Meet Our Team
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SERVPRO of Danvers / Ipswich
Patrick Lavigne
Pat is the owner of SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield. He has been with the franchise since 2010. He likes to be able to help people through a difficult time and helping team members grow personally and professionally. On his free time he likes to spend time with family, friends and anything sports related. His favorite quote is, "Everybody has a plan until they get punched in the mouth" - Mike Tyson
Michelle Lavigne
Michelle has been a part of our SERVPRO family nearly her entire life (her parents founded the Haverhill/Newburyport franchise) though she has only officially been on the team since 2006. She now owns SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield along with her husband Pat.
Nury Cardoza
Nury is our Key Accounts Manager and has been with SERVPRO since 1994! Prior to joining the Sales and Marketing Department, she worked as a Production Technician, Production Manager, and almost every other position in the Production Department.
Robert Downing
Robert is a member of our Construction Department and has been with the franchise since 2021.
Nick Encarnacion
Nick is a Crew Chief and has been with SERVPRO since 2007.
Robert Eveleth
Robert is a Production Technician and has been with SERVPRO since 2020.
Dave Hart
Dave is the founder of SERVPRO of Haverhill/Newburyport and now works as the Warehouse Manager. He has been in the SERVPRO franchise since 1986!
Maureen Hart
Maureen is the founder of SERVPRO of Haverhill/Newburyport and now works for the accounting department. She has been in the SERVPRO franchise since 1986! She loves the people and the flexible hours she gets to work. On her free time she likes to play scrabble, do puzzles and take walks on the beach.
Dylan Lockard
Dylan is a painter and member of our Construction Department. He has been part of our SERVPRO family since 2021.
Stephanie Maglio
Stephanie is our Marketing Coordinator and has been a part of our SERVPRO family since 2020. Prior to being hired, she worked with us as an intern as part of her degree.
Lori Sulesky
Lori is our Construction Administrator and has been a part of the SERVPRO family since 2021.
Donna Sutherby
Donna is one of our Job File Coordinators and has been with the franchise since 1996! Her favorite part about working at SERVPRO is being able to help others and the "family" atmosphere. In her free time she likes to read and spend time with her children and grandchildren. She is certified in water and notary public.
Michael Tannian
Michael is our Accounting Specialist and has been a part of our team since 2022.
Chris Tompkins
Chris is our Project Manager and has been with the franchise since 2013. He enjoys working at SERVPRO because he can help people through a difficulty situation. In his free time he likes to spend time with his wife and 3 kids and go fishing. He is certified in Water, Fire and Smoke, Carpet Cleaning, and a Commercial drying specialist.
Noel Torrisi
Noel is the Construction Manager at SERVPRO. Though he has only been an official member of our team since 2020, he previously worked with us as a subcontractor. Joining the SERVPRO family allows him to mentor a new generation of builders while managing "the best part of the job"- interacting with the customer and seeing the delight on their faces when they see the final product.
Yeimi Velasquez
Yeimi is a production technician who has been with our franchise since 2020.
Josh Welch
Josh is our General Manager and has been with the franchise since 2020.
What our
customers are saying
I have to say that I am pleased. Justin was the crew chief and he and the crew did an outstanding job, they were meticulous and totally focused on the tasks at hand. At one point, I walked by and was observing them, unnoticed, and they did everything they could to ensure 100% coverage, even the young ones were incredible, moving things and not missing one spot. If this is a representation of how SERVPRO carries out business then I can confirm we’re going to be in business together for a very long time! From all of us at the Veterans Outreach, we’d like to say thank you for a job well done!
This group of hard-working professionals made my embarrassing nightmare one that became a dream in a few days. I appreciate their hard working professionalism.
Highly recommend! We had building damage with lots of broken glass. The team from SERVPRO cleaned up all the glass and clean EVERYTHING, and I mean everything.
Great job by the SERVPRO Haverhill team of Justin, Gerry and Steve! Happy with how they explained everything, showed up on time, professional, and very hard workers! Thanks guys!
Excellent job!
Very pleased with the service.
Last Monday we had Nury from SERVPRO! She did a fantastic job! She was on time, polite and professional! Thank you for a job well done!
I would recommend SERVPRO to anyone. They helped make the very best of a bad situation (kitchen flood), and their professionals -- under the guidance of manager Noel Torrissi -- put our custom cabinets, granite counter-tops, and hardwood flooring back to the way they were. "Like it never even happened." Many thanks to all SERVPRO staff and consultants for their kind, courteous, and efficient work!
Your on site personnel was excellent!
I have to say that I am pleased. Justin was the crew chief and he and the crew did an outstanding job, they were meticulous and totally focused on the tasks at hand. At one point, I walked by and was observing them, unnoticed, and they did everything they could to ensure 100% coverage, even the young ones were incredible, moving things and not missing one spot. If this is a representation of how SERVPRO carries out business then I can confirm we’re going to be in business together for a very long time! From all of us at the Veterans Outreach, we’d like to say thank you for a job well done!
This group of hard-working professionals made my embarrassing nightmare one that became a dream in a few days. I appreciate their hard working professionalism.
Highly recommend! We had building damage with lots of broken glass. The team from SERVPRO cleaned up all the glass and clean EVERYTHING, and I mean everything.
Great job by the SERVPRO Haverhill team of Justin, Gerry and Steve! Happy with how they explained everything, showed up on time, professional, and very hard workers! Thanks guys!
Excellent job!
Very pleased with the service.
Last Monday we had Nury from SERVPRO! She did a fantastic job! She was on time, polite and professional! Thank you for a job well done!
I would recommend SERVPRO to anyone. They helped make the very best of a bad situation (kitchen flood), and their professionals -- under the guidance of manager Noel Torrissi -- put our custom cabinets, granite counter-tops, and hardwood flooring back to the way they were. "Like it never even happened." Many thanks to all SERVPRO staff and consultants for their kind, courteous, and efficient work!
Your on site personnel was excellent!
About Us
SERVPRO of Danvers/Ipswich specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.
After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.
Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.
Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.
We hold the following licenses & certifications:
- Licensed Home Improvement Contractor
- Licensed Construction Supervisor
- EPA Lead-Safe Contractors License
- Insurance Subrogation Certified
- Certified through the I.A.Q.A. (Indoor Air Quality Assoc)
Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.
When it’s your home or business, you need the brand you know & trust. Call us today. We’re here to help!
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