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Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of Ravenswood

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SERVPRO of Ravenswood

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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

The building's water pipes above me burst and my entire living room and dining room wood floors were floating around my home.  I am a 70 year old woman with a disabled son who is living at home b/c Misericordia is closed because of the virus.  I am sure you can imagine how upsetting this was for me not only to have to deal with the water but knowing that all of the workmen would be coming into my house to dry up and sanitize the floors during this PANDEMIC.  I was an emotional wreck.     Thank goodness that Dakota was there. I actually had a meltdown.   He quickly started calming me down and assured me that he will take care of everything with the least amount of exposure to my son and I.  After they were done and my whole house was blaring with loud fans, he could tell that I was still upset and told me he would check on me and that he understood my concern.  He explained the cleaning process to me so I understood why they were doing all of this and that it was necessary to do it right so Pete and I would be living in a safe environment.    The next day he came by again just to check on everything and to see how we were doing.  Again, making me feel so much better about living with the inconvenience of fan blasting and not being able to go in the biggest part of the house.  We were literally living in one bedroom b/c all of the furniture was taken out of the room.     Thank you and thanks to Dakota for making this as pleasant of an experience as is possible...considering that I had floating wood in my house! He's the greatest!  I now know why Farmers Insurance directed me to your company. You have amazing employees.  I'm going to let Farmers know how your company took care of us.  

Jenny Marcucci
Chicago

I am the lead administrator in a 24/7 treatment facility serving young children with severe mental health needs.  During the evening of May 27th, Memorial Day weekend, our facility experienced a fire in one of the laundry rooms.  The fire was quickly extinguished but the facility had well over $100,000 in water and smoke damages.

Tom and his SERVPRO team responded immediately that evening beginning the remediation process.  From the moment we made contact until the work was completed the services were delivered in the most professional and timely manner while minimally impacting our work with our clients.  Tom took time to explain all the work, was responsive to my questions and concerns and took the time to make sure I was happy with his teams work.

It is without hesitation that I provide this testimonial for Tom and the team at SERVPRO of Ravenswood.

Keith Polan, Director of Residential Services
Evanston

SERVPRO of Ravenswood does an exemplary job, when it comes to cleaning up, after a fire, or when there's been water damage from bursting pipes, leaks and floods.

I would like to recommend Tom Williams, and his team at SERVPRO of Ravenswood, since I have been doing business with them for 8+ years, and have many satisfied customers, here in Chicago, and surrounding suburbs.

John Kent, American Family Insurance Agent
Chicago

First, I am not surprised by the positive reviews on this business. I found myself flooded on a Sunday with power being out for 23 hours and in need of some help, or at least advice. Tom answered the phone and patiently gave me all the information and advice I needed, though he was inundated with people all having flood issues from the same storm. Thanks again, and I highly recommend this business.

Z O
Chicago

After our kitchen fire there was a mess.  SERVPRO came in and cleaned everything up.  Even the huskies approved.  Courteous, polite and fast at what they do.

Kevin M.
Chicago

My name is Rhea Bradley and I am the social media coordinator for the CPD ENFORCERS football team. I posted about your service on Friday for my fiancé Joe. I had another player/officer reach out and ask for a contact at your business. Their team has experienced the same as Joe's (someone testing positive and a vehicle being passed to another office).

Please let me know if it's ok to pass this along. If there is a specific number and/or person to speak to specifically.

Again thank you so much and I will continue to post about your generosity and service. I will also review on your facebook today.

Stay well!

Rhea Bradley
Chicago

German International School Chicago experienced extensive water damage to several areas of the building due to a broken sprinkler system.  We contacted SERVPRO of Ravenswood to help us with the water damage restoration.  Tom Williams of SERVPRO Ravenswood immediately responded to our call, inspected the damage and sent out a professional crew to clean up and dry the floors, walls and ceilings.  The crew worked very efficiently and completed the job over the weekend, so the students did not have to miss any of their classes.  

We were all very pleased with SERVPRO of Ravenswood and can highly recommend their services.  

Petra Obritzberger, Director
Chicago

Ogden West required the use of SERVPRO of Ravenswood for a waiter main break which occurred on January 23, 2018. SERVPRO was called out and their response time was fast and met with great professionalism. The faculty, staff and students were never inconvenienced while SERVPRO worked efficiently to clean up the water.  SERVPRO had a team member onsite daily to check the progress of the water removal, dehumidification and clean-up of the water damage areas.  

Joseph Hermle, Engineer
Chicago

We had an excellent experience with SERVPRO of Ravenswood. The team were incredible and very professional after we suffered damage in our Condo. Our fridge leaked and damaged a large section of our hardwood flooring and carpeting. The team came out within an hour of us calling, helped us communicate with our insurance, and began the mitigation process the next day. They were communicative throughout the whole process, explained every detail to us during the initial assessment and continuously through the drying period, and were always timely in their work. I cannot speak highly enough of Tom, Eduardo, and Brian.

