Thorofare Cleanup and Restoration

We appreciate your prompt and courteous service.

So the other day I had a flood in my house which was pretty devastating for me. I had no clue who to call and the steps to clean up the water. My neighbor came over with a shopvac and started to help me suck the water out but we soon realized it was too much for us to handle. My neighbor recommended me to call SERVPRO because he has used the company previously at his house when his basement flooded! The next morning I had a crew at my house helping me through the process. Joe and his crew were very professional and helpful. I felt comfortable with the crew at my house, and was very confident that they knew what to do. I'm grateful that my neighbor recommended me to SERVPRO. Because of their quick response and attentiveness to my needs I will highly recommend them to all of my friends and family. 10/10 excellent service!

Tom was outstanding!

My insurance adjuster referred me to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my house so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in their home.

Recently my entire basement flooded and I had major water damage to my carpeting, tile, paneling, drywall, furniture and personal belongings. SERVPRO of Washington came immediately and began extracting water. The owner accompanied the crew and they quickly put together a plan. They were very professional, knowledgeable and courteous. The crew was like a well-oiled machine and treated my basement as if it was their own home. After the water was extracted they set up numerous fans and dehumidifiers to begin the drying out process. Meanwhile, the Production manager spent time with me explaining the entire process and what would happen over the next several days. Then he was on the phone arranging other services I would need (i.e. my furnace had water in it so I had no heat). Before long he had everything coordinated with the various contractors, as well as my insurance adjuster. The damage was devastating, but SERVPRO had everything under control immediately. I highly recommend them and am extremely pleased with their professionalism and their customer oriented service!

Bad winds and Storm damage affected our property. Our Windows were damaged,  Shingles and Roof decking were damaged, Rain water poured into our property.

I contacted SERVPRO of Woodbury/Deptford and they provided Emergency services, along with Clean up, and Restoration build back services.

They dealt directly with my insurance company.  They really did make it like it never even happened.

We appreciate your prompt and courteous service.

So the other day I had a flood in my house which was pretty devastating for me. I had no clue who to call and the steps to clean up the water. My neighbor came over with a shopvac and started to help me suck the water out but we soon realized it was too much for us to handle. My neighbor recommended me to call SERVPRO because he has used the company previously at his house when his basement flooded! The next morning I had a crew at my house helping me through the process. Joe and his crew were very professional and helpful. I felt comfortable with the crew at my house, and was very confident that they knew what to do. I'm grateful that my neighbor recommended me to SERVPRO. Because of their quick response and attentiveness to my needs I will highly recommend them to all of my friends and family. 10/10 excellent service!

Tom was outstanding!

My insurance adjuster referred me to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my house so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in their home.

Recently my entire basement flooded and I had major water damage to my carpeting, tile, paneling, drywall, furniture and personal belongings. SERVPRO of Washington came immediately and began extracting water. The owner accompanied the crew and they quickly put together a plan. They were very professional, knowledgeable and courteous. The crew was like a well-oiled machine and treated my basement as if it was their own home. After the water was extracted they set up numerous fans and dehumidifiers to begin the drying out process. Meanwhile, the Production manager spent time with me explaining the entire process and what would happen over the next several days. Then he was on the phone arranging other services I would need (i.e. my furnace had water in it so I had no heat). Before long he had everything coordinated with the various contractors, as well as my insurance adjuster. The damage was devastating, but SERVPRO had everything under control immediately. I highly recommend them and am extremely pleased with their professionalism and their customer oriented service!