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Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
We had a fire in our kitchen, and SERVPRO of Henderson/Boulder City was called out to do the work by my insurance company. I was very pleased that they were able to be on site the very same day. The crew was on time each day and were prepared and were so professional. They truly made the fire and smoke damage "Like it never even happened."
This was a nightmare to begin with having never suffered a water loss before in my home. I had no idea what to do, where to turn, etc. Jason, my Adjuster at the Hartford recommend that I call SERVPRO of Henderson/Boulder City to assist me with my loss. Boy was I ever glad I did. They came out and within 3-4 hours, had my place cleared out, and drying equipment was placed to begin the drying process. Over the course of the job, I was kept well informed and briefed daily on what what going on. Any questions I had were answered in a professional manner. I have never dealt with a company that showed more empathy, compassion and true care during what could be a most devastating ordeal. But SERVPRO, made me at ease and did a outstanding job getting my place back to what it was. I cannot thank their crew in the field, and in the office for making what could have been a horrible experience, into a absolute pleasant one, where I felt respected and secure during the whole restoration process. Thank you!
Patricia Salesky
This is a letter to Jeff, one of our best technicians.
Jeff,
It is your personal service and following through with more than what is
expected is what makes your company stands out.
The office staff was always polite and knowledgeable about our job whenever I called. Our job was much more involved than was first thought, but you honored your bid. We appreciate that and plan to used your services in the future.
WOW Incredible service. So fast and so friendly!
I am blown away that SERVPRO of Henderson/Boulder City could work so efficiently, quickly & honestly, and also without supervision on my part. I am 2,000 miles away in another state, and yet completely at ease with SERVPRO's handling of my disaster and their access to my condo. The communication was incredible!
Teresa Rowland, John Jenkins & John MacDonald, all deserve commendations for their absolute caring attitudes towards me during this event. I am so GLAD I called SERVPRO of Henderson/Boulder City, REALLY!
I really thought all was a loss when my wife called saying we had a fire in the kitchen. We were just beside ourselves until our Farmer's Insurance adjuster handed us SERVPRO of Henderson/Boulder City phone number. Within 15 minutes of hanging up with our Insurance Adjuster, Melisa from your offices called. What a pleasure dealing with her, during a most difficult time. She made it easy and smooth to get the crews out to us, and when they arrived, they were more than prepared to handle any situation. So impressed and will definitely tell all about this company and their excellent service! Thank you for making a stressful situation go smooth and for keeping us updated on everything that you were doing. You guys set the standard for customer service and quality control excellence for sure.
Just wanted to express my sincerest thanks to John and crew for their level of professionalism. They were on time, clean and answered all my questions regarding SERVPRO cleaning methods. The level of service brought by them made me feel incredibly comfortable with what they were doing in my home. I would highly recommend their services.
SERVPRO of Henderson/Boulder City is my #1 choice for my clean up and restoration needs. They’re so knowledgeable and honest. The team is hardworking, efficient and ready to help you get back to normal. They offer many services to help minimize any emergency damage loss to make it "Like it never even happened."
We had a fire in our kitchen, and SERVPRO of Henderson/Boulder City was called out to do the work by my insurance company. I was very pleased that they were able to be on site the very same day. The crew was on time each day and were prepared and were so professional. They truly made the fire and smoke damage "Like it never even happened."
This was a nightmare to begin with having never suffered a water loss before in my home. I had no idea what to do, where to turn, etc. Jason, my Adjuster at the Hartford recommend that I call SERVPRO of Henderson/Boulder City to assist me with my loss. Boy was I ever glad I did. They came out and within 3-4 hours, had my place cleared out, and drying equipment was placed to begin the drying process. Over the course of the job, I was kept well informed and briefed daily on what what going on. Any questions I had were answered in a professional manner. I have never dealt with a company that showed more empathy, compassion and true care during what could be a most devastating ordeal. But SERVPRO, made me at ease and did a outstanding job getting my place back to what it was. I cannot thank their crew in the field, and in the office for making what could have been a horrible experience, into a absolute pleasant one, where I felt respected and secure during the whole restoration process. Thank you!
Patricia Salesky
This is a letter to Jeff, one of our best technicians.
Jeff,
It is your personal service and following through with more than what is
expected is what makes your company stands out.
The office staff was always polite and knowledgeable about our job whenever I called. Our job was much more involved than was first thought, but you honored your bid. We appreciate that and plan to used your services in the future.
WOW Incredible service. So fast and so friendly!
I am blown away that SERVPRO of Henderson/Boulder City could work so efficiently, quickly & honestly, and also without supervision on my part. I am 2,000 miles away in another state, and yet completely at ease with SERVPRO's handling of my disaster and their access to my condo. The communication was incredible!
Teresa Rowland, John Jenkins & John MacDonald, all deserve commendations for their absolute caring attitudes towards me during this event. I am so GLAD I called SERVPRO of Henderson/Boulder City, REALLY!
I really thought all was a loss when my wife called saying we had a fire in the kitchen. We were just beside ourselves until our Farmer's Insurance adjuster handed us SERVPRO of Henderson/Boulder City phone number. Within 15 minutes of hanging up with our Insurance Adjuster, Melisa from your offices called. What a pleasure dealing with her, during a most difficult time. She made it easy and smooth to get the crews out to us, and when they arrived, they were more than prepared to handle any situation. So impressed and will definitely tell all about this company and their excellent service! Thank you for making a stressful situation go smooth and for keeping us updated on everything that you were doing. You guys set the standard for customer service and quality control excellence for sure.
Just wanted to express my sincerest thanks to John and crew for their level of professionalism. They were on time, clean and answered all my questions regarding SERVPRO cleaning methods. The level of service brought by them made me feel incredibly comfortable with what they were doing in my home. I would highly recommend their services.
SERVPRO of Henderson/Boulder City is my #1 choice for my clean up and restoration needs. They’re so knowledgeable and honest. The team is hardworking, efficient and ready to help you get back to normal. They offer many services to help minimize any emergency damage loss to make it "Like it never even happened."