SERVPRO was amazing. We had an emergency and they responded within hours. They worked extended hours and made sure my wife and I were comfortable with their approach to ensure our water damage was handled correctly, timely and reasonable to us. They made a bad experience into a good one and felt comfortable throughout the entire process. Highly recommend Brandon and his team. FIRST CLASS ORGANIZATION!!! 

Everyone was polite and very helpful throughout our entire leak repair process. I will be recommending and possibly using them again in the future. Thank you for making this as easy as possible.

 

Dear Pam and Bryan Higginbotham,

Thank you so much for putting the perfect final touch on the miracle of transforming my house to a home by sending a crew to clean the carpets. Although I had vacuumed and spot-cleaned, the carpets were still full of drywall dust and the remnants of having dozens of people in and out of the house when the "finish" day turned into a day of ice and freezing cold. We even turned my dining room into a broadcast studio! It was a marvelous, but slightly messy, experience that has changed my life and lifted my spirits beyond words.

Your employees were friendly, helpful, efficient and thoroughly professional in cleaning my 20 year old carpets - even the worn "trails" are sparkling clean and fresh-smelling. I've had carpets cleaned by a number of different people over the years, but your guys truly did the most thorough job of anyone!

May God bless you and your wonderful employees for your loving, giving spirit.

My SERVPRO technician Oscar was an outstanding representative! He was very professional,courteous, respectful, knowledgeable, and thorough in his job. We were happy to see him each day. In our opinion, he is a great face for SERVPRO. Oscar seems very happy and enthusiastic in his position. We sincerely hope that SERVPRO values their good employees to ensure retainage of the valuable assets that good employees can be! We are very satisfied with SERVPRO overall. Have a great day! 

Nathan & Nancy: First, let me tell you how much I appreciate the excellent work you did in my home at 1424 Oxford Place, Mesquite, TX, in 2015. Not only was the remediation handled expediently but very professional by all of your people.  If you ever need a recommendation, please consider me as a very satisfied client! Also, thank you for "holding" all of the items from my home deemed as "unsafe and to be destroyed" for such a long and extended period of time.  As I have finally settled my lawsuit on Friday, June 24, 2016, and the parties involved are not interested in receiving these items, you may now destroy these items at your convenience. Again, thank you for the excellent work ethics.....it is so refreshing knowing there are companies like yours that exist.  I can now move on after my long 3 year battle and return my home to its original condition before the "black mold invasion"! Please say thank you to all involved!  Take care! Cynthia Bowman

I was very pleased with the work performed and the fact that they also dealt with our insurance company was an added plus. I recommend SERVPRO to anyone who likes professional experienced people 

SERVPRO did an amazing job repairing my water damage. Responded on time and quick. They were very friendly and explained everything in great detail. They got the service done in no time, will definitely contact them for another time.

Very professional very fast and they left me very satisfied I will be recommending them to anyone with water damage

Great customer service from everyone I've dealt with

SERVPRO was amazing. We had an emergency and they responded within hours. They worked extended hours and made sure my wife and I were comfortable with their approach to ensure our water damage was handled correctly, timely and reasonable to us. They made a bad experience into a good one and felt comfortable throughout the entire process. Highly recommend Brandon and his team. FIRST CLASS ORGANIZATION!!! 

Everyone was polite and very helpful throughout our entire leak repair process. I will be recommending and possibly using them again in the future. Thank you for making this as easy as possible.