SERVPRO of SE Monroe CountyHome
Smoke Damage & Fire Damage Restoration near E. Rochester, NY
Smoke Damage & Fire Damage Restoration near E. Rochester, NY

SERVPRO of SE Monroe County

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SERVPRO of SE Monroe County

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (585) 641-0040

Fire Damage Restoration

24/7 Emergency Fire Service
  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7.

SERVPRO of SE Monroe County

Our Google Reviews
4.8
(118 reviews)
Leave us a review
(585) 641-0040

Service Areas

East Rochester, NY | Penfield, NY | Fairport, NY

Your Local Fire Restoration Company

Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.

Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.

  • Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.

  • Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.

Quick Links:

Water Extraction and CleanupSmoke Odor Removal ServiceBoard-up and Roof TarpingConstruction ServicesCommercial Services

Services We Provide

Additional Services

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services
Learn About Commercial Services

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry
Need Construction Services?

What our
customers are saying

“All work was done very professionally and the young people who performed the work were very friendly and polite. The workers were Rachel, Anthony, Matt, Zeke, and Angel. We thoroughly enjoyed them. The work we had done was due to a fire in our oven that resulted in smoke damage. All floors, ceilings, walls, rugs and carpeting, kitchen cupboards, dishes, utensils, lamps were thoroughly and carefully cleaned. They explained everything with clarity and asked for permission when needed. We highly recommend this service when needed.”

Barbara K.
Webster

"Very professional/friendly!  Very satisfied, no complaints.  Glad to do business with your company and team - Great!"

Sharon C.
Rochester

The settlement and cleaning were settled quickly and efficiently. The crew and staff at SERVPRO were outstanding.

Terry S.
East Rochester

Bryan and his team are the best in the business! Thank you!

Michael
Victor

"Dan - Thank you for cleaning my home with understanding and kindness.  I sincerely appreciate your thoroughness.  Best wishes as you continue with SERVPRO."

Carolyn P.
Fairport

"I cannot say enough GOOD things about SERVPRO. I had a kitchen fire that left my house covered in soot. It was a mess. My dog was even covered in soot as I was not home at the time of the fire. Jon B. called me as soon as my insurance claim was put in, literally and hour later. He was very professional, kind, courteous, and fair. He has showed up everyday that his crew has been here working to make sure I was happy with the cleaning, and to make sure the guys were doing their job. He is amazing to work with. I had Zeke and Cas come over and take my laundry, get the area rugs, and take out the damaged appliances. They were also very professional and kind. Pete and Alex are my guys. They have cleaned this place from top to bottom and have done a great job considering the soot damage they had to work with. They are very detail oriented and also want to make sure I am satisfied with their work. They are very respectful young men and they are very respectful of my belongings. Felicia called me everyday to keep me updated on what was going on with my situation. She also called everyday to tell me the guys were loading up the truck and would be on their way shortly. She is a sweetheart. So kind and caring. I also want to give many thanks to Michael for getting the ball rolling on this job. Can’t thank you enough Michael. If you ever need restoration done to your house or business because of flooding, or fire or anything of that kind, please call SERVPRO. These people literally go above and beyond to make sure the job is done right and to make sure you are happy. Every single person I dealt with was amazing. They are so kind, and really do care about you. Thank you so much SERVPRO. I will forever be grateful to you. You people are awesome in every way!"

Lisa U.
East Rochester

"We recently had a dryer fire in our basement that filled the house with smoke. SERVPRO came out the same day I contacted them and made recommendations on how to eliminate the electrical fire/melting plastic odor from the house. They installed fans in the basement and 1st floor to help with the odor and Luke and Zack spent a day cleaning the smoke soot from our entire basement including floor joist and all hard surfaces. The basement is spotless!! it has not been this clean since the house was built in 1965. They did an amazing job and our house is odor free. Great company and very competent and courteous employees. Highly recommended!"

