About Us
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SERVPRO of West Knoxville
About Us
What is our SERVPRO mission?
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Team Cuthbertson SERVPRO story began with our first franchise purchase in 2008 during one of the worst economic recessions of our time. Today, we operate 16 franchise locations across three markets ranging from Tennessee to Florida.
As a forward-thinking company, we make every effort to provide a fantastic experience for our customers. Our mission is to restore property and peace of mind through compassionate service while creating value for our clients.
We are proud to be a part of our local and surrounding communities and value your trust in us as your local disaster restoration company. In honor of that trust, we take pride in our IICRC-industry-certified technicians. Education and training are a top priority here - each of our technicians is trained with advanced technology and integrated equipment, and our capabilities include both large and small losses. Rest assured that our staff is outfitted with the knowledge to restore your property, and with a nationwide system of qualified franchises, no damage is too large or too small.
Who is SERVPRO of West Knoxville
Team Cuthbertson expanded its operations to Knoxville in 2020, and our Knoxville franchises include SERVPRO of West Knoxville, SERVPRO of North Knoxville, SERVPRO of Northwest Knoxville, and SERVPRO of Oak Ridge. We are thrilled to now have the opportunity to serve the Knoxville community, and understand the stress and worry that follows an emergency and the resulting damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO® of West Knoxville understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving the community for more than 10 years.
Whether your property is in Farragut, Hardin Valley, Bearden, Oak Ridge, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of West Knoxville be the company you call. Our crews are ready to respond, assess, and begin working immediately.
If you would like to schedule service for your home or business, please call today!
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- ASCS - Air Systems Cleaning Specialist
- OSHA - Other Training
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
What our
customers are saying
Called for a quote after being disappointed with other companies and Tim was great! Thanks SERVPRO!
Friendly and personable staff that are great to work with personally and to recommend for clients!
Tim Satterfield at SERVPRO is an amazing guy who really cares about his customers. I would highly recommend calling and asking for Tim if you need anything.
Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!
I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.
Always quick to respond and very helpful in their service.
Great service
I approached a young man in the community to ask some information about the services you provide, his name was John Dean. He was very informative on the services and was very eager to assist me with any questions I had. He made me feel very comfortable asking questions and he gave me a great understanding of the business. I will for sure be contacting the company with any future services that I may need because of him, and I will be requesting him to be part of completing the work needed.
Tim is an amazing guy.. Answered his phone on Saturday evening and was ready to go. Keep up the good work...
Called for a quote after being disappointed with other companies and Tim was great! Thanks SERVPRO!
Friendly and personable staff that are great to work with personally and to recommend for clients!
Tim Satterfield at SERVPRO is an amazing guy who really cares about his customers. I would highly recommend calling and asking for Tim if you need anything.
Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!
I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.
Always quick to respond and very helpful in their service.
Great service
I approached a young man in the community to ask some information about the services you provide, his name was John Dean. He was very informative on the services and was very eager to assist me with any questions I had. He made me feel very comfortable asking questions and he gave me a great understanding of the business. I will for sure be contacting the company with any future services that I may need because of him, and I will be requesting him to be part of completing the work needed.
Tim is an amazing guy.. Answered his phone on Saturday evening and was ready to go. Keep up the good work...