Excellent Service and Results! Our water heater failed on a Sunday. We called SERVPRO of Northeast Collin County on Monday and talked to Keith. He said he could have a crew come give us an estimate that afternoon. Joel and his assistant arrived as promised. He made our day when he told us he could extract the water from the walls and floor without tearing them up! He gave us a quote for de-humidifiers and heat-blowing fans. He even had the equipment on his truck. So, we paid Keith via debit card over the phone and Joel installed in equipment Monday. Joel and his assistant were very careful not to damage our sports car when bringing the equipment in through the garage and when moving our dryer (to place the equipment). They were friendly, courteous and professional. They returned on Wednesday as planned. All areas were dry except one. So, they removed the equipment except for the problem area and re-arranged the heating fans on the spot. They left the fans on the problem area for another two days at no additional cost. They honored the quote even though we need additional time in one area. Greatly appreciated!!! If I ever need to fix water damage again, I will call SERVPRO of Northeast Collin County Princeton. I have nothing but positive things to say about the personnel and service. Both were fantastic.

Walking into a flooded office after heavy rain at 6:00am in the morning was not a good way to start the day. The professionals at SERVPRO were able to conduct the cleanup/restoration to our office safely, quickly, and with little to no interruption of our day to day business.

On behalf of the USAFA Chapter A16, I personally want to thank you for being a Community Partner and supporting our efforts with the community. SERVPRO of Northeast Collin County/Greenville is helping to make a big difference in many young lives! You are truly appreciated for making it all come together! 

Keith
Chris & Joel have been working at my house for a few weeks removing mold & moving items.
We were not expecting this to happen before the holidays & its been very hectic.
Chris & his team have been extremely hard working, professional & competent. They have a wonderful can-do attitude & are a real asset to your brand. They have made a difficult situation much more manageable.

Regards
John G

The group at SERVPRO of Northeast Collin County/Greenville are very prompt and professional. They handled a mold situation I had with confidence and integrity. I was also impressed by the level of customer service I was given.  

SERVPRO of Northeast Collin County/Greenville are amazing! I experienced waking up to a water damaged home very early in the morning hours and called them immediately. They had a crew out to my house quickly. Because of all the damage from the water in my flooded home, I had to have a lot of replacement of floors, cabinets and walls. This company took care of ALL my needs by offering reconstruction services for my damaged home. It was great having to only deal with one company that handled my entire claim and process! I highly recommend SERVPRO of Northeast Collin County/Greenville. 

WOW! The guys at SERVPRO Northeast Collin County were the BEST! They were prompt and took care of our " situation" in no time. Will definitely keep their number in my phone. Great job guys!

Best customer service! I came home at 11pm from work to half of my house flooded because my cats decided to turn on the faucet in our guest bathroom while I was at work. No telling how long it had been on. I called them and they had a tech on his way by 12:30am as soon as I called they were already on their way! Great company and fast work!

A Five Star Review & Testimonial 

Keith and Violette are friendly, honest and courteous and their team is professional and helpful! They will make your experience a good one even when the situation may look hopeless. I HIGHLY recommend them! Wonderful customer service! 

Excellent Service and Results! Our water heater failed on a Sunday. We called SERVPRO of Northeast Collin County on Monday and talked to Keith. He said he could have a crew come give us an estimate that afternoon. Joel and his assistant arrived as promised. He made our day when he told us he could extract the water from the walls and floor without tearing them up! He gave us a quote for de-humidifiers and heat-blowing fans. He even had the equipment on his truck. So, we paid Keith via debit card over the phone and Joel installed in equipment Monday. Joel and his assistant were very careful not to damage our sports car when bringing the equipment in through the garage and when moving our dryer (to place the equipment). They were friendly, courteous and professional. They returned on Wednesday as planned. All areas were dry except one. So, they removed the equipment except for the problem area and re-arranged the heating fans on the spot. They left the fans on the problem area for another two days at no additional cost. They honored the quote even though we need additional time in one area. Greatly appreciated!!! If I ever need to fix water damage again, I will call SERVPRO of Northeast Collin County Princeton. I have nothing but positive things to say about the personnel and service. Both were fantastic.

Walking into a flooded office after heavy rain at 6:00am in the morning was not a good way to start the day. The professionals at SERVPRO were able to conduct the cleanup/restoration to our office safely, quickly, and with little to no interruption of our day to day business.