Water Damage
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Storm/Disaster
Construction
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About Us
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SERVPRO of Laurel and Greenbelt NE Beltsville E
About Us
Welcome to SERVPRO® of Laurel and SERVPRO® of Greenbelt NE/Beltsville E!
We are thrilled to be of service to the Laurel, Greenbelt Northeast and Beltsville East communities, having joined the SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North franchises.
SERVPRO of Laurel understands the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize that interruption and quickly make it "Like it never even happened."
SERVPRO of Laurel and Greenbelt NE/Beltsville E is a full-service restoration company that specialize in the cleanup, restoration & reconstruction of residential and commercial properties after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Our staff is highly-trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. No damage is too large or too small for SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E.
Our sister franchises SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North have been serving the community for 41 years, and counting! Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings of 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: Quick response, excellent customer service, and always putting our customers first! We aim to be “Faster to Any Size Disaster,” so we can restore your property “Like it never even happened.”
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- CCT - Carpet Cleaning Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- RRT - Carpet Repair & Reinstallation Technician
- AMRT - Applied Microbial Remediation Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
Payment Info
The following cards are accepted:Affiliations
- American Bio Recovery Association – ABRA
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
- National Air Duct Cleaners Association – NADCA
What our
customers are saying
SERVPRO was amazingly quick to respond to our Saturday evening water damage emergency. They were over at our house within a flash & had everything taken care of so fast. They came back they next day to doublecheck everything, offer options for damage repairs. Once we picked out options, their workers had our basement looking AMAZING in no time at all.
SERVPRO was extremely professional, fast, with great customer service. We will gladly recommend their services to anyone in need of the services they provide.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville (and SERVPRO of Laurel & Greenbelt NE/Beltsville E).
Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend.
The SERVPRO of Rockville (& Laurel) team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them... I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville (& Laurel/Greenbelt NE/Beltsville E) to help mitigate my flooding and water damage - they are the very best at what they do!
We recently had the opportunity to work with SERVPRO at my home due to a toilet in the upstairs bathroom overflowing into the downstairs dining room and foyer. Timing for this to happen couldn't have been worse as we planned on leaving for spring break the next day. I called SERVPRO and they scheduled to come to my home the next morning at 8 AM. Argelis Nunez and his team showed up on time and quickly got to work. By lunchtime, they had removed the drywall and set up drying equipment. Thankfully, I was able to coordinate with Argelis while I was on vacation as he and his team completed the job. He kept me up to date every step of the way until the job was completed. I highly recommend using SERVPRO for any clean-up issues you may have.
SERVPRO of Laurel and Greenbelt has helps many of my clients. The response time to engage with the situation is fantastic. Every client has been well pleased with the thoroughness of their work and their professionalism.
I truly thank you for your support.
Very professional. The project manager was on time. He explained everything in detail. Communication through the entire process was a major plus. Continued to reassure us things would work out. Very polite and extremely helpful. Very respectful with time and communication.
The Rockville/Laurel SERVPRO responded quickly when our basement flooded during Thursday's rainstorm. They were thorough and professional in the cleanup, and left our basement in as good as shape as possible. We hope we don't need another flood clean up in the future, but if we do, we'd use SERVPRO again.
Carlos and his SERVPRO crew were amazing. They arrived at our home on time, fully prepared to complete the work needed to address the water leakage in our basement. Carlos explained every step of the process and answered all of our questions so that we had a good understanding of what was going to happen. He immediately gained our confidence, which was well deserved, as the outcome of the work was perfect.
In addition to Carlos' excellent team leadership, the efficient and professional ways in which his crew members, Brian and Caesar, did their work was very reassuring and much appreciated. We would like to express our thanks to Carlos and his team for their outstanding service!
The company was very pleasant and efficient. I had a number of people working all together to clean up the water mess and do the needful. Everyone I dealt with was extremely pleasant and capable. I can’t imagine a better experience for a messy job. I have used them before and I would use them again.
SERVPRO was amazingly quick to respond to our Saturday evening water damage emergency. They were over at our house within a flash & had everything taken care of so fast. They came back they next day to doublecheck everything, offer options for damage repairs. Once we picked out options, their workers had our basement looking AMAZING in no time at all.
SERVPRO was extremely professional, fast, with great customer service. We will gladly recommend their services to anyone in need of the services they provide.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville (and SERVPRO of Laurel & Greenbelt NE/Beltsville E).
Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend.
The SERVPRO of Rockville (& Laurel) team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them... I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville (& Laurel/Greenbelt NE/Beltsville E) to help mitigate my flooding and water damage - they are the very best at what they do!
We recently had the opportunity to work with SERVPRO at my home due to a toilet in the upstairs bathroom overflowing into the downstairs dining room and foyer. Timing for this to happen couldn't have been worse as we planned on leaving for spring break the next day. I called SERVPRO and they scheduled to come to my home the next morning at 8 AM. Argelis Nunez and his team showed up on time and quickly got to work. By lunchtime, they had removed the drywall and set up drying equipment. Thankfully, I was able to coordinate with Argelis while I was on vacation as he and his team completed the job. He kept me up to date every step of the way until the job was completed. I highly recommend using SERVPRO for any clean-up issues you may have.
SERVPRO of Laurel and Greenbelt has helps many of my clients. The response time to engage with the situation is fantastic. Every client has been well pleased with the thoroughness of their work and their professionalism.
I truly thank you for your support.
Very professional. The project manager was on time. He explained everything in detail. Communication through the entire process was a major plus. Continued to reassure us things would work out. Very polite and extremely helpful. Very respectful with time and communication.
The Rockville/Laurel SERVPRO responded quickly when our basement flooded during Thursday's rainstorm. They were thorough and professional in the cleanup, and left our basement in as good as shape as possible. We hope we don't need another flood clean up in the future, but if we do, we'd use SERVPRO again.
Carlos and his SERVPRO crew were amazing. They arrived at our home on time, fully prepared to complete the work needed to address the water leakage in our basement. Carlos explained every step of the process and answered all of our questions so that we had a good understanding of what was going to happen. He immediately gained our confidence, which was well deserved, as the outcome of the work was perfect.
In addition to Carlos' excellent team leadership, the efficient and professional ways in which his crew members, Brian and Caesar, did their work was very reassuring and much appreciated. We would like to express our thanks to Carlos and his team for their outstanding service!
The company was very pleasant and efficient. I had a number of people working all together to clean up the water mess and do the needful. Everyone I dealt with was extremely pleasant and capable. I can’t imagine a better experience for a messy job. I have used them before and I would use them again.