Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Henry and Randolph Counties
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Henry and Randolph Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
My finished basement was severely water/mold damaged, and insurance denied the claim. SERVPRO of Henry and Randolph County gave me the best quote and most caring, professional treatment by far. I had quotes as high as $36,000 to demo and treat it, and some contractors turned me down due to the scale. Others seemed ready to take advantage by throwing numbers out and promising to start asap. SERVPRO came the day I called and stayed late on the Friday of a holiday weekend to answer questions and talk me off the ledge. They cared enough to caution me about staying safe, before getting the job. Tony was outstanding and compassionate, advising me down to the "6 mil" plastic to cover the stairway and promising to fill in the staple holes later. He answered a hundred questions and said I could call him on the weekend with more. It's obvious they care about people, and it isn't just a business. I cancelled at a late date because a neighbor was able to help me, and Tony/Ray were very gracious and offered continued help. SERVPRO of Henry and Randolph County will be my choice in the future with any damage to my home. I have complete confidence that they will do an excellent job while making a terrible situation less stressful.
Thank you John.
Once again your folks did a great job. I'm really pleased with the work and feel comfortable having your people in my home.
They helped us in the restoration of an extremely water damaged, old general store. They were punctual, reliable, professional and thorough. We would definitely use them again if the future if needed.
The employees were quick and thorough. They worked hard to help protect our home. We were very impressed and would recommend them to anyone!
Great Service!
They were very professional and explained everything to me very well and tried to do whatever they could to help me.
Everyone one we've worked with at SERVPRO has been 100% amazing. My parent's house took on about 120,000 gallons of water (not exaggerating) and my father has a lot of collectibles. They were able to save pretty much everything. They've basically guided us through and managed everything through this process. Don't call anyone else before you talk with them first. It will save you a bunch of headaches and frustration in the long run!
I recently came home to find that an old office building on my property had flooded. When I opened the door, water rushed out. Paper, water, and a few of my tears flowed into the yard. It was a mess.
At 4:30 pm that day, I called SERVPRO of Henry and Randolph Counties. Ray immediately answered the call. Ray and his team came and helped with the water removal. They pumped several truckloads of water out of the rooms of the building. Before they left at 7 pm, they also set up dehumidifiers and more than a dozen blowers and fans. All of this equipment stayed until the room was completely dry.
Today, their team is still there. They are helping me with cleanout, tear down and rebuild. The process is not over, but I have no doubt that SERVPRO of Henry and Randolph Counties will be with me through it all.
Thank you SERVPRO!
5- Stars!
Positive: Professionalism, Punctuality, Quality, Responsiveness
Justin and his team responded quickly when other plumbers we tried did not respond at all! They were here when they said they'd be, were kind, and respected our request to mask-up due to my mom's health issues. Not only that, but they all did a fantastic job fixing everything perfectly! I hope we don't need to call them again, but if ANYTHING goes wrong here or at any of our family members' homes, we will definitely contact them again. SUPER job, guys!!
My finished basement was severely water/mold damaged, and insurance denied the claim. SERVPRO of Henry and Randolph County gave me the best quote and most caring, professional treatment by far. I had quotes as high as $36,000 to demo and treat it, and some contractors turned me down due to the scale. Others seemed ready to take advantage by throwing numbers out and promising to start asap. SERVPRO came the day I called and stayed late on the Friday of a holiday weekend to answer questions and talk me off the ledge. They cared enough to caution me about staying safe, before getting the job. Tony was outstanding and compassionate, advising me down to the "6 mil" plastic to cover the stairway and promising to fill in the staple holes later. He answered a hundred questions and said I could call him on the weekend with more. It's obvious they care about people, and it isn't just a business. I cancelled at a late date because a neighbor was able to help me, and Tony/Ray were very gracious and offered continued help. SERVPRO of Henry and Randolph County will be my choice in the future with any damage to my home. I have complete confidence that they will do an excellent job while making a terrible situation less stressful.
Thank you John.
Once again your folks did a great job. I'm really pleased with the work and feel comfortable having your people in my home.
They helped us in the restoration of an extremely water damaged, old general store. They were punctual, reliable, professional and thorough. We would definitely use them again if the future if needed.
The employees were quick and thorough. They worked hard to help protect our home. We were very impressed and would recommend them to anyone!
Great Service!
They were very professional and explained everything to me very well and tried to do whatever they could to help me.
Everyone one we've worked with at SERVPRO has been 100% amazing. My parent's house took on about 120,000 gallons of water (not exaggerating) and my father has a lot of collectibles. They were able to save pretty much everything. They've basically guided us through and managed everything through this process. Don't call anyone else before you talk with them first. It will save you a bunch of headaches and frustration in the long run!
I recently came home to find that an old office building on my property had flooded. When I opened the door, water rushed out. Paper, water, and a few of my tears flowed into the yard. It was a mess.
At 4:30 pm that day, I called SERVPRO of Henry and Randolph Counties. Ray immediately answered the call. Ray and his team came and helped with the water removal. They pumped several truckloads of water out of the rooms of the building. Before they left at 7 pm, they also set up dehumidifiers and more than a dozen blowers and fans. All of this equipment stayed until the room was completely dry.
Today, their team is still there. They are helping me with cleanout, tear down and rebuild. The process is not over, but I have no doubt that SERVPRO of Henry and Randolph Counties will be with me through it all.
Thank you SERVPRO!
5- Stars!
Positive: Professionalism, Punctuality, Quality, Responsiveness
Justin and his team responded quickly when other plumbers we tried did not respond at all! They were here when they said they'd be, were kind, and respected our request to mask-up due to my mom's health issues. Not only that, but they all did a fantastic job fixing everything perfectly! I hope we don't need to call them again, but if ANYTHING goes wrong here or at any of our family members' homes, we will definitely contact them again. SUPER job, guys!!
About Us
Committed to Service
Service. It’s something John and Delmy Mantor take seriously, and it’s why they opened SERVPRO of Henry and Randolph Counties in 2009. The Mantors wanted a way to help the people around them and to serve them in their time of need. For the first year, John operated the business from a home office and as the business grew, they moved into a larger office located on South Main Street in New Castle. The franchise continued to grow and expand causing a need for a larger facility to house the increased number of team members and equipment. In the summer of 2014 SERVPRO of Henry and Randolph Counties relocated to their current location near the main campus of Henry Community Health on North 16th Street in New Castle.
Committed to Our Community
John and Delmy have called New Castle home since 1999. They raised two sons within this community and developed lasting friendships with many families and friends throughout Henry County. Delmy is very active in the community helping wherever she is needed. You can often see her helping out with local charities or helping members of their church who need an extra hand. John can be found on the ball diamonds during baseball season, as he is an avid ball player and coaches Babe Ruth baseball. John does a lot in the community with Breakfast Optimist as well. New Castle is home to the entire team here at SERVPRO of Henry and Randolph Counties, allowing us to be invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses, and the organizations of Henry and Randolph Counties that help make our community great.
Committed to Cleaning. Restoration. Construction.
Our motto is “Like it never even happened.” We strive to restore rather than replace your property after fire, water or mold damage has occurred. Restoring instead of replacing your property can save both time and money. Mitigation requires quick action. Because we understand the value of time, we offer emergency services every day of the year! SERVPRO of Henry and Randolph Counties offers the highest possible standard of professionalism in the mitigation, cleanup and restoration of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Henry and Randolph Counties.
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