My toilet broke on my 3rd floor bathroom and leaked all the way to the basement. I had called another company to deal with the clean up and everything seemed to be ok. A few months later I started seeing black mold. I ended up getting SERVPRO to come out and clean up the mold that was most likely from the leak on my bathroom a few months back. Next time I call SERVPRO first. 

When dealing with a recent flood in my basement I had called SERVPRO of South Springfield/Agawam for help. They went out of their way to explain the process and why it should be done in that way. They are very knowledgeable in their field and really do care about their customers. 

Our septic tank overflowed into our home. We looked for a company to take care of the cleanup not aware that the company we called did not know what they were doing. We ended up calling SERVPRO as was recommended to us by plumber. They really know their business. The mess was cleaned up quickly and the service was impressionable. They even took the time to explain to me why they needed to use certain cleaning materials. If you ever have a septic issue you should call them. 

I had mold in my home and called a company that I thought knew what they were doing. A few months later I smelled a musty smell. I had my home tested and low and behold I had mold in my home in the same place where the previous company had cleaned the mold up. 

I called SERVPRO since I noticed on their website that they are certified. Glad I did, the mold is gone!

Thanks SERVPRO

Being a local plumber people are always asking me who to call when they have either a broken pipe or a sewage backup, to clean up the mess. I always refer them to SERVPRO of South Springfield/Agawam. They are the most knowledgeable in their field. 

SERVPRO of South Springfield/Agawam's workers are great. They cleaned the mold in my home and now I can live comfortably and at ease that I am mold free!

SERVPRO of South Springfield/Agawam is very tech savvy. All those gadgets and gizmos they use to make sure my home was dry. I felt very confident in their work. They were on the ball about what to do, and communicated well with me. I greatly appreciated their help.

I cannot even begin to think of where to start. SERVPRO went above and beyond my expectations. If I had to rate your services, I could rate you well above 10+ stars. I can't express how excellent and satisfied I am with your company. Anytime someone talks about water damage or mold or problems with their home, I tell them "You HAVE to call SERVPRO!". Every time I see your workers I get excited that they remember me and are so friendly. They don't hesitate to come say hello and are always asking about the progress of my home. It makes me feel so wonderful to know that SERVPRO of South Springfield/Agawam cares so much about my well bein, far beyond their job. I can't express how excellent you were. Thank you so much for all you have done!

I had mold in my basement, and it was making my kids and I sick. I had SERVPRO of South Springfield/Agawam come out and give me an estimate. I was very surprised that the removal of mold could be so expensive. When I brought this up to them, they immediately put me at ease. They handled dealing with my insurance, and were out to start the job the very next day. They took the time to go over everything they were doing, explained the process, and answered any questions I had. They worked quickly and did an amazing job!!!! The office staff was always available to speak to me, and the guys in my home were very professional, cleaned up after themselves, and dealt with my children/dogs on a several occasions. They were patient and understanding of the fact that it was extremely difficult for me and my family, and did everything they could to minimize the time we were out of our home. I would definitely recommend them to anyone who is in need of water, fire, or mold remediation!!!!!! Thank you so much Matt, Jamie, Tashawn,Olga, and the rest of the crew!!!!!

My toilet broke on my 3rd floor bathroom and leaked all the way to the basement. I had called another company to deal with the clean up and everything seemed to be ok. A few months later I started seeing black mold. I ended up getting SERVPRO to come out and clean up the mold that was most likely from the leak on my bathroom a few months back. Next time I call SERVPRO first. 

When dealing with a recent flood in my basement I had called SERVPRO of South Springfield/Agawam for help. They went out of their way to explain the process and why it should be done in that way. They are very knowledgeable in their field and really do care about their customers.