Meet Our Team
Here to Help® 24/7.
SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge
Keith MacLeod
Keith MacLeod is the owner and general manager of SERVPRO of Guelph. Keith has been in the Disaster Restoration Industry for over 30 years and has completed many residential, commercial, institutional, large and complex losses from start to finish. He has also assisted in many storm events throughout Canada. Whether it's Fire, Water, Wind, Sewage, Environmental Cleanup, or a Catastophic Event, Keith and his team can restore your home or business to preloss condition.
Hero R.
Hero is our Office Manager and brings over 20 years experience in office/accounting related duties. Hero is very dedicated to assisting our customers and the SERVPRO team. She brings her happy spirit and great attitude to the office every day.
Zara R.
Zara assists with various administrative duties at our office. She answers the phone Monday - Friday during normal work hours, and greets our customers with kindness and compassion.
Katelynn M.
Katelynn is a Marketing Representative as well as runs our Social Media for SERVPRO Guelph. She watches weather warnings all over Canada and creates educational posts about Fire & Water Restoration, as well as organize and plan our involvement in community events.
Doug W.
Doug has been involved in the Insurance Industry for over 45 years. As a Marketing Representative, Doug is a great ambassador for our Brand. He brings his years of insurance experience to ensure great customer service, implements insurance carrier's programs, and updates broker/agents on their clients loss.
Mary P.
Mary is our Project and Operations Supervisor. Her role is to oversee the loss from start to finish and provide an accurate scope of damage as it relates to your loss. She also assists with job scheduling, training, regular job site inspections, and is one of our content specialist.
Chester M.
Chester is our Estimator at SERVPRO of Guelph. With almost 35 years experience in the disaster restoration industry he has been involved in many residential, commercial, and institutional losses. Chester will oversee the estimates, job scopes, and key performance indicators. He will ensure an honest & accurate estimate, while maintaining consistency.
Ali A.
Alireza is a Project Manager here at SERVPRO of Guelph. He works along side our other PM's to schedule and oversee job files. With a background in Civil and Environmental Technology Engineering, Ali brings great knowledge and an amazing attitude to our team everyday!
Gavin M.
Gavin is a Project Manager at SERVPRO of Guelph. His role is to oversee the loss from start to finish and provide an accurate scope of damage as it relates to your loss. He also assists with job scheduling, training, and regular job site inspections.
Dave Z.
Dave is our Construction Supervisor and is involved in the repair/reconstruction portion of our business. He has over 40 years of experience in the construction industry and takes pride in his work, ensuring customer satisfaction.
Sergio B.
Sergio is one of our crew leads that assists the Mitigation/Emergency Team. Sergio also works with our Storm Team wherever they are needed.
Mike F.
Mike is involved in the repair/reconstruction portion of our business, and takes pride in his work while ensuring customer satisfaction.
Peter L.
Peter is involved in the repair/reconstruction portion of our business, and takes pride in delivering quality work. Peter is always smiling and brings great energy to our team!
Nolan O.
Nolan is involved in the repair/reconstruction portion of our business, and takes pride in seeing our customers happy when their property is back to preloss condition!
Cynthia O
Cynthia assists our Mitigation/Emergency Team as they ensure any size loss is restored to preloss condition. SERVPRO Disaster Recovery Team, Ready for whatever happens.
Team on the Job
Terry, Raymond, Peter, Sabrina, Julio, Alfredo, Jamal, Oscar working on a sewage backup for our customer. The team is always ready to assist our customers with whatever happens, Here to Help.
Catalina P
Catalina is one of our content specialist. If your home or business suffers a loss, our content teams will be ready for whatever happens.
Carlos C
Carlos is one of our crew leads that is always available to help our Mitigation/Emergency Team. Carlos also works with our Storm Team!
Angel J
Angel is a member of our crew that responds 24/7 to assist our customers with Disaster Restoration Services.
Caroline M
Caroline, responds to disasters with our teams 24/7. Caroline understands that Fire and Water damage doesn't just happen from 9-5!
Alex R
Alex works along side of our Mitigation/Emergency Team as well travelers with our Storm Team to assist home and business owners throughout Canada.
What our
customers are saying
Keith and his team are incredible to work with. They made the process so easy and quick. The crew handled all my belongings with respect and care. I would recommend SERVPRO Guelph to anyone who has to deal with unexpected damage to their home.
Hello Keith, Thanks a lot for the emergency work done at my rental property. You and your team came on a weekend and took care of everything promptly. You took care of the water damage on the inside as well did a repair to my roof. I will always recommend your services to my family and friends. Thanks once again for an excellent job.