Keith N.
Webster

Superb service - prompt, excellent.  Better than any service I have ever used before! Reuben was incredible - above + beyond. Your whole team was wonderful. Our families, volunteers and staff thank you!

Cheryl N.
Rochester

Thank you seems like a very small word to express our gratitude for all the support and excellent service you gave for a very challenging project. Thank you for all you have done!

Leighann K.
Rochester

“All work was done very professionally and the young people who performed the work were very friendly and polite. The workers were Rachel, Anthony, Matt, Zeke, and Angel. We thoroughly enjoyed them. The work we had done was due to a fire in our oven that resulted in smoke damage. All floors, ceilings, walls, rugs and carpeting, kitchen cupboards, dishes, utensils, lamps were thoroughly and carefully cleaned. They explained everything with clarity and asked for permission when needed. We highly recommend this service when needed.”

Barbara K.
Webster

"Very professional/friendly!  Very satisfied, no complaints.  Glad to do business with your company and team - Great!"

Sharon C.
Rochester

The settlement and cleaning were settled quickly and efficiently. The crew and staff at SERVPRO were outstanding.

Terry S.
East Rochester

Bryan and his team are the best in the business! Thank you!

Michael
Victor

"Dan - Thank you for cleaning my home with understanding and kindness.  I sincerely appreciate your thoroughness.  Best wishes as you continue with SERVPRO."

Carolyn P.
Fairport

"I cannot say enough GOOD things about SERVPRO. I had a kitchen fire that left my house covered in soot. It was a mess. My dog was even covered in soot as I was not home at the time of the fire. Jon B. called me as soon as my insurance claim was put in, literally and hour later. He was very professional, kind, courteous, and fair. He has showed up everyday that his crew has been here working to make sure I was happy with the cleaning, and to make sure the guys were doing their job. He is amazing to work with. I had Zeke and Cas come over and take my laundry, get the area rugs, and take out the damaged appliances. They were also very professional and kind. Pete and Alex are my guys. They have cleaned this place from top to bottom and have done a great job considering the soot damage they had to work with. They are very detail oriented and also want to make sure I am satisfied with their work. They are very respectful young men and they are very respectful of my belongings. Felicia called me everyday to keep me updated on what was going on with my situation. She also called everyday to tell me the guys were loading up the truck and would be on their way shortly. She is a sweetheart. So kind and caring. I also want to give many thanks to Michael for getting the ball rolling on this job. Can’t thank you enough Michael. If you ever need restoration done to your house or business because of flooding, or fire or anything of that kind, please call SERVPRO. These people literally go above and beyond to make sure the job is done right and to make sure you are happy. Every single person I dealt with was amazing. They are so kind, and really do care about you. Thank you so much SERVPRO. I will forever be grateful to you. You people are awesome in every way!"

Lisa U.
East Rochester

"We recently had a dryer fire in our basement that filled the house with smoke. SERVPRO came out the same day I contacted them and made recommendations on how to eliminate the electrical fire/melting plastic odor from the house. They installed fans in the basement and 1st floor to help with the odor and Luke and Zack spent a day cleaning the smoke soot from our entire basement including floor joist and all hard surfaces. The basement is spotless!! it has not been this clean since the house was built in 1965. They did an amazing job and our house is odor free. Great company and very competent and courteous employees. Highly recommended!"

Keith N.
Webster

Superb service - prompt, excellent.  Better than any service I have ever used before! Reuben was incredible - above + beyond. Your whole team was wonderful. Our families, volunteers and staff thank you!

Cheryl N.
Rochester

Thank you seems like a very small word to express our gratitude for all the support and excellent service you gave for a very challenging project. Thank you for all you have done!

Leighann K.
Rochester

About Us

SERVPRO of SE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of SE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of SE Monroe County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of SE Monroe County.

If you would like to schedule service for your home or business, please call today!

Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

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Douglas Glassman

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.