servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
I called SERVPRO regarding treatment for mold throughout the home. I spoke with a lady by the name of Grecia. She was very professional and quick to respond to our needs. We met the very next morning so I could get a quote for the work to be done. The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room. The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me. Everything looked fantastic and no longer had the smell of mold. Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked. I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area. Once it was completed, Grecia checked in with me to make sure it was thoroughly treated. I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the callback I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service. In fact, I did recommend Grecia to a neighbor and friend and she used her as well.
Excellent service. We are pleased. Alex was outstanding.
The SERVPRO of San Leandro emergency cleanup people saved my business. I was in total shock when I saw the amount of damage from a very small fire in my warehouse.The smoke went everywhere. The smell and mess was horrible. A week later no one could tell we had a fire. Manny and Jose made sure I could keep my company operating. It was a miracle. Thank you SERVPRO.
SERVPRO really came through for us in a big way! I manage the facilities at a large, regional car dealership that was broken into over a weekend, late at night. The alarm went off and I arrived shortly after the Police to find a large glass door and several glass window panels shattered with glass shards and sharp pieces scattered all over the front steps, entrance ramp, and showroom. This was a bad scene and not only unsafe for customers and employees but it was important to get cleaned up and boarded up very quickly. Even while the Insurance and Police were still there, SERVPRO responded immediately and their crew was hard at work with vacuums and brooms within minutes! Then they put up the secure wood sheets to provide the security we needed until everything was rebuilt. Quick to arrive, skilled, and professional.
"They were famous, I wish all companies were this efficient."
SERVPRO is the greatest!! I had a kitchen fire (next time I want fried chicken, I'll drive to KFC) that almost burned my house down. The damage was limited to the kitchen but there was soot all over the house...walls & ceilings. Props to the Hayward Fire Dept. Station #7 for getting there in 2 minutes!
The 5 woman crew from SERVPRO worked 3 days and they cleaned everything....even things that were non fire damage dirty. They emptied my kitchen cabinets and cleaned them thoroughly. They packed all my dishes and stuff and kept them in storage until done. They were very courteous and professional and worked well beyond my expectations. I would give ten stars if I could.
Thorough assessment and explanation of the mold problem my rental property was dealing with. Thank you for scheduling the remediation for a time that was convenient for me, as well as my tenants.
We had a terrible flood in our office building. Three floors were affected and the walls, floors, ceilings, and workstations all needed to be dried and repaired. Jose was very understanding and explained that he and his crew would do all they can to get us online and back in business ASAP. He made us feel that we were SERVPRO’s only clients and that got us feeling much better. The Techs were efficient, professional and compassionate. This made all the difference. I would recommend SERVPRO to other colleagues and friends. They really know what they’re doing!
"In my experience, they do the job right. It's almost always a stressful environment, as water, mold, sewage, and smoke damage tend to get a home or business owner more than a little upset. SERVPRO of San Leandro has helped me, my family, and a friend at times, and in every case, we have been more than satisfied with their response time, their professionalism, and their work."
I called SERVPRO regarding treatment for mold throughout the home. I spoke with a lady by the name of Grecia. She was very professional and quick to respond to our needs. We met the very next morning so I could get a quote for the work to be done. The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room. The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me. Everything looked fantastic and no longer had the smell of mold. Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked. I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area. Once it was completed, Grecia checked in with me to make sure it was thoroughly treated. I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the callback I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service. In fact, I did recommend Grecia to a neighbor and friend and she used her as well.
Excellent service. We are pleased. Alex was outstanding.
The SERVPRO of San Leandro emergency cleanup people saved my business. I was in total shock when I saw the amount of damage from a very small fire in my warehouse.The smoke went everywhere. The smell and mess was horrible. A week later no one could tell we had a fire. Manny and Jose made sure I could keep my company operating. It was a miracle. Thank you SERVPRO.
SERVPRO really came through for us in a big way! I manage the facilities at a large, regional car dealership that was broken into over a weekend, late at night. The alarm went off and I arrived shortly after the Police to find a large glass door and several glass window panels shattered with glass shards and sharp pieces scattered all over the front steps, entrance ramp, and showroom. This was a bad scene and not only unsafe for customers and employees but it was important to get cleaned up and boarded up very quickly. Even while the Insurance and Police were still there, SERVPRO responded immediately and their crew was hard at work with vacuums and brooms within minutes! Then they put up the secure wood sheets to provide the security we needed until everything was rebuilt. Quick to arrive, skilled, and professional.
"They were famous, I wish all companies were this efficient."
SERVPRO is the greatest!! I had a kitchen fire (next time I want fried chicken, I'll drive to KFC) that almost burned my house down. The damage was limited to the kitchen but there was soot all over the house...walls & ceilings. Props to the Hayward Fire Dept. Station #7 for getting there in 2 minutes!
The 5 woman crew from SERVPRO worked 3 days and they cleaned everything....even things that were non fire damage dirty. They emptied my kitchen cabinets and cleaned them thoroughly. They packed all my dishes and stuff and kept them in storage until done. They were very courteous and professional and worked well beyond my expectations. I would give ten stars if I could.
Thorough assessment and explanation of the mold problem my rental property was dealing with. Thank you for scheduling the remediation for a time that was convenient for me, as well as my tenants.
We had a terrible flood in our office building. Three floors were affected and the walls, floors, ceilings, and workstations all needed to be dried and repaired. Jose was very understanding and explained that he and his crew would do all they can to get us online and back in business ASAP. He made us feel that we were SERVPRO’s only clients and that got us feeling much better. The Techs were efficient, professional and compassionate. This made all the difference. I would recommend SERVPRO to other colleagues and friends. They really know what they’re doing!
"In my experience, they do the job right. It's almost always a stressful environment, as water, mold, sewage, and smoke damage tend to get a home or business owner more than a little upset. SERVPRO of San Leandro has helped me, my family, and a friend at times, and in every case, we have been more than satisfied with their response time, their professionalism, and their work."