servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Walking into a flooded office after heavy rain at 6:00am in the morning was not a good way to start the day. The professionals at SERVPRO were able to conduct the cleanup/restoration to our office safely, quickly, and with little to no interruption of our day to day business.
On behalf of the USAFA Chapter A16, I personally want to thank you for being a Community Partner and supporting our efforts with the community. SERVPRO of Northeast Collin County/Greenville is helping to make a big difference in many young lives! You are truly appreciated for making it all come together!
Keith
Chris & Joel have been working at my house for a few weeks removing mold & moving items.
We were not expecting this to happen before the holidays & its been very hectic.
Chris & his team have been extremely hard working, professional & competent. They have a wonderful can-do attitude & are a real asset to your brand. They have made a difficult situation much more manageable.
Regards
John G
The group at SERVPRO of Northeast Collin County/Greenville are very prompt and professional. They handled a mold situation I had with confidence and integrity. I was also impressed by the level of customer service I was given.
SERVPRO of Northeast Collin County/Greenville was very profession and prompt when I had to call them to my home to check out the mold I had. This team is very competent and knowledgeable in their work.
WOW! The guys at SERVPRO Northeast Collin County were the BEST! They were prompt and took care of our " situation" in no time. Will definitely keep their number in my phone. Great job guys!
Best customer service! I came home at 11pm from work to half of my house flooded because my cats decided to turn on the faucet in our guest bathroom while I was at work. No telling how long it had been on. I called them and they had a tech on his way by 12:30am as soon as I called they were already on their way! Great company and fast work!
A Five Star Review & Testimonial
Keith and Violette are friendly, honest and courteous and their team is professional and helpful! They will make your experience a good one even when the situation may look hopeless. I HIGHLY recommend them! Wonderful customer service!
Excellent Service and Results! Our water heater failed on a Sunday. We called SERVPRO of Northeast Collin County on Monday and talked to Keith. He said he could have a crew come give us an estimate that afternoon. Joel and his assistant arrived as promised. He made our day when he told us he could extract the water from the walls and floor without tearing them up! He gave us a quote for de-humidifiers and heat-blowing fans. He even had the equipment on his truck. So, we paid Keith via debit card over the phone and Joel installed in equipment Monday. Joel and his assistant were very careful not to damage our sports car when bringing the equipment in through the garage and when moving our dryer (to place the equipment). They were friendly, courteous and professional. They returned on Wednesday as planned. All areas were dry except one. So, they removed the equipment except for the problem area and re-arranged the heating fans on the spot. They left the fans on the problem area for another two days at no additional cost. They honored the quote even though we need additional time in one area. Greatly appreciated!!! If I ever need to fix water damage again, I will call SERVPRO of Northeast Collin County Princeton. I have nothing but positive things to say about the personnel and service. Both were fantastic.
Walking into a flooded office after heavy rain at 6:00am in the morning was not a good way to start the day. The professionals at SERVPRO were able to conduct the cleanup/restoration to our office safely, quickly, and with little to no interruption of our day to day business.
On behalf of the USAFA Chapter A16, I personally want to thank you for being a Community Partner and supporting our efforts with the community. SERVPRO of Northeast Collin County/Greenville is helping to make a big difference in many young lives! You are truly appreciated for making it all come together!
Keith
Chris & Joel have been working at my house for a few weeks removing mold & moving items.
We were not expecting this to happen before the holidays & its been very hectic.
Chris & his team have been extremely hard working, professional & competent. They have a wonderful can-do attitude & are a real asset to your brand. They have made a difficult situation much more manageable.
Regards
John G
The group at SERVPRO of Northeast Collin County/Greenville are very prompt and professional. They handled a mold situation I had with confidence and integrity. I was also impressed by the level of customer service I was given.
SERVPRO of Northeast Collin County/Greenville was very profession and prompt when I had to call them to my home to check out the mold I had. This team is very competent and knowledgeable in their work.
WOW! The guys at SERVPRO Northeast Collin County were the BEST! They were prompt and took care of our " situation" in no time. Will definitely keep their number in my phone. Great job guys!
Best customer service! I came home at 11pm from work to half of my house flooded because my cats decided to turn on the faucet in our guest bathroom while I was at work. No telling how long it had been on. I called them and they had a tech on his way by 12:30am as soon as I called they were already on their way! Great company and fast work!
A Five Star Review & Testimonial
Keith and Violette are friendly, honest and courteous and their team is professional and helpful! They will make your experience a good one even when the situation may look hopeless. I HIGHLY recommend them! Wonderful customer service!
Excellent Service and Results! Our water heater failed on a Sunday. We called SERVPRO of Northeast Collin County on Monday and talked to Keith. He said he could have a crew come give us an estimate that afternoon. Joel and his assistant arrived as promised. He made our day when he told us he could extract the water from the walls and floor without tearing them up! He gave us a quote for de-humidifiers and heat-blowing fans. He even had the equipment on his truck. So, we paid Keith via debit card over the phone and Joel installed in equipment Monday. Joel and his assistant were very careful not to damage our sports car when bringing the equipment in through the garage and when moving our dryer (to place the equipment). They were friendly, courteous and professional. They returned on Wednesday as planned. All areas were dry except one. So, they removed the equipment except for the problem area and re-arranged the heating fans on the spot. They left the fans on the problem area for another two days at no additional cost. They honored the quote even though we need additional time in one area. Greatly appreciated!!! If I ever need to fix water damage again, I will call SERVPRO of Northeast Collin County Princeton. I have nothing but positive things to say about the personnel and service. Both were fantastic.