SERVPRO of West Monroe County
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SERVPRO of West Monroe County

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SERVPRO of West Monroe County

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/Walls

Call: (585) 723-1990

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Cleaning. Restoration. Construction.

Faster to any size disaster™

Here to Help® 24/7.

SERVPRO of West Monroe County

Our Google Reviews
5.0
(140 reviews)
Leave us a review
(585) 723-1990
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General Cleaning

Service Area

Rochester, NY | Chili, NY | North Chili, NY | Greece, NY | North Greece, NY | Brockport, NY | Hilton, NY | Hamlin, NY | Gates, NY | Wheatland, NY | Spencerport, NY | Churchville, NY | Scottsville, NY | Albion, NY

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of West Monroe County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster

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Services We Provide

Additional Services

What our
customers are saying

I don’t know where to begin when it comes to expressing my gratitude towards SERVPRO for everything they’ve done for me. Waking up to a flooded basement, I had no idea what to do or where to begin; calling them was the best decision I made.

I have nothing but incredible things to say about Justin, Josh and their entire team. They were kind, knowledgeable and professional. They went above and beyond any expectations I had; they even read through my insurance policy to see if the damage was covered while I was waiting on a return call to verify. I had so many questions and their answers were clear and concise. My options were communicated in a manner I could understand and I was able to make an informed decision on how to proceed. Once a game plan was determined, they moved fast to ensure no more damage occurred.

All my initial worries I had in the beginning soon faded away, and it was all thanks to them. I highly recommend SERVPRO to anyone needing any type of restoration service, it will be the best decision you make too!

Nicolette Gaesser
Rochester

Last weekend I had a panicked call from my son who was home alone saying our basement was flooding. Upon arriving home, we found our that us and three of our neighbors had basements with sewage water in them. I called SERVPRO within minutes of arriving home. Jim called back within 10 minutes and said he was in route. Once he arrived he looked over our situation, made an assessment of what was needed. A crew was there within the next 30 minutes and they went about removing rugs and items that were wet, clearing out the excess water and sanitizing the floor and setting up fans and a dehumidifier. I cannot say enough about Jim, Justin and the rest of crew. They were so professional and understanding of how stressful this situation was for us. I immediately recommended them to our next door neighbors who took them up on their services. Justin was in touch over the next few days to see the progress of the basement and when they collected their equipment, they professionally cleaned the carpet that my husband had tracked on in our family room. Due to their immediate response, the damage to certain items in our basement was dramatically reduced, leaving many items salvageable. I cannot recommend Jim, Justin and the SERVPRO company enough!!

Jennifer Freese
Rochester

In times of emergencies and crisis, you may not always think as clearly as you normally would. When it impacts a business, its even more chaotic than normal. I called this location as a result of a Google search, and it was the first one I came across. You never know what kind of service you will get when you are just randomly calling. I really really lucked out that it was Jim Wandtke’s team. Jim was here within 30 minutes of my call. He was thorough and calm in reviewing and explaining the extent of the damage and making recommendations, even having already contacted partner companies to help us in areas that they were not specialized in (such as electronics). His team was here within the hour. They were understanding about needing to get our business back up and running in as quick a time as possible. They are hard working and honest people. Truly. You could not ask for a better team of people to help you when you are in an emergency situation and need help.

Catherine Perkins
Rochester

Prompt, polite, efficient and professional service-couldn’t ask for a better company to work with-made a stressful situation so much better! Thank you so very much!

Sues Melia
Rochester

The team was prompt in responding and very professional

Grace C.
Rochester

These folks walk you through a horrible situation and are there for you every step of the way. We had a pipe break in our wall that damaged our kitchen and crawl space. Ultimately the kitchen had to be gutted, asbestos had to be remediated and the mold had to be removed and treated. Given that my husband and I did not have any idea how to deal with the scope of this project, we turned this over to their very capable hands. Jim went with us to choose everything from the cabinets to the flooring. The whole team is sensitive to your concerns and they are the calm in the middle of the storm. If you find yourself with type of structural damage to your property, do yourself a favor and contact this excellent company.

Wendy and John Bruchwalski
Rochester

The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.

Carole Meyer
Rochester

SERVPRO was absolutely wonderful!! Justin and the rest of the guys came to our rescue, LITERALLY, in such a timely fashion, very polite, courteous and professional and they knew exactly what needed to be done! We had a fountain leak in our Cosmetology School and just about Niagara Falls right here in Rochester, NY! (Ok, I'm exaggerating slightly, but you get my drift, it was pretty bad). They came in, cleaned, dried, and sanitized everything, and came back in to assess the damage and help us with the process of getting everything back up and running safely for students. We cannot thank them enough, and we highly recommend SERVPRO to anyone in need of Fire and Water Clean-up services! Thanks again, guys!

Jennifer Kiljan
Rochester

SERVPRO was recommended to me from a friend and I knew about their reputation from past experience. They came in and did a quote for me and I got the information back very quickly. It was very fast with response time and very neat and clean, I'm very happy with the work.

