East Rochester Cleanup and Restoration

Great Team, Shane, Peter & Jon!  Very professional, thorough, clean & polite!  Would highly recommend them.  It's nice when you do have a problem like we did in our home, to have people who make the clean up process easy!  Thank you!!

Huge kudos to SERVPRO and of course, technicians Zeke and Pete. The cleanup of my father’s basement was quick with amazing results. From first contact to packing up the truck, it was nothing less than easy and efficient. The basement is so clean, I almost don’t want to put anything back. Thank you!

Shane and Alex were the greatest!

"I cannot say enough GOOD things about SERVPRO. I had a kitchen fire that left my house covered in soot. It was a mess. My dog was even covered in soot as I was not home at the time of the fire. Jon B. called me as soon as my insurance claim was put in, literally and hour later. He was very professional, kind, courteous, and fair. He has showed up everyday that his crew has been here working to make sure I was happy with the cleaning, and to make sure the guys were doing their job. He is amazing to work with. I had Zeke and Cas come over and take my laundry, get the area rugs, and take out the damaged appliances. They were also very professional and kind. Pete and Alex are my guys. They have cleaned this place from top to bottom and have done a great job considering the soot damage they had to work with. They are very detail oriented and also want to make sure I am satisfied with their work. They are very respectful young men and they are very respectful of my belongings. Felicia called me everyday to keep me updated on what was going on with my situation. She also called everyday to tell me the guys were loading up the truck and would be on their way shortly. She is a sweetheart. So kind and caring. I also want to give many thanks to Michael for getting the ball rolling on this job. Can’t thank you enough Michael. If you ever need restoration done to your house or business because of flooding, or fire or anything of that kind, please call SERVPRO. These people literally go above and beyond to make sure the job is done right and to make sure you are happy. Every single person I dealt with was amazing. They are so kind, and really do care about you. Thank you so much SERVPRO. I will forever be grateful to you. You people are awesome in every way!"

Peter, Shane, Alex, were better than I expected. And I expected high quality service. I would recommend them and this Company at any time. You won’t be disappointed. They were cheerful, professional and very neat.

Thank you for your donation of 216 cases of bottled water to the American Red Cross, Greater Rochester Chapter. Your kindness and concern for others make it possible for the Red Cross to provide vital emergency services here in our community. Thanks to your donation of bottled water we will be prepared to provide water in times of need to our fire and disaster clients, our emergency responders, and all the people we serve through our services.

Great Team, Shane, Peter & Jon!  Very professional, thorough, clean & polite!  Would highly recommend them.  It's nice when you do have a problem like we did in our home, to have people who make the clean up process easy!  Thank you!!

Huge kudos to SERVPRO and of course, technicians Zeke and Pete. The cleanup of my father’s basement was quick with amazing results. From first contact to packing up the truck, it was nothing less than easy and efficient. The basement is so clean, I almost don’t want to put anything back. Thank you!

Shane and Alex were the greatest!

"I cannot say enough GOOD things about SERVPRO. I had a kitchen fire that left my house covered in soot. It was a mess. My dog was even covered in soot as I was not home at the time of the fire. Jon B. called me as soon as my insurance claim was put in, literally and hour later. He was very professional, kind, courteous, and fair. He has showed up everyday that his crew has been here working to make sure I was happy with the cleaning, and to make sure the guys were doing their job. He is amazing to work with. I had Zeke and Cas come over and take my laundry, get the area rugs, and take out the damaged appliances. They were also very professional and kind. Pete and Alex are my guys. They have cleaned this place from top to bottom and have done a great job considering the soot damage they had to work with. They are very detail oriented and also want to make sure I am satisfied with their work. They are very respectful young men and they are very respectful of my belongings. Felicia called me everyday to keep me updated on what was going on with my situation. She also called everyday to tell me the guys were loading up the truck and would be on their way shortly. She is a sweetheart. So kind and caring. I also want to give many thanks to Michael for getting the ball rolling on this job. Can’t thank you enough Michael. If you ever need restoration done to your house or business because of flooding, or fire or anything of that kind, please call SERVPRO. These people literally go above and beyond to make sure the job is done right and to make sure you are happy. Every single person I dealt with was amazing. They are so kind, and really do care about you. Thank you so much SERVPRO. I will forever be grateful to you. You people are awesome in every way!"

Peter, Shane, Alex, were better than I expected. And I expected high quality service. I would recommend them and this Company at any time. You won’t be disappointed. They were cheerful, professional and very neat.