About Us
Here to Help® 24/7.
SERVPRO of Henry and Randolph Counties
About Us
Committed to Service
Service. It’s something John and Delmy Mantor take seriously, and it’s why they opened SERVPRO of Henry and Randolph Counties in 2009. The Mantors wanted a way to help the people around them and to serve them in their time of need. For the first year, John operated the business from a home office and as the business grew, they moved into a larger office located on South Main Street in New Castle. The franchise continued to grow and expand causing a need for a larger facility to house the increased number of team members and equipment. In the summer of 2014 SERVPRO of Henry and Randolph Counties relocated to their current location near the main campus of Henry Community Health on North 16th Street in New Castle.
Committed to Our Community
John and Delmy have called New Castle home since 1999. They raised two sons within this community and developed lasting friendships with many families and friends throughout Henry County. Delmy is very active in the community helping wherever she is needed. You can often see her helping out with local charities or helping members of their church who need an extra hand. John can be found on the ball diamonds during baseball season, as he is an avid ball player and coaches Babe Ruth baseball. John does a lot in the community with Breakfast Optimist as well. New Castle is home to the entire team here at SERVPRO of Henry and Randolph Counties, allowing us to be invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses, and the organizations of Henry and Randolph Counties that help make our community great.
Committed to Cleaning. Restoration. Construction.
Our motto is “Like it never even happened.” We strive to restore rather than replace your property after fire, water or mold damage has occurred. Restoring instead of replacing your property can save both time and money. Mitigation requires quick action. Because we understand the value of time, we offer emergency services every day of the year! SERVPRO of Henry and Randolph Counties offers the highest possible standard of professionalism in the mitigation, cleanup and restoration of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Henry and Randolph Counties.
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
Payment Info
The following cards are accepted:Awards
- SERVPRO Double Volume Award
- BNI 1st Place Value of Referrals Given
- BNI Certificate of Achievement "Thank You Dollars"
- Optimist International President Award
- Optimist International Above and Beyond
- SERVPRO President's Silver Outstanding 2011 Sales Performance
- Readers Choice Award for Best Carpet Cleaning Service
- Readers Choice Award for Best Boss
- BNI Notable Networker Award in recognition of Outstanding Team Performance for "Do Everything Award"
- SERVPRO President's Gold Outstanding 2014 Sales Performance
- Readers Choice Award for Best Fire and Water Restoration
- BNI 2nd Place Most Money
- SERVPRO President's Gold Outstanding 2015 Sales Performance
Affiliations
- Business Network International --BNI
- Institute of Inspection Cleaning and Restoration Certification -- IICRC
- New Castle Babe Ruth
- Optimist International
What our
customers are saying
We were very happy with your service and recommend you to everyone.
5 stars!
We had construction completed on our basement and Jody and Justin came to clean and went above and beyond cleaning. They were very professional and thorough and easy to work with. We would recommend SERVPRO for any cleaning project you need done.
5 stars!
Best service around! Highly recommended, very friendly and amazing staff and owner that will get to you quickly!
“I have seen first hand the work done by SERVPRO. They do amazing work and have very professional employees. I would highly recommend John Mantor and his team.”
5 stars!
Justin, Jason and Joseph were the team that responded to our contracted plumbing flood. They were extremely concerned, congenial, and professional! It was an awful situation that they made pleasant. Thank you for your prompt and caring service!
5 stars!
Same day service on having my carpets cleaned, all the employees were very professional and the pricing was fair, I would highly recommend their services
5 stars!
Tony was very professional and we had a good experience with all the employees!! And very satisfied with the job we received.
5 stars!
Always does a great job
"We've already started recommending you and your company!!"
We were very happy with your service and recommend you to everyone.
5 stars!
We had construction completed on our basement and Jody and Justin came to clean and went above and beyond cleaning. They were very professional and thorough and easy to work with. We would recommend SERVPRO for any cleaning project you need done.
5 stars!
Best service around! Highly recommended, very friendly and amazing staff and owner that will get to you quickly!
“I have seen first hand the work done by SERVPRO. They do amazing work and have very professional employees. I would highly recommend John Mantor and his team.”
5 stars!
Justin, Jason and Joseph were the team that responded to our contracted plumbing flood. They were extremely concerned, congenial, and professional! It was an awful situation that they made pleasant. Thank you for your prompt and caring service!
5 stars!
Same day service on having my carpets cleaned, all the employees were very professional and the pricing was fair, I would highly recommend their services
5 stars!
Tony was very professional and we had a good experience with all the employees!! And very satisfied with the job we received.
5 stars!
Always does a great job
"We've already started recommending you and your company!!"