This letter is to thank you and your attentive staff for the outstanding work they did in resolving the water damage and restoring this property. From the very first day, your staff responded promptly to the mitigation needs and followed up with the services of a contractor for restoration. If this style of work is indicative of your standard of work, I would highly recommended your organization to others needing your services for cleanup and restoration.

You and your guys are just awesome! My house looks far better than it did when you began; I am impressed with the work and how quickly it was done! Eric and his crew went well above and beyond their duties! I will give you all a referral any time you need it, and if anyone needs your help I'm sending him or her straight to you!

The SERVPRO people did a fantastic job repairing the flooring that was severely damaged by the water leakage from the refrigerator back in the fall of 2018. They took care of everything from A to Z. The people were friendly, knowledgeable and caring to work with. I’d strongly recommend that you have SERVPRO to work with you in the event anything serious should happen in your house, and those people would guide you step-by-step direction of taking care of your home. Not only that, but they’d also take care of you as well.

Today we had two gentlemen come to our home to inspect a mysterious leak. The two men that came were David and Richard, and they were awesome. My mother and I both commented that we have never been treated so lovely by any repair person. I will recommend both SERVPRO and these gentlemen to anyone in need, and thank you all. The leak ended up being something besides a pipe or things they are used to seeing. Yet these men stayed until they found the source of the problem. They truly cared, and again I am thankful beyond words to know people like this still exist in the world. God bless and thank you for the thorough customer service and honest help.

I was very impressed with SERVPRO's professionalism and swiftness. I highly recommend them to anyone who has water damage.

Cannot say enough about the level of professionalism and service I received from SERVPRO of Catawba County. We had a water leak from our ice maker. Every step of their service from restoration to repair to clean up was fantastic. We had sub floor repairs, hardwood floor repair/ refinishing, dry wall, paint and more. Their cleaning crew was amazing and my house has never been so clean! All the contractors they supplied were excellent. They even worked out payment details with our insurance company. The attention to detail at every step was amazing. SERVPRO scheduled everything with special attention to making it work with my schedule. The teamwork they provided was outstanding in everyway. They made a very painful/difficult situation, painless. If I could give them 10 stars, I would. Thanks to all at SERVPRO of Catawba County for your care, attention and service.

I am very pleased with the work they have done to my home. It was a mess from a water damage issue but SERVPRO of Catawba County East did an excellent job of cleanup and repairs to my home. Like they say, "Like it never even happened."

SERVPRO did a phenomenal job! Randy Williams and his staff were very professional in handling the clean up as well as the restoration of our kitchen. The Cleaning and Construction Staff are to be commended on the outstanding job they did. SERVPRO personnel always followed through in keeping us well informed and were on time in their delivery of each promise. Our family could not be more pleased with the results.

My husband and I recently had a water leak in our kitchen area. SERVPRO was eager to help and was out here the next day! I have nothing but good things to say about the crew that came to our house (Victor and Lauren.) They were super helpful and did not hesitate to answer any of our questions. 10 out of 10 in all areas of their work! Would recommend to anyone!

This letter is to thank you and your attentive staff for the outstanding work they did in resolving the water damage and restoring this property. From the very first day, your staff responded promptly to the mitigation needs and followed up with the services of a contractor for restoration. If this style of work is indicative of your standard of work, I would highly recommended your organization to others needing your services for cleanup and restoration.

You and your guys are just awesome! My house looks far better than it did when you began; I am impressed with the work and how quickly it was done! Eric and his crew went well above and beyond their duties! I will give you all a referral any time you need it, and if anyone needs your help I'm sending him or her straight to you!