About Us
Here to Help® 24/7.
SERVPRO of Greater Covington and Mandeville
About Us
Our History
Stuart Andrus first opened SERVPRO® of Greater Covington and Mandeville in 2009 with the help of his nephew, one green van, and a few pieces of equipment. Since then, our team has grown to be the largest full-time restoration crew on the Northshore operating from a 15,000 sq. ft. climate-controlled building with hundreds of pieces of professional restoration equipment. We have now helped thousands of homeowners and business owners throughout St. Tammany Parish and the entire Greater New Orleans region.
Our Commitment to Our Community
St. Tammany Parish is a special place to live and work. We are happy to be the #1 trusted restoration provider for our community and we strive to give back as much as possible. We frequently sponsor local charity events, host blood drives at our office, and teach continuing education classes for insurance professionals. For our local business community, we offer no-charge disaster planning services to teach their teams how to properly respond during an emergency.
SERVPRO® of Greater Covington and Mandeville is a proud member of the St. Tammany Chamber of Commerce, Northshore Home Builders Association, Northshore Claims Association, Covington Business Association, and New Orleans Claims Association.
Full-Service Restoration Provider
With the assistance of our rebuild partner, Complete Restoration Services, we manage your project smoothly from start to finish. After our mitigation team has completed the water or fire damage restoration process, our reconstruction project managers will work with you to rebuild your home or business. By efficiently working together, our restoration and rebuild teams are truly the best at making any size disaster "Like it never even happened."
Exceptional Customer Service
Our leadership team has over 50 combined years of experience in the restoration industry. We understand the stress and worry you may feel. Navigating the claims process can often be an overwhelming experience. SERVPRO® of Greater Covington and Mandeville is here to help you each step of the way. We are happy to answer all of your questions and thoroughly explain our process.
Read our 70 + glowing customer reviews here.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- EPA Lead Safe Certified Firm
Licenses
- General Contractor License: 555012
- Mold Remediation: 250446
Awards
- Edge of the Lake's Readers' Choice Award for Best Emergency Restoration Service Provider
- Edge of the Lake's Readers' Choice Award for Best Emergency Restoration Service Provider
- Sophisticated Woman's Magazine Northshore's Best Award for Emergency Restoration
- Edge of the Lake's Readers' Choice Award for Best Emergency Restoration Service Provider
- Sophisticated Woman's Magazine Northshore's Best Award for Emergency Restoration
Affiliations
- New Orleans Claims Association
- Better Business Bureau
- St. Tammany Chamber of Commerce
- Louisiana Society for Healthcare Facilities Management
- Professional Insurance Agents South Louisiana Chapter
- Covington Business Association
- Northshore Home Builders Association
- Northshore Claims Association
What our
customers are saying
Very polite and knowledgeable. Took the time to clean well. Explained everything thoroughly.
The team members of SERVPRO of Greater Covington and Mandeville made a stressful situation much less nerve-wracking with their professionalism, efficiency, knowledge, and humor. Definitely would recommend this company to others!
Everyone was very professional and worked hard on the job.
Harley, Cicerona, and Stuart were amazing. I couldn’t have asked for a better team to come out and help us in a time when we felt lost. I am truly grateful for these 2 wonderful women! They were so honest and really cared about our family! So compassionate about what we were going through. AWESOME company! AWESOME people!
Great customer service and very friendly!
Everyone was great. Wonderful job!
They arrived on time, were courteous, knowledgeable and helpful. They showed up when they said they would, and called to let me know they were in the area. Jason was great with my grandbaby and dog - which was really sweet and made the process less stressful. Thank you.
Staff was professional, courteous, and timely.
We had a water leak from our dishwasher which resulted in our floors buckling. SERVPRO was great. They came quickly and came back everyday to check the dryness! Very prompt, friendly, and professional!
Very polite and knowledgeable. Took the time to clean well. Explained everything thoroughly.
The team members of SERVPRO of Greater Covington and Mandeville made a stressful situation much less nerve-wracking with their professionalism, efficiency, knowledge, and humor. Definitely would recommend this company to others!
Everyone was very professional and worked hard on the job.
Harley, Cicerona, and Stuart were amazing. I couldn’t have asked for a better team to come out and help us in a time when we felt lost. I am truly grateful for these 2 wonderful women! They were so honest and really cared about our family! So compassionate about what we were going through. AWESOME company! AWESOME people!
Great customer service and very friendly!
Everyone was great. Wonderful job!
They arrived on time, were courteous, knowledgeable and helpful. They showed up when they said they would, and called to let me know they were in the area. Jason was great with my grandbaby and dog - which was really sweet and made the process less stressful. Thank you.
Staff was professional, courteous, and timely.
We had a water leak from our dishwasher which resulted in our floors buckling. SERVPRO was great. They came quickly and came back everyday to check the dryness! Very prompt, friendly, and professional!