About Us
Here to Help® 24/7.
SERVPRO of Grays Harbor & Pacific Counties
About Us
Under the dynamic leadership of Paul and Amy Leavens, SERVPRO of Grays Harbor & Pacific Counties has flourished as a key player in a network of sister franchises across Washington. Our unique selling points, including the ability to respond rapidly to emergencies and our unwavering focus on serving the community, set us apart in the restoration industry.
Restoration Specialists for Every Occasion
Experience is one of our roster's greatest assets and a component of the culture we are building within our ranks to become a name you trust when things go wrong. Our technicians are trained and cross-certified in multiple facets of the industry, enabling them to handle various emergencies, from water and fire damage to mold remediation.
- AMRT – Mold Remediation
- WRT – Water Restoration
- FSRT – Fire and Smoke Cleanup
- Carpet Cleaning
- Structural Drying
- Biohazard Cleanup
Fast Disaster Response
After any emergency – every second counts. Like the boats traversing the Pacific Ocean shoreline or working within North Bay, we at SERVPRO know to be ready for anything. Disasters can be around any corner, with violent storms, frequent threats from the ocean, and the added possibility of household emergencies like burst pipes, fires, or mold growth. For this reason, we stay ready 24/7 to help. We are even a critical leg of SERVPRO’s Disaster Recovery Team, a multi-franchise crew of specialists capable of rapid response to regions of the country suffering from natural disasters.
Community-Focused Professionals
Despite spanning two counties with our restoration and recovery efforts, we are very active in the communities we serve and live in. We want to be a part of the good that Washington residents are doing throughout Grays Harbor and Pacific Counties and work to support local charities, sports programs, and awareness campaigns to improve the lives of those who call the area home.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
What our
customers are saying
The manager Teresa of this location is amazing! She helped me with an issue, kept her word and remained professional and friendly! I really appreciate upstanding people/employees of businesses! Your only as good as you workers they say- with that being said I would hire this company from this location!
Bobby from SERVPRO was amazing! He was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.
“I did not know you did so much I should have called you right away.”
Thanks!
I appreciate your good work. I would highly recommended you guys down there in the Harbor.
Amazing service!!!!!!!
Bobby one of the leads from SERVPRO was professional and courtesy. Couldn't ask for anything better! I would highly recommend SERVPRO for any job!
We had a water catastrophe and called SERVPRO this morning. They were there in less than a half hour! They got to work and told me they needed to pull up some flooring. I had my two year old granddaughter who wasn't feeling too great and I thought, "How am I going to pack up all of my hutch on such short notice??" But I didn't have to lift a finger! I took the grandbaby to lunch while Monica carefully packed all of my Memaw's dishes. I came back to a tidy stack of neatly labeled boxes! So grateful to the crew for coming to our rescue! Everyone was professional, careful, and kind. 5 stars!
Update:
I finished my SERVPRO experience yesterday. We ended up having to replace quite a bit in our home, which required the removal of almost everything in the house. Yesterday the truck brought back our belongings. As I was unpacking, I was very impressed by the care with which staff had packed things. I was worried about what to do with the enormous amount of boxes and paper, (every box was new and still in great shape except for the labeling) but I found out... SERVPRO re-purposes all of it! The staff was just as friendly and efficient as before. One thing I noticed when they were here at the beginning packing the house up... it was hot weather and I saw a lot of them had various drinks, which is good, you want to stay hydrated. When they left though, there was not one single empty bottle or even a bottle cap to be found on my property! Super professional! So my update is 5 more stars!
I recently had a candle knocked over and all the wax spilled on my carpet !! I called SERVPRO and they immediately came to my home to look at the carpet, gave me an appraisal to remove the wax and clean the carpet. Came next day and did a fabulous job!! I’ve used SERVPRO for 25 years. Highly recommend them!
We trust SERVPRO with any problems that we have! They are always helpful and professional and do a great job! Thanks SERVPRO!
From: Staff @ Seasons On 4th Avenue
The manager Teresa of this location is amazing! She helped me with an issue, kept her word and remained professional and friendly! I really appreciate upstanding people/employees of businesses! Your only as good as you workers they say- with that being said I would hire this company from this location!
Bobby from SERVPRO was amazing! He was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.
“I did not know you did so much I should have called you right away.”
Thanks!
I appreciate your good work. I would highly recommended you guys down there in the Harbor.
Amazing service!!!!!!!
Bobby one of the leads from SERVPRO was professional and courtesy. Couldn't ask for anything better! I would highly recommend SERVPRO for any job!
We had a water catastrophe and called SERVPRO this morning. They were there in less than a half hour! They got to work and told me they needed to pull up some flooring. I had my two year old granddaughter who wasn't feeling too great and I thought, "How am I going to pack up all of my hutch on such short notice??" But I didn't have to lift a finger! I took the grandbaby to lunch while Monica carefully packed all of my Memaw's dishes. I came back to a tidy stack of neatly labeled boxes! So grateful to the crew for coming to our rescue! Everyone was professional, careful, and kind. 5 stars!
Update:
I finished my SERVPRO experience yesterday. We ended up having to replace quite a bit in our home, which required the removal of almost everything in the house. Yesterday the truck brought back our belongings. As I was unpacking, I was very impressed by the care with which staff had packed things. I was worried about what to do with the enormous amount of boxes and paper, (every box was new and still in great shape except for the labeling) but I found out... SERVPRO re-purposes all of it! The staff was just as friendly and efficient as before. One thing I noticed when they were here at the beginning packing the house up... it was hot weather and I saw a lot of them had various drinks, which is good, you want to stay hydrated. When they left though, there was not one single empty bottle or even a bottle cap to be found on my property! Super professional! So my update is 5 more stars!
I recently had a candle knocked over and all the wax spilled on my carpet !! I called SERVPRO and they immediately came to my home to look at the carpet, gave me an appraisal to remove the wax and clean the carpet. Came next day and did a fabulous job!! I’ve used SERVPRO for 25 years. Highly recommend them!
We trust SERVPRO with any problems that we have! They are always helpful and professional and do a great job! Thanks SERVPRO!
From: Staff @ Seasons On 4th Avenue