) to help mitigate my flooding and water damage - they are the very best at what they do!
We recently had the opportunity to work with SERVPRO at my home due to a toilet in the upstairs bathroom overflowing into the downstairs dining room and foyer. Timing for this to happen couldn't have been worse as we planned on leaving for spring break the next day. I called SERVPRO and they scheduled to come to my home the next morning at 8 AM. Argelis Nunez and his team showed up on time and quickly got to work. By lunchtime, they had removed the drywall and set up drying equipment. Thankfully, I was able to coordinate with Argelis while I was on vacation as he and his team completed the job. He kept me up to date every step of the way until the job was completed. I highly recommend using SERVPRO for any clean-up issues you may have.
SERVPRO of Laurel and Greenbelt has helps many of my clients. The response time to engage with the situation is fantastic. Every client has been well pleased with the thoroughness of their work and their professionalism.
I truly thank you for your support.
Very professional. The project manager was on time. He explained everything in detail. Communication through the entire process was a major plus. Continued to reassure us things would work out. Very polite and extremely helpful. Very respectful with time and communication.
The Rockville/Laurel SERVPRO responded quickly when our basement flooded during Thursday's rainstorm. They were thorough and professional in the cleanup, and left our basement in as good as shape as possible. We hope we don't need another flood clean up in the future, but if we do, we'd use SERVPRO again.
Carlos and his SERVPRO crew were amazing. They arrived at our home on time, fully prepared to complete the work needed to address the water leakage in our basement. Carlos explained every step of the process and answered all of our questions so that we had a good understanding of what was going to happen. He immediately gained our confidence, which was well deserved, as the outcome of the work was perfect.
In addition to Carlos' excellent team leadership, the efficient and professional ways in which his crew members, Brian and Caesar, did their work was very reassuring and much appreciated. We would like to express our thanks to Carlos and his team for their outstanding service!
The company was very pleasant and efficient. I had a number of people working all together to clean up the water mess and do the needful. Everyone I dealt with was extremely pleasant and capable. I can’t imagine a better experience for a messy job. I have used them before and I would use them again.