About Us
Here to Help® 24/7.
SERVPRO of Park Cities
About Us
Why SERVPRO of Park Cities?
SERVPRO of Park Cities understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.
What We Do
SERVPRO of Park Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Park Cities can also mitigate mold and mildew from your home or business.
Our People
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Park Cities.
Locally Owned and Operated
Juan and Alison Zelaya are the owners of SERVPRO of Park Cities. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Park Cities is locally owned and operated by owners and managers that care about the community. SERVPRO of Park Cities strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today at 214-522-3000.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- RRT - Carpet Repair & Reinstallation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Awards
- TOP 10 in Entrepreneur's Franchise 500
- #1 in Category in Entrepreneur's Franchise 500
Affiliations
- BNI of Preston Center
- North Dallas Chamber of Commerce
- BOMA Greater Dallas
What our
customers are saying
Shannon and his team were beyond excellent! He helped me so much with this situation.
Everything was done very professionally.
A couple of months ago we learned that our insurance company (Farmers) was going to pay to replace a portion of our downstairs floor.
I was devastated by the fire at our home. From the first meeting the crew made me feel at ease.
We received very good service and our possessions were carefully cared for. They stayed with us until we could feel comfortable to complete the finer points of completion. Thank you for coming so far to help.
Cindi, Chris, and Nate were all very accommodating and very professional. I appreciated their attention to detail for this situation.
SERVPRO were professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best.
The remediation tech was knowledgeable regarding the required service. He was thorough in answering the questions that I had. His manager was providing support and was concerned with providing correct information regarding my concerns.
I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. Shannon was great to work with and I would strongly recommend him and his company.
Shannon and his team were beyond excellent! He helped me so much with this situation.
Everything was done very professionally.
A couple of months ago we learned that our insurance company (Farmers) was going to pay to replace a portion of our downstairs floor.
I was devastated by the fire at our home. From the first meeting the crew made me feel at ease.
We received very good service and our possessions were carefully cared for. They stayed with us until we could feel comfortable to complete the finer points of completion. Thank you for coming so far to help.
Cindi, Chris, and Nate were all very accommodating and very professional. I appreciated their attention to detail for this situation.
SERVPRO were professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best.
The remediation tech was knowledgeable regarding the required service. He was thorough in answering the questions that I had. His manager was providing support and was concerned with providing correct information regarding my concerns.
I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. Shannon was great to work with and I would strongly recommend him and his company.