Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of West Knoxville
Jeff Cuthbertson
Jeff is the President/Owner of SERVPRO of Chattanooga. Jeff grew up in Scottsboro, AL, and worked in construction throughout junior high and high school. After high school, he lived in the Dominican Republic for two years as a missionary for his church. He then attended Brigham Young University where he graduated in Facilities Management. While at BYU, Jeff met Jessica Erin Parks Cuthbertson. They are happily married since 2005 and have three children: Kellen, Taylor Bea, and Ava.
Craig Hixson
Craig is our Chief Operating Officer and has been with SERVPRO for almost 10 years! Craig has been with us for our franchises' growth and has stepped up in every position needed. Craig attended Tennessee Technical University with a degree in Health Sciences.
Chase Cuthbertson
Chase is our Chief Financial Officer. Chase attended Southern Utah University and has worked in finance for over 10 years. He has just recently joined our SERVPRO team and is going to be a great addition. He enjoys spending time with his family and being outdoors.
Ben Barker
Ben Barker is our General Manager at SERVPRO of West Knoxville. He has been with us since July of 2020. Ben previously owned and operated a mitigation company and has spent time in the insurance adjusting industry. Ben says the best part about working for SERVPRO is the sense of knowing that what we do is helping people in a time of need. He takes pride and ownership in developing our team in a way that they can achieve personal growth, and an expanded knowledge of the mitigation industry, all while working together to expand the level of service that SERVPRO can provide our community in Knoxville, Oak Ridge, Farragut, and our neighboring areas
What our
customers are saying
Called for a quote after being disappointed with other companies and Tim was great! Thanks SERVPRO!
Friendly and personable staff that are great to work with personally and to recommend for clients!
Tim Satterfield at SERVPRO is an amazing guy who really cares about his customers. I would highly recommend calling and asking for Tim if you need anything.
Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!
I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.
Always quick to respond and very helpful in their service.
Great service
I approached a young man in the community to ask some information about the services you provide, his name was John Dean. He was very informative on the services and was very eager to assist me with any questions I had. He made me feel very comfortable asking questions and he gave me a great understanding of the business. I will for sure be contacting the company with any future services that I may need because of him, and I will be requesting him to be part of completing the work needed.
Tim is an amazing guy.. Answered his phone on Saturday evening and was ready to go. Keep up the good work...
Called for a quote after being disappointed with other companies and Tim was great! Thanks SERVPRO!
Friendly and personable staff that are great to work with personally and to recommend for clients!
Tim Satterfield at SERVPRO is an amazing guy who really cares about his customers. I would highly recommend calling and asking for Tim if you need anything.
Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!
I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.
Always quick to respond and very helpful in their service.
Great service
I approached a young man in the community to ask some information about the services you provide, his name was John Dean. He was very informative on the services and was very eager to assist me with any questions I had. He made me feel very comfortable asking questions and he gave me a great understanding of the business. I will for sure be contacting the company with any future services that I may need because of him, and I will be requesting him to be part of completing the work needed.
Tim is an amazing guy.. Answered his phone on Saturday evening and was ready to go. Keep up the good work...
About Us
What is our SERVPRO mission?
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Team Cuthbertson SERVPRO story began with our first franchise purchase in 2008 during one of the worst economic recessions of our time. Today, we operate 16 franchise locations across three markets ranging from Tennessee to Florida.
As a forward-thinking company, we make every effort to provide a fantastic experience for our customers. Our mission is to restore property and peace of mind through compassionate service while creating value for our clients.
We are proud to be a part of our local and surrounding communities and value your trust in us as your local disaster restoration company. In honor of that trust, we take pride in our IICRC-industry-certified technicians. Education and training are a top priority here - each of our technicians is trained with advanced technology and integrated equipment, and our capabilities include both large and small losses. Rest assured that our staff is outfitted with the knowledge to restore your property, and with a nationwide system of qualified franchises, no damage is too large or too small.
Who is SERVPRO of West Knoxville
Team Cuthbertson expanded its operations to Knoxville in 2020, and our Knoxville franchises include SERVPRO of West Knoxville, SERVPRO of North Knoxville, SERVPRO of Northwest Knoxville, and SERVPRO of Oak Ridge. We are thrilled to now have the opportunity to serve the Knoxville community, and understand the stress and worry that follows an emergency and the resulting damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO® of West Knoxville understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving the community for more than 10 years.
Whether your property is in Farragut, Hardin Valley, Bearden, Oak Ridge, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of West Knoxville be the company you call. Our crews are ready to respond, assess, and begin working immediately.
If you would like to schedule service for your home or business, please call today!
Recommended For You
The Specialized Equipment Needed for Mold Remediation
While it might be tempting to consider cleaning a mold outbreak in your home by …Do You Know What's in Your Water?
Water CategoriesDid you know that the water, either coming into your home due to a pipe …3 Steps to Recover from a Flooded Basement
Three Steps to Get Rid of a Flooded BasementWhen you arrive at your Bearden, TN, …