Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
About Us
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SERVPRO of Downtown Cincinnati / Team Roberts & Parsons
About Us
Co-Owners, Julie, Tony, and Mike teamed up eleven years ago to start SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. They were friends long before they were SERVPRO Co-Owners. Tony and Mike grew up together and even traveled to college at the University of Kentucky together. They all three have a passion for the SERVPRO industry that they loved so much --they decided to share it with each other. Their friendship and ownership continue to grow, they now operate 9 SERVPRO franchises, including SERVPRO of Downtown Cincinnati, Team Roberts/Parsons.
They were once named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.
The owner's acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by the other SERVPRO franchisees at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Downtown Cincinnati, Team Roberts/Parsons understands the stress and worry that comes with fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Downtown Cincinnati, Team Roberts/Parsons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Downtown Cincinnati, Team Roberts/Parsons can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Cincinnati, Team Roberts/Parsons.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
- HST - Health and safety Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
What our
customers are saying
"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."
We recently had a frozen pipe that burst and caused water damage to our business. Called SERVPRO of Cincy and they came out very quickly and took care of everything for us so that we didn’t have to close down for a long period of time. They also worked with our insurance company on the billing for their services AND helped us with making repairs. We have a neighbor that has also used them in the past to help with a fire cleanup and they spoke highly of this location and recommended them to us. Would recommend this company to anyone that has a water or fire damage situation!!
"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"
We’ve had a great experience using SERVPRO. We had a hidden leak we didn’t discover for a while and SERVPRO was able to work through our insurance to repair the damage and take care of everything. Highly recommend!
"I recommend them for flood restoration and flood clean-up. They are so professional, punctual, and responsive!"
They took great care of our customer I would highly recommend them to anyone that need's work done.
"SERVPRO of Downtown Cincinnati went beyond expectations at our office with both quick response times and very good communication. The technicians were very professional and did an excellent job and checked with our office team before leaving to make sure we didn't have concerns. There's no doubt if we have another water damage issue these are the guys will be calling back."
I am an insurance agent and have not had any complaints from my insured's use of their services. They are a preferred vendor for many company programs.
"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."
We recently had a frozen pipe that burst and caused water damage to our business. Called SERVPRO of Cincy and they came out very quickly and took care of everything for us so that we didn’t have to close down for a long period of time. They also worked with our insurance company on the billing for their services AND helped us with making repairs. We have a neighbor that has also used them in the past to help with a fire cleanup and they spoke highly of this location and recommended them to us. Would recommend this company to anyone that has a water or fire damage situation!!
"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"
"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"
We’ve had a great experience using SERVPRO. We had a hidden leak we didn’t discover for a while and SERVPRO was able to work through our insurance to repair the damage and take care of everything. Highly recommend!
"I recommend them for flood restoration and flood clean-up. They are so professional, punctual, and responsive!"
They took great care of our customer I would highly recommend them to anyone that need's work done.
"SERVPRO of Downtown Cincinnati went beyond expectations at our office with both quick response times and very good communication. The technicians were very professional and did an excellent job and checked with our office team before leaving to make sure we didn't have concerns. There's no doubt if we have another water damage issue these are the guys will be calling back."
I am an insurance agent and have not had any complaints from my insured's use of their services. They are a preferred vendor for many company programs.
"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."