Ann Marie M.
Chicago

The building's water pipes above me burst and my entire living room and dining room wood floors were floating around my home.  I am a 70 year old woman with a disabled son who is living at home b/c Misericordia is closed because of the virus.  I am sure you can imagine how upsetting this was for me not only to have to deal with the water but knowing that all of the workmen would be coming into my house to dry up and sanitize the floors during this PANDEMIC.  I was an emotional wreck.     Thank goodness that Dakota was there. I actually had a meltdown.   He quickly started calming me down and assured me that he will take care of everything with the least amount of exposure to my son and I.  After they were done and my whole house was blaring with loud fans, he could tell that I was still upset and told me he would check on me and that he understood my concern.  He explained the cleaning process to me so I understood why they were doing all of this and that it was necessary to do it right so Pete and I would be living in a safe environment.    The next day he came by again just to check on everything and to see how we were doing.  Again, making me feel so much better about living with the inconvenience of fan blasting and not being able to go in the biggest part of the house.  We were literally living in one bedroom b/c all of the furniture was taken out of the room.     Thank you and thanks to Dakota for making this as pleasant of an experience as is possible...considering that I had floating wood in my house! He's the greatest!  I now know why Farmers Insurance directed me to your company. You have amazing employees.  I'm going to let Farmers know how your company took care of us.  

Jenny Marcucci
Chicago

I am the lead administrator in a 24/7 treatment facility serving young children with severe mental health needs.  During the evening of May 27th, Memorial Day weekend, our facility experienced a fire in one of the laundry rooms.  The fire was quickly extinguished but the facility had well over $100,000 in water and smoke damages.

Tom and his SERVPRO team responded immediately that evening beginning the remediation process.  From the moment we made contact until the work was completed the services were delivered in the most professional and timely manner while minimally impacting our work with our clients.  Tom took time to explain all the work, was responsive to my questions and concerns and took the time to make sure I was happy with his teams work.

It is without hesitation that I provide this testimonial for Tom and the team at SERVPRO of Ravenswood.

Keith Polan, Director of Residential Services
Evanston

SERVPRO of Ravenswood does an exemplary job, when it comes to cleaning up, after a fire, or when there's been water damage from bursting pipes, leaks and floods.

I would like to recommend Tom Williams, and his team at SERVPRO of Ravenswood, since I have been doing business with them for 8+ years, and have many satisfied customers, here in Chicago, and surrounding suburbs.

John Kent, American Family Insurance Agent
Chicago

First, I am not surprised by the positive reviews on this business. I found myself flooded on a Sunday with power being out for 23 hours and in need of some help, or at least advice. Tom answered the phone and patiently gave me all the information and advice I needed, though he was inundated with people all having flood issues from the same storm. Thanks again, and I highly recommend this business.

Z O
Chicago

After our kitchen fire there was a mess.  SERVPRO came in and cleaned everything up.  Even the huskies approved.  Courteous, polite and fast at what they do.

Kevin M.
Chicago

My name is Rhea Bradley and I am the social media coordinator for the CPD ENFORCERS football team. I posted about your service on Friday for my fiancé Joe. I had another player/officer reach out and ask for a contact at your business. Their team has experienced the same as Joe's (someone testing positive and a vehicle being passed to another office).

Please let me know if it's ok to pass this along. If there is a specific number and/or person to speak to specifically.

Again thank you so much and I will continue to post about your generosity and service. I will also review on your facebook today.

Stay well!

Rhea Bradley
Chicago

German International School Chicago experienced extensive water damage to several areas of the building due to a broken sprinkler system.  We contacted SERVPRO of Ravenswood to help us with the water damage restoration.  Tom Williams of SERVPRO Ravenswood immediately responded to our call, inspected the damage and sent out a professional crew to clean up and dry the floors, walls and ceilings.  The crew worked very efficiently and completed the job over the weekend, so the students did not have to miss any of their classes.  

We were all very pleased with SERVPRO of Ravenswood and can highly recommend their services.  

Petra Obritzberger, Director
Chicago

Ogden West required the use of SERVPRO of Ravenswood for a waiter main break which occurred on January 23, 2018. SERVPRO was called out and their response time was fast and met with great professionalism. The faculty, staff and students were never inconvenienced while SERVPRO worked efficiently to clean up the water.  SERVPRO had a team member onsite daily to check the progress of the water removal, dehumidification and clean-up of the water damage areas.  

Joseph Hermle, Engineer
Chicago

We had an excellent experience with SERVPRO of Ravenswood. The team were incredible and very professional after we suffered damage in our Condo. Our fridge leaked and damaged a large section of our hardwood flooring and carpeting. The team came out within an hour of us calling, helped us communicate with our insurance, and began the mitigation process the next day. They were communicative throughout the whole process, explained every detail to us during the initial assessment and continuously through the drying period, and were always timely in their work. I cannot speak highly enough of Tom, Eduardo, and Brian.

Ann Marie M.
Chicago

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.