Meet Our Team
Here to Help® 24/7.
SERVPRO of E. Vancouver / Clark Co.
Colette
Operations Manager
Colette has twenty years of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Fire Restoration Technician. Colette is an asset to SERVPRO. Besides her hard work in the office, Colette helps her team in the field when needed.
Erica
Office Manager
Erica has been with SERVPRO for 17 years. She has over ten years of experience out in the field and holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Fire and Smoke Restoration.
Erika
Fire Technician Contents and Warehouse Manager
Erika has over seven years of experience and is Fire Restoration Certified. Erika manages our Fire, Warehouse and Contents Division. Erika plans to continue the path of expanding her already vast knowledge and certifications with SERVPRO.
Alex
Crew Chief
Alex has seven years of experience and training with SERVPRO. He also has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Applied Structural Drying. He was one of the scholarship recipients from the Builders Industry Association (BIA) for continued education.
Cody
Crew Chief
Cody has been with SERVPRO since 2014 and has had diverse training due to his time working for SERVPRO of San Antonio, TX. Cody is extremely knowledgeable and has the following certifications from the Institute of Inspection Cleaning and Restoration (IICRC): Water Removal Technician and Mold Mitigation Technician.
Nick
Crew Chief
Nick has seven years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. Nick is very well versed and plans to continue gaining experience and further his certifications with SERVPRO.
Andrew
Crew Chief
Andrew has seven years of experience with SERVPRO. Andrew has the following certifications from the Institute of Inspection Cleaning and Restoration (IICRC): Water Removal Technician. Andrew is a wealth of knowledge and plans to continue furthering his trainings and certifications.
Ryan
Crew Chief
Ryan started with SERVPRO in 2014. He took a leave of absence when he moved to San Antonio, TX in 2016 but continued his restoration career until his return to SERVPRO in 2019. He has the following certifications from the Institute of Inspection Cleaning and Restoration (IICRC): Water Removal Technician.
Tim
Commercial Marketing Manager
Tim has been with SERVPRO for five years, however Tim has 20+ years of industry business development customer service experience. Tim brings a wealth of knowledge, confidence and professional relationship building skills to our team. It's not uncommon to find Tim out on commercial jobs helping to triage, scope and expediate the business resilience plan.
What our
customers are saying
Message to Shelly of SERVPRO E. Vancouver/Clark Co.
"Thank you again for volunteering as a Red Cross Preparedness Presenter for those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers. Thank you again. Kimberly."
"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."
"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"
A text to the owner from a customer who had an oil spill from her furnace in their basement,
"Thx for the call Paul. The smell is gone! Thank you! Everything's working again. You and Melinda were the only ones that we felt actually cared about us. (anonymous) told me his adjuster said- your company was the best he'd ever worked with as well. Bless you both! If you ever need a reference have them call us!"
SERVPRO was awesome; they came to my house on a Saturday immediately. I was impressed I'm looking forward to the repairs soon hopefully! The owner spoke to me in layman terms while obviously knowing the complications and you guys worked well with everyone involved including the insurance agent making a stressful process less stressful.
Email conversation with Megan:
In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products.
After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone.
"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months. Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."
From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague
"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"
"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.
Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.
The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."
Message to Shelly of SERVPRO E. Vancouver/Clark Co.
"Thank you again for volunteering as a Red Cross Preparedness Presenter for those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers. Thank you again. Kimberly."
"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."
"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"
A text to the owner from a customer who had an oil spill from her furnace in their basement,
"Thx for the call Paul. The smell is gone! Thank you! Everything's working again. You and Melinda were the only ones that we felt actually cared about us. (anonymous) told me his adjuster said- your company was the best he'd ever worked with as well. Bless you both! If you ever need a reference have them call us!"
SERVPRO was awesome; they came to my house on a Saturday immediately. I was impressed I'm looking forward to the repairs soon hopefully! The owner spoke to me in layman terms while obviously knowing the complications and you guys worked well with everyone involved including the insurance agent making a stressful process less stressful.
Email conversation with Megan:
In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products.
After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone.
"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months. Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."
From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague
"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"
"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.
Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.
The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."
About Us
SERVPRO of E. Vancouver/Clark Co. understands the stress and worry that comes with property damage. Damage from fire or water and even mold will cause disruption to your life. We strive to minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of E. Vancouver/Clark Co. has teams of specialized technicians who are trained in the cleanup and restoration of residential and commercial properties. We are also capable of mitigating mold and mildew from your home or business.
We work hard to continue our education in the restoration industry. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we are always expanding our knowledge and skill set to restore your property.
With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of E. Vancouver/Clark Co. If you would like to schedule service for your home or business, please call today!
Recommended For You
Level Up Your Restoration Experience, We Did
Staff ExperiencePaul McGraw, owner and operator of SERVPRO of E. Vancouver/ Clark Co. …How Does Pretesting Lower Claims Cost?
Learn More About PretestingPretesting can determine the extent of damage by identifying …