Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Haverhill / Newburyport
Patrick Lavigne
Pat is the owner of SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield. He has been with the franchise since 2010. He likes to be able to help people through a difficult time and helping team members grow personally and professionally. On his free time he likes to spend time with family, friends and anything sports related. His favorite quote is, "Everybody has a plan until they get punched in the mouth" - Mike Tyson
Michelle Lavigne
Michelle has been a part of our SERVPRO family nearly her entire life (her parents founded the Haverhill/Newburyport franchise) though she has only officially been on the team since 2006. She now owns SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield along with her husband Pat.
Nury Cardoza
Nury is our Key Accounts Manager and has been with SERVPRO since 1994! Prior to joining the Sales and Marketing Department, she worked as a Production Technician, Production Manager, and almost every other position in the Production Department. Hablo español!
Robert Downing
Robert is a member of our Construction Department and has been with the franchise since 2021.
Nick Encarnacion
Nick is a Crew Chief and has been with SERVPRO since 2007. Hablo español!
Robert Eveleth
Robert is a Production Technician and has been with SERVPRO since 2020.
Dave Hart
Dave is the founder of SERVPRO of Haverhill/Newburyport and now works as the Warehouse Manager. He has been in the SERVPRO franchise since 1986!
Maureen Hart
Maureen is the founder of SERVPRO of Haverhill/Newburyport and now works in the accounting department. She has been in the SERVPRO franchise since 1986! She loves the people and the flexible hours she gets to work. On her free time she likes to play scrabble, do puzzles and take walks on the beach.
Dylan Lockard
Dylan is a painter and member of our Construction Department. He has been part of our SERVPRO family since 2021.
Stephanie Maglio
Stephanie is our Marketing Coordinator and has been a part of our SERVPRO family since 2020. Prior to being hired, she worked with us as an intern as part of her degree.
Lori Sulesky
Lori is our Construction Administrator and has been a part of the SERVPRO family since 2021.
Donna Sutherby
Donna is one of our Job File Coordinators and has been with the franchise since 1996! Her favorite part about working at SERVPRO is being able to help others and the "family" atmosphere. In her free time she likes to read and spend time with her children and grandchildren. She is certified in water and notary public.
Michael Tannian
Michael is our Accounting Specialist and has been a part of our team since 2022.
Chris Tompkins
Chris is our Project Manager and has been with the franchise since 2013. He enjoys working at SERVPRO because he can help people through a difficulty situation. In his free time he likes to spend time with his wife and 3 kids and go fishing. He is certified in Water, Fire and Smoke, Carpet Cleaning, and a Commercial drying specialist.
Noel Torrissi
Noel is the Construction Manager at SERVPRO. Though he has only been an official member of our team since 2020, he previously worked with us as a subcontractor. Joining the SERVPRO family allows him to mentor a new generation of builders while managing "the best part of the job"- interacting with the customer and seeing the delight on their faces when they see the final product.
Yeimi Velasquez
Yeimi is a production technician who has been with our franchise since 2020. Hablo español!
Josh Welch
Josh is our General Manager and has been with the franchise since 2020.
What our
customers are saying
Noel,
We want to thank you so much for your amazing work! From the minute SERVPRO started our basement, everything went absolutely perfectly, even during this pandemic. Your professionalism, timeliness and absolute willingness to get us exactly what we wanted, was so amazing. We appreciate all of your hard work, we adored Bob Downing as our builder, he was first class. His work ethic was phenomenal, he was always on time, did exactly what he said he would do, worked incredible hours to get it all done. And the work he did was beautiful. He turned a basement into a warm and welcoming apartment for my mother, no small feat. We are so grateful. He even put up with my 20 year old daughter and I, always adding our 2 cents, with humor and a smile. We also want to thank Ross, who started all of this with a calm demeanor and an assurance that it would be done. He went on to hire us great movers and you! So we are grateful to all of you. THANK you so much. We wish you much luck in all your future endeavors.I used SERVPRO for my work. We needed their services, and it was an emergency. We provide residential care for teenagers, and we had a significant flood in our basement. SERVPRO came out within the hour and began the cleanup work. They were very responsive and did a thorough job explaining the process. Several years later, we had a sewerage blockage and overflow in the lower level of one of our other residential homes. It was a pretty chaotic and miserable situation. SERVPRO, again came to our rescue. I was notified in the early hours of a Sunday morning. I reached out to SERVPRO, and within an hour or two, I met met Chris from Haverhill location. He came out to the house and knew exactly what needed to be done. It was pretty overwhelming (the damage and the required follow-up). Chris and later Ross were ?able to walk me through step- by- step the initial cleanup and what would be involved in restoration. The SERVPRO technicians were helpful, quick, and professional. I had no doubt the house was in the right hands. Thank you SERVPRO, and I will definitely call again if help is needed.