The technicians that came in to do the work were very clean, they were very professional. They were very courteous and very cognizant of the homes that are here and were very quiet, so it worked out real well.

Gary Piccarreto
Rochester

I don’t know where to begin when it comes to expressing my gratitude towards SERVPRO for everything they’ve done for me. Waking up to a flooded basement, I had no idea what to do or where to begin; calling them was the best decision I made.

I have nothing but incredible things to say about Justin, Josh and their entire team. They were kind, knowledgeable and professional. They went above and beyond any expectations I had; they even read through my insurance policy to see if the damage was covered while I was waiting on a return call to verify. I had so many questions and their answers were clear and concise. My options were communicated in a manner I could understand and I was able to make an informed decision on how to proceed. Once a game plan was determined, they moved fast to ensure no more damage occurred.

All my initial worries I had in the beginning soon faded away, and it was all thanks to them. I highly recommend SERVPRO to anyone needing any type of restoration service, it will be the best decision you make too!

Nicolette Gaesser
Rochester

Last weekend I had a panicked call from my son who was home alone saying our basement was flooding. Upon arriving home, we found our that us and three of our neighbors had basements with sewage water in them. I called SERVPRO within minutes of arriving home. Jim called back within 10 minutes and said he was in route. Once he arrived he looked over our situation, made an assessment of what was needed. A crew was there within the next 30 minutes and they went about removing rugs and items that were wet, clearing out the excess water and sanitizing the floor and setting up fans and a dehumidifier. I cannot say enough about Jim, Justin and the rest of crew. They were so professional and understanding of how stressful this situation was for us. I immediately recommended them to our next door neighbors who took them up on their services. Justin was in touch over the next few days to see the progress of the basement and when they collected their equipment, they professionally cleaned the carpet that my husband had tracked on in our family room. Due to their immediate response, the damage to certain items in our basement was dramatically reduced, leaving many items salvageable. I cannot recommend Jim, Justin and the SERVPRO company enough!!

Jennifer Freese
Rochester

In times of emergencies and crisis, you may not always think as clearly as you normally would. When it impacts a business, its even more chaotic than normal. I called this location as a result of a Google search, and it was the first one I came across. You never know what kind of service you will get when you are just randomly calling. I really really lucked out that it was Jim Wandtke’s team. Jim was here within 30 minutes of my call. He was thorough and calm in reviewing and explaining the extent of the damage and making recommendations, even having already contacted partner companies to help us in areas that they were not specialized in (such as electronics). His team was here within the hour. They were understanding about needing to get our business back up and running in as quick a time as possible. They are hard working and honest people. Truly. You could not ask for a better team of people to help you when you are in an emergency situation and need help.

Catherine Perkins
Rochester

Prompt, polite, efficient and professional service-couldn’t ask for a better company to work with-made a stressful situation so much better! Thank you so very much!

Sues Melia
Rochester

The team was prompt in responding and very professional

Grace C.
Rochester

These folks walk you through a horrible situation and are there for you every step of the way. We had a pipe break in our wall that damaged our kitchen and crawl space. Ultimately the kitchen had to be gutted, asbestos had to be remediated and the mold had to be removed and treated. Given that my husband and I did not have any idea how to deal with the scope of this project, we turned this over to their very capable hands. Jim went with us to choose everything from the cabinets to the flooring. The whole team is sensitive to your concerns and they are the calm in the middle of the storm. If you find yourself with type of structural damage to your property, do yourself a favor and contact this excellent company.

Wendy and John Bruchwalski
Rochester

The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.

Carole Meyer
Rochester

SERVPRO was absolutely wonderful!! Justin and the rest of the guys came to our rescue, LITERALLY, in such a timely fashion, very polite, courteous and professional and they knew exactly what needed to be done! We had a fountain leak in our Cosmetology School and just about Niagara Falls right here in Rochester, NY! (Ok, I'm exaggerating slightly, but you get my drift, it was pretty bad). They came in, cleaned, dried, and sanitized everything, and came back in to assess the damage and help us with the process of getting everything back up and running safely for students. We cannot thank them enough, and we highly recommend SERVPRO to anyone in need of Fire and Water Clean-up services! Thanks again, guys!

Jennifer Kiljan
Rochester

SERVPRO was recommended to me from a friend and I knew about their reputation from past experience. They came in and did a quote for me and I got the information back very quickly. It was very fast with response time and very neat and clean, I'm very happy with the work.

The technicians that came in to do the work were very clean, they were very professional. They were very courteous and very cognizant of the homes that are here and were very quiet, so it worked out real well.

Gary Piccarreto
Rochester

About Us

What We Do:

SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.

Why We Do It:

SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.

Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.

Get In Touch:

We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.

For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com

Read More
James & Michele Wandtke
James & Michele Wandtke
Owners of SERVPRO of West Monroe County

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.