
Meet Our Team
All it takes is one call to SERVPRO of Haverhill / Newburyport. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Patrick Lavigne, team member at SERVPRO of Haverhill / Newburyport]()
Patrick Lavigne
Pat is the owner of SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield. He has been with the franchise since 2010. He likes to be able to help people through a difficult time and helping team members grow personally and professionally. On his free time he likes to spend time with family, friends and anything sports related. His favorite quote is, "Everybody has a plan until they get punched in the mouth" - Mike Tyson
![Michelle Lavigne, team member at SERVPRO of Haverhill / Newburyport]()
Michelle Lavigne
Michelle has been a part of our SERVPRO family nearly her entire life (her parents founded the Haverhill/Newburyport franchise) though she has only officially been on the team since 2006. She now owns SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield along with her husband Pat.
![Angel Bodre, team member at SERVPRO of Haverhill / Newburyport]()
Angel Bodre
Angel is one of our production technicians and has been a part of our team since 2023.
![Nury Cardoza, team member at SERVPRO of Haverhill / Newburyport]()
Nury Cardoza
Nury is our Key Accounts Manager and has been with SERVPRO since 1994! Prior to joining the Sales and Marketing Department, she worked as a Production Technician, Production Manager, and almost every other position in the Production Department. Hablo español!
![Jake Cole, team member at SERVPRO of Haverhill / Newburyport]()
Jake Cole
Jake is part of our construction team and has been with our franchise since 2022.
![Nicholas Cunningham-Bowman, team member at SERVPRO of Haverhill / Newburyport]()
Nicholas Cunningham-Bowman
Nicholas is one of our estimators and has been a part of our SERVPRO family since 2023.
His certifications include:
- Journeyman Water Restorer
- Journeyman Fire/Smoke Restorer
- Journeyman Textile Cleaner
- WRT, AMRT, CCT, RRT, FSRT, UFT, OCT
![Robert Downing, team member at SERVPRO of Haverhill / Newburyport]()
Robert Downing
Robert is a member of our Construction Department and has been with the franchise since 2021.
![Nick Encarnacion, team member at SERVPRO of Haverhill / Newburyport]()
Nick Encarnacion
Nick is a member of our production team and has been with SERVPRO since 2007. Hablo español!
![Robert Eveleth, team member at SERVPRO of Haverhill / Newburyport]()
Robert Eveleth
Robert is a Production Technician and has been with SERVPRO since 2020.
![Dave Hart, team member at SERVPRO of Haverhill / Newburyport]()
Dave Hart
Dave is the founder of SERVPRO of Haverhill/Newburyport and now works as the Warehouse Manager. He has been in the SERVPRO franchise since 1986!
![Maureen Hart, team member at SERVPRO of Haverhill / Newburyport]()
Maureen Hart
Maureen is the founder of SERVPRO of Haverhill/Newburyport and now works in the accounting department. She has been in the SERVPRO franchise since 1986! She loves the people and the flexible hours she gets to work. On her free time she likes to play scrabble, do puzzles and take walks on the beach.
![Dylan Lockard, team member at SERVPRO of Haverhill / Newburyport]()
Dylan Lockard
Dylan is a painter and member of our Construction Department. He has been part of our SERVPRO family since 2021.
![Stephanie Maglio, team member at SERVPRO of Haverhill / Newburyport]()
Stephanie Maglio
Stephanie is our Marketing and Customer Care Coordinator and has been a part of our SERVPRO family since 2020. Prior to being hired, she worked with us as an intern as part of her degree.
![Lori Sulesky, team member at SERVPRO of Haverhill / Newburyport]()
Lori Sulesky
Lori is our Construction Administrator and has been a part of the SERVPRO family since 2021.
![Donna Sutherby, team member at SERVPRO of Haverhill / Newburyport]()
Donna Sutherby
Donna is one of our Job File Coordinators and has been with the franchise since 1996! Her favorite part about working at SERVPRO is being able to help others and the "family" atmosphere. In her free time she likes to read and spend time with her children and grandchildren. She is certified in water and notary public.
![Chris Tompkins , team member at SERVPRO of Haverhill / Newburyport]()
Chris Tompkins
Chris is our Project Manager and has been with the franchise since 2013. He enjoys working at SERVPRO because he can help people through a difficult situation. In his free time he likes to spend time with his wife and 3 kids and go fishing. He is certified in Water, Fire and Smoke, Carpet Cleaning, and a Commercial drying specialist.
![Noel Torrissi, team member at SERVPRO of Haverhill / Newburyport]()
Noel Torrissi
Noel is the Construction Manager at SERVPRO. Though he has only been an official member of our team since 2020, he previously worked with us as a subcontractor. Joining the SERVPRO family allows him to mentor a new generation of builders while managing "the best part of the job"- interacting with the customer and seeing the delight on their faces when they see the final product.
