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Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Had a lot of water damage due to the surprising LA rains this year, and Suzette from SERVPRO came highly recommended from a colleague. Within days Suzette's team began work on restoring my house, and removing mold. She answered the phone every time I called, no matter how early or late, and was always willing to provide updates or answers. I think more businesses should take a page out of her book, because she's doing something right. While I hope to never have water damage again, if I do, I'd call SERVPRO of Northridge (Suzette and Scott) immediately.
Our family recently experienced water damage due to a broken pipe in our kitchen. My insurance recommended that we use SERVPRO of Northridge & Granada Hills to perform the necessary water damage drying service techniques. Michael and his technicians were on site promptly, greeted us, and explained the entire process to me after doing a through inspection.
Principal and Staff were professional, cordial accommodating, and very easy to work with. President, Michael and Business Development Specialist, Suzettewent above, and beyond the call in responding to our specific needs.
Kudos, to SERVPRO!
The Dean Family
I have to say that I was completely impressed with the service! Suzette and Jared were most professional and a pleasure to work with! I would recommend to a friend!
"SERVPRO Northridge was at my house very quickly after contacting them after a leak that happened in a manifold in my bathroom wall.
Wiped out the back half of my house which is also our master bedroom.
SERVPRO helped with everything got us back to livable situation so fast when we were down and out. We Highly recommend them.
Thank you especially to Suzette and Jared & team for your professionalism. You guys knew ALL the ins and outs and were quick and responsive with every call & appointment
Believe me call them first, you will be glad you did."
As a General Contractor, I've dealt with plenty of restoration and abatement companies. While most have failed to meet my expectations of professionalism and customer service, SERVPRO Northridge has always managed to exceed my expectations.
Any time I get a call from a client that requires fire or water damage restoration my go-to crew is always SERVPRO Northridge. They are prompt, knowledgeable, and thorough in their work. Moreover, the staff is exceptional at what they do!
Suzette is always taking care of my clients as if they were family and the owner, Mr. Brownstein is as knowledgeable as they come in the restoration business. I look forward to working together again on our next project and many more to come :)
Well, I honestly can't say anything bad about this business. From start to finish everyone I dealt with was very professional and timely. Suzette is absolutely a lovely person to deal with and always was ready to answer my questions without ever making me feel I was bothering her. I hope we never have to call them again because that means we've had water damage but they definitely will be the first and only water damage specialist we call. Thank you Suzette for all your help!
This is one of those services that you hope you'll never need but if you do, please call Suzette at SERVPRO of Northridge/Granada Hills. Suzette not only helped facilitate their crew by having David, the Project Manager, and technicians to start the drying process. We are very grateful & thankful that they are as wonderful as they are. Their crew could not have been nicer, more professional, more courteous & more considerate to our needs.
I would highly recommend Suzette & David for outstanding management of our crisis and their superior customer service.
If you experience something like water damage, fire & or soot clean-up, mold remediation and sewage, you will most likely have your insurance company involved. It was amazingly helpful to work with Suzette & SERVPRO of Northridge/Granada Hills, as they are set up to work with the insurance company.
Thank you, David, Suzette & SERVPRO of Northridge/Granada Hills.
We called SERVPRO of Northridge/ Granada Hills when we had a pipe burst under our kitchen sink. Suzette was our contact, and we have never worked with someone so professional, kind, and knowledgeable. She walked us through the process every step of the way and continued to check in with us during the process as the insurance company got involved. Suzette and the whole crew at SERVPRO were wonderful and we would recommend them to anyone with water damage. They were awesome!
On April 8, 2016, I discovered what turned out to be an under-slab water leak. My Kitchen (cabinets), Bathroom, Dining Room, Breakfast nook, Family Room, and downstairs entry and hallway were all damaged. All of our laminate floors had to be removed. It was a big mess. SERVPRO of Northridge and Granada Hills arrived promptly after they were called. Their staff is very professional. They very carefully packed everything impacted by the leak using bubble wrap and cardboard boxes. Then they relocated it to our living room at my request. I was very positively impressed by the respect they showed towards our stuff. They did not miss any days and always arrived promptly when expected. I hope you never suffer from a flood but if you do, these are the people to call.
