Working in the insurance industry we have plenty of options to use for our customers after claims. Our experience with SERVPRO of Ames and the new owner, Jeff, has been fantastic. They keep in touch throughout the process and are very transparent with what they are doing. Highly recommended!

I live in Lehigh and had flood damage the middle of March. I first called SERVPRO in Fort Dodge. I didn't receive a callback. After a month of waiting, I decided to call the Ames SERVPRO! I am extremely pleased with the quick response, the friendly and professional service and a job well done! I felt they exceeded all expectations! I highly recommend all of the people at SERVPRO in Ames!!!!

Extremely fast and professional service. Most reasonable quote out of 4.

Don and Carrie came over and checked out my attic after a suspected raccoon break-in. They were very professional even when a bunch of blown-in insulation rained down on them while opening the hatch to the attic. Carrie checked the attic and took pictures. Don told me that the insulation was undisturbed and looked clean. He told me that no clean-up work was required. Before leaving, they cleaned up the insulation that came down. This was a very good experience. I recommend SERVPRO and would call them again.  (from posted Google review)

Jeff & his team completed the restoration of our brand new home. The main floor & basement sustained water damage due to plumber's error. Contractor was interested in only patch work. Filed a claim through our homeowners insurance & SERVPRO did the rest. Extremely conscientious team, communicated options & outlined timeline. Communicated with insurance adjuster & kept us informed. They went above & beyond by sending in a cleaning crew in the middle of the project so I could complete a medically required in-home infusion!! As in any building/restoration project scheduling flexibility is a must. We are extremely happy with the plumber, drywall & painter sub contractors provided through SERVPRO, too. Highly recommend SERVPRO of Ames IA.

Jeff was very well-versed on mold and proper procedures on how to deal with it. He was helpful and did everything he said, on-time, and on-budget. He will be my go-to-guy if I ever need services like this again.

SERVPRO of Ames was very responsive to my needs.  I appreciated their quick communication. They were able to come immediately, they were reasonably priced, the technicians gave great explanations, and they completed the job quickly. I would highly recommend SERVPRO of Ames because of their quick, courteous, and convenient service. 

Looks like they are under new management. I had a wonderful experience with Jeff! He walked me through the whole process, made it very easy to understand, and I thought the pricing was very clear and fair. I would absolutely recommend them to any friend or family!

SERVPRO of Ames did a great job when they came to do my cleaning service. They were very professional and spent hours cleaning up our basement from flooding. They used a hot water machine to get the caked-on dirt out easily. I trusted them being alone in my home once I left. I would, and already have, recommended SERVPRO of Ames to my family and friends!

Working in the insurance industry we have plenty of options to use for our customers after claims. Our experience with SERVPRO of Ames and the new owner, Jeff, has been fantastic. They keep in touch throughout the process and are very transparent with what they are doing. Highly recommended!

I live in Lehigh and had flood damage the middle of March. I first called SERVPRO in Fort Dodge. I didn't receive a callback. After a month of waiting, I decided to call the Ames SERVPRO! I am extremely pleased with the quick response, the friendly and professional service and a job well done! I felt they exceeded all expectations! I highly recommend all of the people at SERVPRO in Ames!!!!