Last Monday we had Nouri from SERVPRO! She did a fantastic job! She was on time, polite and professional! Thank you for a job well done!
Ross, Jerry, Toney, James, a fantastic crew. We had water-leak damage in our kitchen and we could not have been more pleased with their work removing the damage promptly and assisting us with the insurance arrangements. I wouldn't want this to happen again, but if it ever does, I'm calling them.
Everyone on the SERVPRO team was incredibly professional and made a bad situation easier to handle
Excellent job!
Worked with this franchise twice now, and each time was impressed with all of their staff. Each team member kept the project moving forward and were extremely communicative about the process.
As a consumer, I’ve always had an extremely positive experience with SERVPRO! They’re always quick to respond, and resolve any issues I have. I’d highly recommend them to anyone.
Highly recommend! We had building damage with lots of broken glass. The team from SERVPRO cleaned up all the glass and clean EVERYTHING, and I mean everything.
Noel,
We want to thank you so much for your amazing work! From the minute SERVPRO started our basement, everything went absolutely perfectly, even during this pandemic. Your professionalism, timeliness and absolute willingness to get us exactly what we wanted, was so amazing. We appreciate all of your hard work, we adored Bob Downing as our builder, he was first class. His work ethic was phenomenal, he was always on time, did exactly what he said he would do, worked incredible hours to get it all done. And the work he did was beautiful. He turned a basement into a warm and welcoming apartment for my mother, no small feat. We are so grateful. He even put up with my 20 year old daughter and I, always adding our 2 cents, with humor and a smile. We also want to thank Ross, who started all of this with a calm demeanor and an assurance that it would be done. He went on to hire us great movers and you! So we are grateful to all of you. THANK you so much. We wish you much luck in all your future endeavors.I used SERVPRO for my work. We needed their services, and it was an emergency. We provide residential care for teenagers, and we had a significant flood in our basement. SERVPRO came out within the hour and began the cleanup work. They were very responsive and did a thorough job explaining the process. Several years later, we had a sewerage blockage and overflow in the lower level of one of our other residential homes. It was a pretty chaotic and miserable situation. SERVPRO, again came to our rescue. I was notified in the early hours of a Sunday morning. I reached out to SERVPRO, and within an hour or two, I met met Chris from Haverhill location. He came out to the house and knew exactly what needed to be done. It was pretty overwhelming (the damage and the required follow-up). Chris and later Ross were ?able to walk me through step- by- step the initial cleanup and what would be involved in restoration. The SERVPRO technicians were helpful, quick, and professional. I had no doubt the house was in the right hands. Thank you SERVPRO, and I will definitely call again if help is needed.
Last Monday we had Nouri from SERVPRO! She did a fantastic job! She was on time, polite and professional! Thank you for a job well done!
Ross, Jerry, Toney, James, a fantastic crew. We had water-leak damage in our kitchen and we could not have been more pleased with their work removing the damage promptly and assisting us with the insurance arrangements. I wouldn't want this to happen again, but if it ever does, I'm calling them.
Everyone on the SERVPRO team was incredibly professional and made a bad situation easier to handle
Excellent job!
Worked with this franchise twice now, and each time was impressed with all of their staff. Each team member kept the project moving forward and were extremely communicative about the process.
As a consumer, I’ve always had an extremely positive experience with SERVPRO! They’re always quick to respond, and resolve any issues I have. I’d highly recommend them to anyone.
Highly recommend! We had building damage with lots of broken glass. The team from SERVPRO cleaned up all the glass and clean EVERYTHING, and I mean everything.
About Us
SERVPRO of Haverhill/Newburyport specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.
After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.
Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.
Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.
We hold the following licenses & certifications:
- Licensed Home Improvement Contractor
- Licensed Construction Supervisor
- EPA Lead-Safe Contractors License
- Insurance Subrogation Certified
- Certified through the I.A.Q.A. (Indoor Air Quality Assoc)
Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.
When it’s your home or business, you need the brand you know & trust. Call us today! We’re here to help!
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