Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of West Monroe County
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
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Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
"Again, thanks for your amazing service. You came to our rescue and took excellent care of our mold problem."
"It truly is "Like it never even happened."!
These folks walk you through a horrible situation and are there for you every step of the way. We had a pipe break in our wall that damaged our kitchen and crawl space. Ultimately the kitchen had to be gutted, asbestos had to be remediated and the mold had to be removed and treated. Given that my husband and I did not have any idea how to deal with the scope of this project, we turned this over to their very capable hands. Jim went with us to choose everything from the cabinets to the flooring. The whole team is sensitive to your concerns and they are the calm in the middle of the storm. If you find yourself with type of structural damage to your property, do yourself a favor and contact this excellent company.
The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.
SERVPRO was absolutely wonderful!! Justin and the rest of the guys came to our rescue, LITERALLY, in such a timely fashion, very polite, courteous and professional and they knew exactly what needed to be done! We had a fountain leak in our Cosmetology School and just about Niagara Falls right here in Rochester, NY! (Ok, I'm exaggerating slightly, but you get my drift, it was pretty bad). They came in, cleaned, dried, and sanitized everything, and came back in to assess the damage and help us with the process of getting everything back up and running safely for students. We cannot thank them enough, and we highly recommend SERVPRO to anyone in need of Fire and Water Clean-up services! Thanks again, guys!
"Peace of mind is priceless and this crew handled it perfectly, from start to finish and SO nice! I can’t say enough great things!"
"Extremely professional and courteous: SERVPRO remediated our mold invaded home!"
Thank you so much for allowing us to use your machine to air out our apartment. It worked so well and saved us a lot of time rather than trying to do it other ways. We are very grateful for your kindness!
We recently had some clean-up work done at our home and were very impressed with the timely,professional and excellent service we received from SERVPRO. They had been highly recommended to us and we in turn will not hesitate them to any of our family and friends…
"Again, thanks for your amazing service. You came to our rescue and took excellent care of our mold problem."
"It truly is "Like it never even happened."!
These folks walk you through a horrible situation and are there for you every step of the way. We had a pipe break in our wall that damaged our kitchen and crawl space. Ultimately the kitchen had to be gutted, asbestos had to be remediated and the mold had to be removed and treated. Given that my husband and I did not have any idea how to deal with the scope of this project, we turned this over to their very capable hands. Jim went with us to choose everything from the cabinets to the flooring. The whole team is sensitive to your concerns and they are the calm in the middle of the storm. If you find yourself with type of structural damage to your property, do yourself a favor and contact this excellent company.
The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.
SERVPRO was absolutely wonderful!! Justin and the rest of the guys came to our rescue, LITERALLY, in such a timely fashion, very polite, courteous and professional and they knew exactly what needed to be done! We had a fountain leak in our Cosmetology School and just about Niagara Falls right here in Rochester, NY! (Ok, I'm exaggerating slightly, but you get my drift, it was pretty bad). They came in, cleaned, dried, and sanitized everything, and came back in to assess the damage and help us with the process of getting everything back up and running safely for students. We cannot thank them enough, and we highly recommend SERVPRO to anyone in need of Fire and Water Clean-up services! Thanks again, guys!
"Peace of mind is priceless and this crew handled it perfectly, from start to finish and SO nice! I can’t say enough great things!"
"Extremely professional and courteous: SERVPRO remediated our mold invaded home!"
Thank you so much for allowing us to use your machine to air out our apartment. It worked so well and saved us a lot of time rather than trying to do it other ways. We are very grateful for your kindness!
We recently had some clean-up work done at our home and were very impressed with the timely,professional and excellent service we received from SERVPRO. They had been highly recommended to us and we in turn will not hesitate them to any of our family and friends…
About Us
What We Do:
SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.
Why We Do It:
SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.
Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.
Get In Touch:
We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.
For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com
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