SERVPRO of Salem / Peabody / Marblehead

Well, no one likes a water damage, but once you've gotten over the shock of the chaos it creates, your going to want to call SERVPRO. Why? These guys are very knowledgeable, confident and experienced in mitigation of water and mold remediation and customer service. They showed up within hours of my initial call and started cleaning and treating the affected areas and set our expectations on next steps in the process. They did daily inspections on how the area was drying out until that part was over. They were back the following week to demo the drywall that got wet, then applied a steam cleaning to the entire area with this special machine to eliminate any trace of anything to prep the rebuild project. In fact, all the equipment they used was current/new technology, to do the job right. They didn't have to do it, but they put up plastic on all doors so that no dust would affect other areas of the house. We have 3 children, so my wife and I appreciated their concern for any dust in he living areas. I won't use their names, but all these guys became part of the family while they were here and made the best of a "crappy" situation! You guys are the best, thanks again for delivering 110% we appreciate you! May God bless you all!

We recently had a fireplace issue and soot blew all over our house. We contacted SERVPRO of Salem/Peabody/Marblehead to help us clean up the mess. The SERVPRO team was amazing! The entire team was reactive, professional, empathetic and organized. From the first phone call with Jen, to the detail and organization of the manager, Joseph to the onsite coordination lead by Jackie, the experience couldn't have been more positive. My sincere thanks to the entire team for making my home livable again!! You can't go wrong with this team!

Outstanding! I was very impressed with the service and the professionalism of the crew.

Very professional, knowledgeable and easy to talk with.

Very helpful and professional. Very pleased with everyone involved. They did a great job. The crew leader is someone you're lucky to have.

Excellent job completed by SERVPRO! I could not be happier with the results. They were responsive, professional, on time and did an extremely good job from start to finish. Joe was super responsive to my first inquiry and provided recommendations and quote very quickly. Crew Chief John and Technician Jack left my basement cleaner than I could have ever imagined and smelling great!

SERVPRO of Salem/Peabody/Marblehead is awesome! they take care of disasters quickly and efficiently!!!! Very nice people.

My experience with SERVPRO of Salem/Peabody/Marblehead was excellent. The team was responsive, professional, clean and courteous. They were careful moving my belongings and swept up their mess. They even billed my insurance company directly. I would not hesitate to use them again or refer them to others.

I want to thank Joseph for being very professional during our phone call. Also great work done by Johnny and Bobby I’d recommend them 10/10.

Well, no one likes a water damage, but once you've gotten over the shock of the chaos it creates, your going to want to call SERVPRO. Why? These guys are very knowledgeable, confident and experienced in mitigation of water and mold remediation and customer service. They showed up within hours of my initial call and started cleaning and treating the affected areas and set our expectations on next steps in the process. They did daily inspections on how the area was drying out until that part was over. They were back the following week to demo the drywall that got wet, then applied a steam cleaning to the entire area with this special machine to eliminate any trace of anything to prep the rebuild project. In fact, all the equipment they used was current/new technology, to do the job right. They didn't have to do it, but they put up plastic on all doors so that no dust would affect other areas of the house. We have 3 children, so my wife and I appreciated their concern for any dust in he living areas. I won't use their names, but all these guys became part of the family while they were here and made the best of a "crappy" situation! You guys are the best, thanks again for delivering 110% we appreciate you! May God bless you all!

We recently had a fireplace issue and soot blew all over our house. We contacted SERVPRO of Salem/Peabody/Marblehead to help us clean up the mess. The SERVPRO team was amazing! The entire team was reactive, professional, empathetic and organized. From the first phone call with Jen, to the detail and organization of the manager, Joseph to the onsite coordination lead by Jackie, the experience couldn't have been more positive. My sincere thanks to the entire team for making my home livable again!! You can't go wrong with this team!