Water Damage
Fire Damage
Mold
Storm/Disaster
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Iredell County
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Iredell County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Our technician was extremely courteous and very thorough.
Very Satisfied.
SERVPRO of Iredell County has done excellent work in restoring my home after a water leak. Craftsmanship of the repairs has been top-notch. Very satisfied with the quality of the repairs.
Very pleased with service and staff.
Amazing staff! I would recommend them on their attitude and personality alone!
I was thoroughly impressed with the service and courtesy extended by the SERVPRO professional who gave us service.
The two techs that came out to extract water for us were very knowledgeable, very friendly, and got the job done right in a manner that saved us both time and money. They make a great team and should be commended on a job well done. Because of their professionalism, myself and all the properties with this company, if needed, will call SERVPRO of Iredell County
Technicians were phenomenal.
The technicians were courteous, personable, professional and were a pleasure to have in our house.
Our technician was extremely courteous and very thorough.
Very Satisfied.
SERVPRO of Iredell County has done excellent work in restoring my home after a water leak. Craftsmanship of the repairs has been top-notch. Very satisfied with the quality of the repairs.
Very pleased with service and staff.
Amazing staff! I would recommend them on their attitude and personality alone!
I was thoroughly impressed with the service and courtesy extended by the SERVPRO professional who gave us service.
The two techs that came out to extract water for us were very knowledgeable, very friendly, and got the job done right in a manner that saved us both time and money. They make a great team and should be commended on a job well done. Because of their professionalism, myself and all the properties with this company, if needed, will call SERVPRO of Iredell County
Technicians were phenomenal.
The technicians were courteous, personable, professional and were a pleasure to have in our house.
About Us
Our Story
Hi, we’re Kim and Randy Williams, the new owners of SERVPRO of Iredell County!
Although we took ownership of the franchise in late 2019, we’ve operated SERVPRO franchises in neighboring counties for more than a decade. In 2009, we purchased our first SERVPRO location in Lenoir, NC. We started with only 3 employees, and it was a while before we had our first customer. But we accepted every job and treated our customers with empathy and respect.
In 2011, we were able to buy SERVPRO of Burke County, and in 2015, we purchased the two franchises in Catawba County. By 2019, when we celebrated our 10th anniversary, we had more than 60 employees serving Alexander, Burke, Caldwell, and Catawba Counties, and we have continued to grow our team.
Even though we’ve occasionally served in Iredell County in the past, we’re excited to officially expand into Statesville, Mooresville, and the surrounding areas. We bring our experiences, great customer service, and a commitment to be involved in the community.
Our employees are available 24/7/365 to meet the disaster restoration needs of Iredell County. We are here to help and make any size disaster “Like it never even happened.”
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. We believe this focus has largely led to our success and will continue to do so for years to come.
In addition to a rigorous hiring process, we put a lot of emphasis on training—both individually and as a team. We are a Clean Trust Certified Firm through the Institute of Inspection Cleaning and Restoration Certification (IICRC), and we require all of our crew chiefs and above to be certified technicians!
All of our employees are uniformed, energetic, and ready to respond to emergencies. Because we own four additional franchises and are part of a nationwide system of qualified franchises, no damage is too large or too small for our team of SERVPRO heroes!
Our Services
We offer a wide range of services to home and business owners in Iredell County. Our local services include, but are not limited to: fire and smoke damage cleanup, water damage restoration, mold remediation, biohazard cleanup, HVAC cleaning, and much more.
We are certified as a large loss restoration team (LLRT) through SERVPRO corporate, which certifies our ability to handle large-scale disasters. For example, in the last few years, we have performed emergency cleanup and restoration services for Lees-McRae College in Banner Elk, Valley Hills Mall, South Park Mall in Charlotte, Hildebran Town Hall, and Bernhardt Furniture in Lenoir.
We have also deployed teams to clean up after natural disasters such as Superstorm Sandy, the floods of Chicago, and the devastation of our east coast by Hurricane Florence.
We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.
Our State-of-the-Art Equipment
Our top-tier team comes to each job equipped with state-of-the-art equipment. We have hundreds of units of equipment, and we are constantly expanding our inventory.
We operate an on-site textile cleaning facility, which has commercial washers, dryers, and an Esporta cleaning system (capable of restoring over 85% of items previously considered non-restorable).
We also have a warehouse for recovering items damaged by fire and smoke. This warehouse homes ultrasonic equipment, an ozone room, and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed unsalvageable!
Community Involvement
We believe it’s important to serve our community beyond our cleanup and restoration services; we encourage our employees to become involved in community activities and groups. We are active participants in community events such as the NC Fire and Safety Bowl competition, local festivals, and parades. We also support and participate in local causes that benefit schools, first responders, and charitable community organizations.
We also strive to educate our clients and customers through continuing education classes offered quarterly at no cost, as well as periodic “lunch and learns” to highlight our services.
Accreditations
We make sure that we provide the best results for our customers, so we obtained the following qualifications:
- Lead Renovation Certified Firm
- Clean Trust Certified Firm (IICRC)
- NADCA member with ASCS on staff
- NC licensed general contractors with unlimited license
- Accredited by Better Business Bureau with no complaints on file to date
- Large Loss Restoration Team (through SERVPRO corporate)
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