About Us
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SERVPRO of South Springfield, Agawam, Longmeadow
About Us
Since opening our doors in 2016, SERVPRO of South Springfield, Agawam, Longmeadow, Westfield, and Southwick has proudly served the Western Massachusetts community with trusted, high-quality restoration and cleaning services. As a locally owned and operated franchise backed by the national SERVPRO network, we bring the perfect combination of local care and industry-leading expertise to every project we handle.
When fire, water, or mold damage disrupts your home or business, our team understands that time is critical. That’s why we provide 24-hour emergency service, 365 days a year, ensuring that help is always just a phone call away. Our highly trained technicians respond quickly with advanced equipment, specialized cleaning products, and years of hands-on experience to restore your property and peace of mind.
Our franchise was founded on a commitment to professionalism, compassion, and exceptional service. Each member of our team is IICRC-certified and receives ongoing training in the latest restoration techniques, safety standards, and customer service practices. Our goal is to make the mitigation process as smooth and stress-free as possible for homeowners, business owners, and insurance partners alike.
At SERVPRO of South Springfield, Agawam, Longmeadow, Westfield, and Southwick, we specialize in:
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Water Damage Restoration – Extraction, drying, and dehumidification following floods, leaks, and plumbing failures.
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Fire and Smoke Damage Restoration – Soot removal, odor control, and full structural cleaning after fire events.
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Mold Remediation – Safe containment and removal of mold growth using industry-approved methods.
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Storm and Disaster Response – Rapid mobilization for large-scale property damage from severe weather.
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Cleaning and Disinfection Services – Residential and commercial cleaning, including biohazard and post-construction cleanup.
What truly differentiates our franchise is our dedication to customer satisfaction and community trust. We take the time to communicate clearly, work directly with insurance carriers, and treat every property as if it were our own. Our reputation has been built on consistent results, integrity, and the confidence that we’ll make it “Like it never even happened.”
With nearly a decade of proven service, SERVPRO of South Springfield, Agawam, Longmeadow, Westfield, and Southwick continues to grow through our unwavering commitment to quality, reliability, and compassion. Whether it’s a small residential cleanup or a large commercial loss, our experienced team stands ready to respond—day or night—with the resources, skill, and care our customers deserve.
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 10-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
Licenses
Payment Info
The following cards are accepted:Awards
- Directors Silver Award SERVPRO Industries
- Presidents Silver Award SERVPRO Industries
- Directors Gold award SERVPRO Industries
Affiliations
- Greater Springfield Chamber of Commerce
- BBB
- Agawam Police Association
- Pioneer Valley BNI
- Springfield Policemen Ball
- New England Claims Executives Association
What our
customers are saying
Our septic tank overflowed into our home. We looked for a company to take care of the cleanup not aware that the company we called did not know what they were doing. We ended up calling SERVPRO as was recommended to us by plumber. They really know their business. The mess was cleaned up quickly and the service was impressionable. They even took the time to explain to me why they needed to use certain cleaning materials. If you ever have a septic issue you should call them.
When dealing with a recent flood in my basement I had called SERVPRO of South Springfield/Agawam for help. They went out of their way to explain the process and why it should be done in that way. They are very knowledgeable in their field and really do care about their customers.
They came in like gang busters and rid my parents' bathroom of mold. They did a great job. Highly recommend!
Fire star service!
SERVPRO was a godsent, they came out and worked with the insurance company directly to take care of the restoring our home after a fire. We had no idea what to do, but they walked us through every step. They are extremely knowledgeable in this field and I let everyone know how they helped me and my family through this crisis.
Thank you SERVPRO
My toilet broke on my 3rd floor bathroom and leaked all the way to the basement. I had called another company to deal with the clean up and everything seemed to be ok. A few months later I started seeing black mold. I ended up getting SERVPRO to come out and clean up the mold that was most likely from the leak on my bathroom a few months back. Next time I call SERVPRO first.
Being a local plumber people are always asking me who to call when they have either a broken pipe or a sewage backup, to clean up the mess. I always refer them to SERVPRO of South Springfield/Agawam. They are the most knowledgeable in their field.
I had mold in my home and called a company that I thought knew what they were doing. A few months later I smelled a musty smell. I had my home tested and low and behold I had mold in my home in the same place where the previous company had cleaned the mold up.
I called SERVPRO since I noticed on their website that they are certified. Glad I did, the mold is gone!
Thanks SERVPRO
I have used other companies in the past for mold, and when I had yet another issue of mold in my home I decided to call SERVPRO of South Springfield/Agawam to deal with it this time. They were professional and knowledgeable in this field.
The guys that came to my home to work on the issue knew exactly what they were doing and were very thorough. They even took out time to answer any and all questions I had on the subject. Keep up the good work guys.
Our septic tank overflowed into our home. We looked for a company to take care of the cleanup not aware that the company we called did not know what they were doing. We ended up calling SERVPRO as was recommended to us by plumber. They really know their business. The mess was cleaned up quickly and the service was impressionable. They even took the time to explain to me why they needed to use certain cleaning materials. If you ever have a septic issue you should call them.
When dealing with a recent flood in my basement I had called SERVPRO of South Springfield/Agawam for help. They went out of their way to explain the process and why it should be done in that way. They are very knowledgeable in their field and really do care about their customers.
They came in like gang busters and rid my parents' bathroom of mold. They did a great job. Highly recommend!
Fire star service!
SERVPRO was a godsent, they came out and worked with the insurance company directly to take care of the restoring our home after a fire. We had no idea what to do, but they walked us through every step. They are extremely knowledgeable in this field and I let everyone know how they helped me and my family through this crisis.
Thank you SERVPRO
My toilet broke on my 3rd floor bathroom and leaked all the way to the basement. I had called another company to deal with the clean up and everything seemed to be ok. A few months later I started seeing black mold. I ended up getting SERVPRO to come out and clean up the mold that was most likely from the leak on my bathroom a few months back. Next time I call SERVPRO first.
Being a local plumber people are always asking me who to call when they have either a broken pipe or a sewage backup, to clean up the mess. I always refer them to SERVPRO of South Springfield/Agawam. They are the most knowledgeable in their field.
I had mold in my home and called a company that I thought knew what they were doing. A few months later I smelled a musty smell. I had my home tested and low and behold I had mold in my home in the same place where the previous company had cleaned the mold up.
I called SERVPRO since I noticed on their website that they are certified. Glad I did, the mold is gone!
Thanks SERVPRO
I have used other companies in the past for mold, and when I had yet another issue of mold in my home I decided to call SERVPRO of South Springfield/Agawam to deal with it this time. They were professional and knowledgeable in this field.
The guys that came to my home to work on the issue knew exactly what they were doing and were very thorough. They even took out time to answer any and all questions I had on the subject. Keep up the good work guys.