SERVPRO is Awesome! Staff is very kind and we appreciate the regular updates. We know we are in excellent hands!
SERVPRO I just wanted to share that you guys are doing a really, really great job. I would say industry leading standards. I know our job can be difficult at times, but you guys always push through the challenges and deliver every time.
Hello Everyone, Just had to send a note to ALL of you to say "thanks a lot"! I am very happy with the work completed you are all "Superstars"
Unfortunately we have had to call on SERVPRO twice now. Each time we have been more than happy with their response time. I called their emergency line and got a call back from Keith almost immediately. He got out of bed and came to see the water damage and we talked about a course of action for remediation. First thing the next day Chris arrived and started the task of removing the water and ensuring everything was put back to pre flood condition once we were dry again. As much as I appreciated everything they did, I hope I never need them again...but if I do, I won't be calling anybody else.
Thanks Chris ! Great Job. Feedback from our insured is very positive and they are extremely happy.
Again thanks again for your help. I will not hesitate to call SERVPRO again.
Thank you SERVPRO for cleanup and repairs to our home after the fire! Since I have never had an insurance claim I didn't know what the process was. Everyone at SERVPRO was able to assist me every step of the way, from the first day and boarding up the windows, to the clean up and removal of burnt items, all my contents, and the repairs (which look great). Thank you.
SERVPRO Team, We are very satisfied the work you did. It’s like the slogan is: "Like it never even happened."
They workers did an excellent job and we were surprised that it was finished so quick.
Thanks
Keith and his team are incredible to work with. They made the process so easy and quick. The crew handled all my belongings with respect and care. I would recommend SERVPRO Guelph to anyone who has to deal with unexpected damage to their home.
Hello Keith, Thanks a lot for the emergency work done at my rental property. You and your team came on a weekend and took care of everything promptly. You took care of the water damage on the inside as well did a repair to my roof. I will always recommend your services to my family and friends. Thanks once again for an excellent job.
SERVPRO is Awesome! Staff is very kind and we appreciate the regular updates. We know we are in excellent hands!
SERVPRO I just wanted to share that you guys are doing a really, really great job. I would say industry leading standards. I know our job can be difficult at times, but you guys always push through the challenges and deliver every time.
Hello Everyone, Just had to send a note to ALL of you to say "thanks a lot"! I am very happy with the work completed you are all "Superstars"
Unfortunately we have had to call on SERVPRO twice now. Each time we have been more than happy with their response time. I called their emergency line and got a call back from Keith almost immediately. He got out of bed and came to see the water damage and we talked about a course of action for remediation. First thing the next day Chris arrived and started the task of removing the water and ensuring everything was put back to pre flood condition once we were dry again. As much as I appreciated everything they did, I hope I never need them again...but if I do, I won't be calling anybody else.
Thanks Chris ! Great Job. Feedback from our insured is very positive and they are extremely happy.
Again thanks again for your help. I will not hesitate to call SERVPRO again.
Thank you SERVPRO for cleanup and repairs to our home after the fire! Since I have never had an insurance claim I didn't know what the process was. Everyone at SERVPRO was able to assist me every step of the way, from the first day and boarding up the windows, to the clean up and removal of burnt items, all my contents, and the repairs (which look great). Thank you.
SERVPRO Team, We are very satisfied the work you did. It’s like the slogan is: "Like it never even happened."
They workers did an excellent job and we were surprised that it was finished so quick.
Thanks
About Us
SERVPRO of Guelph is a trusted leader in the residential and commercial restoration industry. We understand the stress and worry that comes when fire or water damage strikes. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Guelph specializes in the cleanup and restoration of property after a fire, smoke, sewage or water damage occurs. SERVPRO of Guelph can also mitigate mould and mildew from your home or business.
SERVPRO of Guelph has the experience, and resources to restore your home or business after a Catastrophic Storm Event. Whether the damages result from a Forest Fire, Flooding, Tornado, or Wind Damage, SERVPRO of Guelph is dedicated to restoring both the property and the lives of customers being helped.
Our highly trained staff are available to respond to your call 24/7, and our office administrators are available to answer your questions, work with your insurance company, and help guide you through the process. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
SERVPRO of Guelph has over 100 years combined experience in the restoration industry. We have worked on numerous storm events and completed many commercial and residential losses from start to finish. SERVPRO of Guelph is faster to any size disaster. When fire and water damage take control of your life we help you take it back.
If you would like to schedule service for your home or business, please call today at (519) 837-8787
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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