If you are one of the unfortunate ones to experience water damage, I hope you are lucky enough to live near SERVPRO of San Mateo.

It was absolutely great to work with Carolina and Fabian. Their quick response, expertise, attention and punctual time lines, made my disaster a pleasant experience after all.

Their slogan "Like it never even happened." definitely came true, and I can only highly recommend both of them.

I had a flood when I was out of town for Christmas and insurance told me to contact a restoration company,  thankfully I found these guys.  All I have to say is look no further they are a class act, Fabian the project manager came out and assessed the situation and went straight to work with his team.  He was very easy to work with and explained the process in its entirety.    As you can imagine, the stress involved in dealing with water damage is no fun but he seamlessly eased the situation.  My place is now dry and we're ready for reconstruction.  

Thanks and keep up the good work SERVPRO of San Mateo can't go wrong with them.

I was visiting my brother who lives in San Fran! Go 49ers!!! 2 weeks ago when we had a major issue with the dishwasher, the machine started dumping water while we were watching the football games in the evening and we didn't notice until the kitchen and part of the dining area was completely soaked! Neither one of us has ever been in a situation like that and it is disconcerting to say the least. We immediately started getting towels but it was just too much water. Our neighbor heard the commotion (it's an apartment building) and gave us the card of some restoration company called SERVPRO of San Mateo. I ended up calling as my brother was wringing out towels in the bathtub. A guy named Stephen answered and I explained the situation. He said he would get somebody out there within 2 hours and that actually happened to my surprise. We ended up stopping the water flow by turning off the valve, but the water that was already on the floor stayed there until SERVPRO of San Mateo came out and sucked it all up with this big green machine that looked kind of like a vacuum with a water tank. They set up some fans and because they came out so quickly, my brothers floors were salvaged. 3 days later they removed the fans and the place was pretty much back to how it was.  The dishwasher caused the problems so we asked SERVPRO to dispose of it and they took it and junked it. It was a really old unit so if you have an old dishwasher, be careful! Thank you to Stephen and SERVPRO for the fast response.

Jose and his team were very helpful and professional in helping fix extensive water damage through multiple parts of the house.  They were communicative through the assessment, demolition, and cleaning process from start to finish.  They worked quickly and efficiently to help resolve the issue and were courteous and safe the whole time.

These guys are the best at what they do... I had major water damage in my house and they came in right away with a plan to address the issue.  Fabian was my project manager, absolutely wonderful and professional.  He was there for me every step of the way, answered all of my calls no matter the time, could not have asked for a better manager to handle my situation.  I highly recommend Fabian and his team.  Thank you guys, could not have gotten through my terrible situation without you!!

These guys work hard, anytime you get a chance to buy them coffee or lunch, please do so, they too often work through lunch and multiple jobs a day.

Fabian and his team were fantastic. Got home Sunday night to find finished basement flooded. Called SERVPRO, Fabian returned my call immediately and was there within an hour with 4 colleagues. They were kind, reassuring, worked hard and fast. Fabian walked me through the process - calling insurance, etc. Fabian was always available to me. The contractor was so impressed with the job they did.

A wonderful group!

SERVPRO was recommended to us by our neighbors and they are awesome!!
We were dealing with a water leak from an old and malfunctioning gutter (I'll pass you the details). We noticed the issue on Saturday. The water had made it to my son's bedroom wall. I called 3 other companies and all I got was an answering machine. Funny how those things always happen on the weekend!

SERVPRO was super responsive. Fabian called me back within a few hours and came the next day to assess the damage. Allen and his crew helped me every step of the way! They set up equipment to dry the room right away.

They are nice, understanding, and reassuring. We all know how stressful those situations are. Having someone that is NOT trying to take advantage of the situation is so important! Fabian is just that! A good guy that will do his best to help you out! Those guys have a ton of experience and have seen it all. They deal with the insurance company and take the right steps to get you out of troubles.

Highly recommended. We hope we won't have anymore issues with the house, but If we do, we will call them again without a doubt.

The recent storms in Burlingame California (San Mateo County) caused our crawlspace to fill up with 12 inches of standing water.  It almost damaged our   We called SERVPRO and they came out the next day.  They pumped the water out and dried out the crawlspace in 3 days.  It was a really stressful situation as we had just purchased our home 3 months ago.  Thank you again to SERVPRO.

SERVPRO was recommended to us by our neighbors and they are awesome!!
We were dealing with a water leak from an old and malfunctioning gutter (I'll pass you the details). We noticed the issue on Saturday. The water had made it to my son's bedroom wall. I called 3 other companies and all I got was an answering machine. Funny how those things always happen on the weekend!
SERVPRO was SUPER responsive. Fabian called me back within a few hours and came the next day to assess the damage. Allen and his crew helped me every step of the way! They set up equipment to dry the room right away. They are nice, understanding, and reassuring. We all know how stressful those situations are. Having someone that is NOT trying to take advantage of the situation is so important! Fabian is just that! A good guy that will do his best to help you out! Those guys have a ton of experience and have seen it all. They deal with the insurance company and take the right steps to get you out of troubles.
Highly recommended. We hope we won't have anymore issues with the house, but If we do, we will call them again without a doubt.

If you are one of the unfortunate ones to experience water damage, I hope you are lucky enough to live near SERVPRO of San Mateo.

It was absolutely great to work with Carolina and Fabian. Their quick response, expertise, attention and punctual time lines, made my disaster a pleasant experience after all.

Their slogan "Like it never even happened." definitely came true, and I can only highly recommend both of them.

I had a flood when I was out of town for Christmas and insurance told me to contact a restoration company,  thankfully I found these guys.  All I have to say is look no further they are a class act, Fabian the project manager came out and assessed the situation and went straight to work with his team.  He was very easy to work with and explained the process in its entirety.    As you can imagine, the stress involved in dealing with water damage is no fun but he seamlessly eased the situation.  My place is now dry and we're ready for reconstruction.  

Thanks and keep up the good work SERVPRO of San Mateo can't go wrong with them.