Water Damage
Fire Damage
Mold
Storm/Disaster
Commercial Services
General Cleaning
Specialty Cleaning
About Us
Here to Help® 24/7.
SERVPRO of Mandarin
About Us
SERVPRO of Mandarin has been locally owned and operated, by Tom and Robin Braddock for more than 40 years. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Jacksonville, FL community and want to do our part in making it the best it can be.
The Braddock's purchased their first SERVPRO franchise in St. Augustine in 1981. Tom is from Jacksonville and grew up in Atlantic Beach. Robin was born in Gainesville, Florida, and was raised in the Flagler County/Palm Coast area. Tom graduated from Fletcher high-school in Neptune Beach, Florida in 1967. He volunteered for the United States Airforce in 1968, served four years, and proudly attended Florida State University on the GI Bill. Tom began working for SERVPRO in Jacksonville as a technician in 1976. Robin Hardin Braddock graduated from Flagler Palm Coast High School in 1976 and moved to Jacksonville in 1978 as a medical assistant, following her graduation from Daytona Beach Community College (now Daytona State College). When Robin and Tom met in 1978, they saw SERVPRO as a good opportunity to not only be in business for themselves but to serve the community they loved so much.
Tom and Robin Braddock's SERVPRO is the longest continuously running cleaning and restoration company in North East Florida. SERVPRO of Mandarin serves the following Jacksonville communities: Mandarin, Julington Creek, Bartram, Fruit Cove, Switzerland, St. Johns, Baymeadows, Durbin Creek, Nocatee, and San Jose. Their two children, Lauren Braddock Alcorn and Andrew Braddock are now involved in the family business. Andrew works as an Estimator, Project manager, and Crew Chief, and Lauren in Commercial Accounts Management, and Large Loss Project Management. Their son-in-law, Benjamin Alcorn operates their franchises as the General Manager, and well as running their Storm Team. The Braddock and Alcorn families, proudly making it "Like it never even happened," in Jacksonville for over 40 years.
Service Area
Certifications
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:Awards
- St. Johns Builder's Council, Associate of the Year, John Howard
- Laurel Award for Best Website, NEFBA SMC
- Entrepreneur Magazine ranked SERVPRO #4 out of its top 500 Franchises.
- Entrepreneur Magazine ranked SERVPRO #7 out of its top 500 Franchises.
- Entrepreneur Magazine ranked SERVPRO #12 out of its top 500 Franchises.
- Entrepreneur Magazine ranked SERVPRO #10 out of its top 500 Franchises.
- Lauren Braddock, JBJ 40 Under 40 Honoree
- Entrepreneur Magazine ranked SERVPRO #48 out of its top 500 Franchises.
Affiliations
- Lauren Braddock, JaxChamber, ImpactJax Board, Social and Cultural Committee Chair, 2017
- Michael Mitchell, Susan G. Komen Foundation, Board of Directors, 2016
- Community Associations Institute (CAI), Northeast Florida Chapter, 2016-2023
- Lauren Braddock, JaxChamber, ImpactJax Board, Professional Development Committee Chair, 2016
- Lauren Braddock, JaxChamber, ImpactJax, Immediate Past Chair, 2020
- Benjamin Alcorn, JaxChamber, Downtown Council, President, 2023
- Lauren Braddock, JaxChamber, Hightower Emerging Leaders Fellowship, Class III, 2019
- Benjamin Alcorn, JaxChamber, Downtown Council, Vice-Chair, 2021-2022
- Northeast Florida Builders Association (NEFBA), 2015-2019
- JaxChamber, South Council, 2017-2019
- Robin Braddock, Community Associations Institute (CAI), Northeast Florida Chapter, Board, 2021
- Lauren Braddock, JaxChamber, ImpactJax Board, Chair-Elect, 2018
- JaxChamber, Downtown Council, 2016-2023
- Benjamin Alcorn, JaxChamber, Downtown Council, Board of Directors, 2019-2023
- Tom and Robin Braddock, First Coast Blessings in a Backpack, Board of Directors, 2014-2018
- Lauren Braddock, JaxChamber, Board of Governors, 2018
- Lauren Braddock, JaxChamber, Board of Directors, 2019-2021
- St. Johns Builders Council, 2016-2017
- JaxChamber of Commerce, 2015-2023
- Benjamin Alcorn, JaxChamber Trustee, 2018-2023
- Jacksonville Business Journal (JBJ), Book of Lists, 2015-2019
- JaxChamber, Professional Women's Council, 2017-2019
- JaxChamber, North Council, 2016-2017
- JaxChamber, Mandarin Council, 2016-2019
- Lauren Braddock, JaxChamber, ImpactJax Board, Chair, 2019
What our
customers are saying
Andrew came in and took care of my water issue I would give this guy a 10!! Thank You SERVPRO of Mandarin.
Andrew was very professional, knowledgeable, and helpful, and he did an awesome job on my water damage.
10/10, thank you SERVPRO of Mandarin.
10/10 carpet cleaning, Robert!
This team has done a beautiful job. I would have them again and recommend them to all my friends.
10/10! Great job Jake.
SERVPRO of Mandarin got our dental office dried out quickly. They clearly explained the cleaning and restoration process throughout the job.
I will recommend SERVPRO of Mandarin to my friends and Family. Keshia and Jabora did an impressive job when I needed it the most!
Andrew and all the rest (of the crew) were so helpful they truly helped reduce the stress and fears as a result of flooding. They are amazing people.
Andrew came in and took care of my water issue I would give this guy a 10!! Thank You SERVPRO of Mandarin.
Andrew was very professional, knowledgeable, and helpful, and he did an awesome job on my water damage.
10/10, thank you SERVPRO of Mandarin.
10/10 carpet cleaning, Robert!
This team has done a beautiful job. I would have them again and recommend them to all my friends.
10/10! Great job Jake.
SERVPRO of Mandarin got our dental office dried out quickly. They clearly explained the cleaning and restoration process throughout the job.
I will recommend SERVPRO of Mandarin to my friends and Family. Keshia and Jabora did an impressive job when I needed it the most!
Andrew and all the rest (of the crew) were so helpful they truly helped reduce the stress and fears as a result of flooding. They are amazing people.