Portola Valley Cleanup and Restoration

Great experience with SERVPRO. We had water damage in one of our units, and they handled it right away—from mitigation to full repair. Everything was matched perfectly to the original, like nothing ever happened. Really appreciated the prompt response from the office team (Joy, Hallie, and Vlada) and the technicians. Professional and easy to work with—highly recommend!

Excellent customer service and wonderful experience working with the ServPro team: Anibal, Luis, Mario, and Abraham. The water damage-related clean-up and repair was done with both precision and speed. They ensured that the project was set up for success given their thorough clean-up and repair work. 5 stars!

Great experience with SERVPRO. They are quick, professional, and easy to work with. They handled everything efficiently and worked directly with my insurance, which made the process so much easier. Highly recommend!

Anibal was courteous, kind, and incredibly hard-working. He was prompt, clear, and concise throughout the entire process, and very understanding of our situation. He did a great job handling the water damage, and we truly appreciated his professionalism and the quality of work. I’d also like to mention Joy and Vlada (apologies if I misspelled the names) — they were both very helpful and contributed to a smooth experience. Overall, we really appreciate the excellent service and would gladly recommend this team.

Rudesmy was very helpful and patient throughout the process. She took the time to explain things clearly, offered professional advice, and made a difficult situation feel much more manageable. I really appreciated her calm, supportive approach and guidance.

I called Servpro and from the moment they answered, I knew I was in good hands. They came out and assisted me immediately, but one team member stood out more than the rest: special shout out to Andrew. He has amazing knowledge and endless patience in explaining the process to me. Thank you, Servpro!

I contacted Servpro to assist with mold remediation, and I cannot say enough good things about my experience with Servpro but mostly Andrew C. To be honest, I was not very knowledgeable about how to handle this type of situation and felt a bit overwhelmed. Andrew was incredibly patient; he took the time to explain the process step-by-step and even offered helpful recommendations so I could make informed decisions. Having someone take the time to explain the details really says a lot about a company. Andrew’s character and work ethic convinced me that Servpro is an honest, reliable, and trustworthy business. Based on my interaction with Andrew and the quality of his work, I highly recommend them.

I contacted Servpro for a mold issue after getting some insane quotes from other companies. When I first called Servpro, the woman on the phone did her best to explain and assess exactly what would be needed, language barrier and the price was much more reasonable. My husband even joked, at that price point, we "couldn't be beggars -regarding perfection." We were wrong! Andrew and Abraham arrived early and were fantastic. Andrew walked us through the entire process and explained thoroughly what they would be doing. When they finished, we had our general contractor come in to inspect the area. He actually asked us for Andrew's contact information for work because he said the job was done "extremely perfectly." I strongly recommend Servpro. They are honest, reliable, and the quality of work is top-tier Happy New Year Servpro