![Yeimi Velasquez, team member at SERVPRO of Haverhill / Newburyport]()
Yeimi Velasquez
Yeimi is a production technician who has been with our franchise since 2020. Hablo español!
![Josh Welch, team member at SERVPRO of Haverhill / Newburyport]()
Josh Welch
Josh is our General Manager and has been with the franchise since 2020.
What our
customers are saying
Recently I had a sewer main backup which did significant damage to my basement. After the problem was fixed, I contacted Servpro of Haverhill. They were outstanding from the beginning to the end. Servpro worked with me assessing the damage and what needed to be done. The cleanup was done promptly and the team that was sent to my home was outstanding. They did an excellent job of cleaning the basement and also kept in touch with any questions or concerns. I would not hesitate to contact them if ever needed in the future. Thank you!!!
Chris, Nick, Jheremy, Wander, and Keagan did an outstanding job with our remediation work in the basement after the furnace leak caused water and mold damage. They were timely, professional, knowledgeable, and extremely helpful during this stressful time, making the process much easier to manage. I truly appreciate their assistance and support and will definitely use Servpro again in the future if needed.
Great experience. All techs were professional; they came quickly to assess water damage, dry, treat and remove debris. Bobby, the lead tech on the crew was particularly knowledgeable and responsible for clean, neat work in their sealed environment. Both the project mgr Chris and estimator Nick were very responsive and available for questions. I would highly recommend.
A Truly Exceptional Experience with SERVPRO Our home was devastated by a fire, and we found ourselves facing the daunting task of rebuilding. From start to finish, SERVPRO has been nothing short of outstanding. The professionalism, expertise, and genuine care shown by their team made what could have been a stressful, overwhelming process much more manageable. A special thank you to Noel Torrissi, the construction manager, who coordinated the entire rebuild seamlessly. His attention to detail and excellent communication made all the difference. We were continuously impressed with the skill and craftsmanship of everyone involved—from the carpenters to the painters and beyond. Each person played a crucial role in bringing our home back to life. Thanks to SERVPRO, we are finally back in our beautiful, restored home. We are deeply grateful for their hard work, dedication, and the incredible customer care we received throughout the entire process. Without a doubt, we would recommend SERVPRO to anyone in need of their services.
We recently called SERVPRO to remediate a moisture issue that had the potential for fungal growth in our unit. Wanting to stay ahead of any negative outcome, we acted immediately, and we couldn’t be happier with the service. From the initial quote to the completion of the work, everything was handled professionally and efficiently. Within a week, the team came out, quarantined, treated the area, and cleaned up the site—all in a very timely manner. The crew was not only fast but also friendly, taking the time to answer any questions we had. We appreciated the site supervisor coming out to check in and ensure everything was going smoothly, showing a level of care that you don’t always see. When we had a billing question, it was addressed promptly and professionally, making the entire experience seamless. For anyone hesitant about reaching out to SERVPRO, we highly recommend giving them a call. Their process from start to finish is straightforward, and you can trust that you’ll be well taken care of.
I would highly recommend and use Servpro in the future. Nicholas was our Estimator and Bobby & Jason were our technicians. They were all fantastic! They were punctual, polite and very professional.
The Servpro team from the Haverhill/Newburyport outlet were outstanding. Jason, Bobby, and Yeimi were complete professionals during the entire process. They explained exactly what they were doing and what to expect each step of the way. The project manager Chris visited our home each day to check in on the team for quality control. Most impressive and valuable part of the experience was how closely worked with the insurance company. We really felt they were ONE integrated team constantly in communication with each other. In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and garage ceiling. By the time the project was over, me and my wife could not be more happier about the outcome. The team and Chris did an outstanding job making us feel comfortable. I highly recommend this high functioning team.
Bobby and Justin came out to my house and were professional and experienced. They left my house neat and tidy after the work and were always ready to help answer my questions. If anyone reading this needs help with a situation like I had (pipe fails in the wall…) I recommend this team! Thanks also to Nicholas and Chris for helping to line this all up! Prompt, timely, neat, and professional!!!
It was a very good experience working with SERVPRO. The whole crew was awesome! They were very dedicated to the work they did.Alex and Chris were alway available and ready to answer any questions that I might have.
About Us
SERVPRO of Haverhill/Newburyport specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.
After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.
Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.
Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.
We hold the following licenses & certifications:
- Licensed Home Improvement Contractor
- Licensed Construction Supervisor
- EPA Lead-Safe Contractors License
- Insurance Subrogation Certified
- Certified through the I.A.Q.A. (Indoor Air Quality Assoc)
Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.
When it’s your home or business, you need the brand you know & trust. Call us today! We’re here to help!



