Had a lot of water damage due to the surprising LA rains this year, and Suzette from SERVPRO came highly recommended from a colleague. Within days Suzette's team began work on restoring my house, and removing mold. She answered the phone every time I called, no matter how early or late, and was always willing to provide updates or answers. I think more businesses should take a page out of her book, because she's doing something right. While I hope to never have water damage again, if I do, I'd call SERVPRO of Northridge (Suzette and Scott) immediately.
Our family recently experienced water damage due to a broken pipe in our kitchen. My insurance recommended that we use SERVPRO of Northridge & Granada Hills to perform the necessary water damage drying service techniques. Michael and his technicians were on site promptly, greeted us, and explained the entire process to me after doing a through inspection.
Principal and Staff were professional, cordial accommodating, and very easy to work with. President, Michael and Business Development Specialist, Suzettewent above, and beyond the call in responding to our specific needs.
Kudos, to SERVPRO!
The Dean Family
I have to say that I was completely impressed with the service! Suzette and Jared were most professional and a pleasure to work with! I would recommend to a friend!
"SERVPRO Northridge was at my house very quickly after contacting them after a leak that happened in a manifold in my bathroom wall.
Wiped out the back half of my house which is also our master bedroom.
SERVPRO helped with everything got us back to livable situation so fast when we were down and out. We Highly recommend them.
Thank you especially to Suzette and Jared & team for your professionalism. You guys knew ALL the ins and outs and were quick and responsive with every call & appointment
Believe me call them first, you will be glad you did."
As a General Contractor, I've dealt with plenty of restoration and abatement companies. While most have failed to meet my expectations of professionalism and customer service, SERVPRO Northridge has always managed to exceed my expectations.
Any time I get a call from a client that requires fire or water damage restoration my go-to crew is always SERVPRO Northridge. They are prompt, knowledgeable, and thorough in their work. Moreover, the staff is exceptional at what they do!
Suzette is always taking care of my clients as if they were family and the owner, Mr. Brownstein is as knowledgeable as they come in the restoration business. I look forward to working together again on our next project and many more to come :)
Well, I honestly can't say anything bad about this business. From start to finish everyone I dealt with was very professional and timely. Suzette is absolutely a lovely person to deal with and always was ready to answer my questions without ever making me feel I was bothering her. I hope we never have to call them again because that means we've had water damage but they definitely will be the first and only water damage specialist we call. Thank you Suzette for all your help!
This is one of those services that you hope you'll never need but if you do, please call Suzette at SERVPRO of Northridge/Granada Hills. Suzette not only helped facilitate their crew by having David, the Project Manager, and technicians to start the drying process. We are very grateful & thankful that they are as wonderful as they are. Their crew could not have been nicer, more professional, more courteous & more considerate to our needs.
I would highly recommend Suzette & David for outstanding management of our crisis and their superior customer service.
If you experience something like water damage, fire & or soot clean-up, mold remediation and sewage, you will most likely have your insurance company involved. It was amazingly helpful to work with Suzette & SERVPRO of Northridge/Granada Hills, as they are set up to work with the insurance company.
Thank you, David, Suzette & SERVPRO of Northridge/Granada Hills.
We called SERVPRO of Northridge/ Granada Hills when we had a pipe burst under our kitchen sink. Suzette was our contact, and we have never worked with someone so professional, kind, and knowledgeable. She walked us through the process every step of the way and continued to check in with us during the process as the insurance company got involved. Suzette and the whole crew at SERVPRO were wonderful and we would recommend them to anyone with water damage. They were awesome!
On April 8, 2016, I discovered what turned out to be an under-slab water leak. My Kitchen (cabinets), Bathroom, Dining Room, Breakfast nook, Family Room, and downstairs entry and hallway were all damaged. All of our laminate floors had to be removed. It was a big mess. SERVPRO of Northridge and Granada Hills arrived promptly after they were called. Their staff is very professional. They very carefully packed everything impacted by the leak using bubble wrap and cardboard boxes. Then they relocated it to our living room at my request. I was very positively impressed by the respect they showed towards our stuff. They did not miss any days and always arrived promptly when expected. I hope you never suffer from a flood but if you do, these are the people to call.