Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Ft Wayne
Eric Gauthier
Eric joined SERVPRO®; Team Miller in 2019, and has taken on the role of DRT Operations Manager. Eric holds certifications including IICRC Water Restoration, IIRC Fire Restoration, GLSTC Safety, OSHA 30 and Asbestos Contractor Supervisor. His current focus is coordinating and managing our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Levi Kauffman
Levi joined SERVPRO®; Team Miller in 2022, and has taken on the role of Project Manager with our Disaster Recovery Team. Before joining the restoration industry, Levi worked in federal law enforcement. Levi attended Patrick Henry College and holds certifications including IICRC Water, Fire and Smoke. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In Levi’s free time, he enjoys coaching youth basketball.
Josh Elzinga
Josh joined SERVPRO®; Team Miller in 2024, and has taken on the role of Project Manager. Before joining Team Miller, Josh spent 3 years working as a project manager in the restoration industry, and earned a Millwright Tradesman Card. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In his free time, he enjoys deer hunting, walleye and salmon fishing, and horseback riding.
Justin Burtch
Justin joined SERVPRO®; Team Miller in 2016, and has taken on the role of Large Loss Abatement Project Manager and Technical Specialist with our Disaster Recovery Team. During his tenure with Team Miller, Justin also has worked as facility manager and purchasing. He attended INSTE Global Bible College, and holds certifications in Lead Renovator Initial, Applied Microbial Remedial Technician, IICRC Water Damage and Microbial Remediation, Asbestos Contractor Supervisor, and OSHA 30. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Judd Woods
Judd joined SERVPRO®; Team Miller in 2016, and has taken on the role of Large Loss Project Manager with our Disaster Recovery Team. During his tenure at Team Miller, Judd also worked as Safety Director and Transport Coordinator. Judd holds multiple certifications including OSHA 30 Construction Safety, Contractor Supervisor, TWIC and a Class A CDL. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Nate Boucher
Nate joined SERVPRO®; Team Miller in 2017, and has taken on the role of Project Estimator/Auditor with our Disaster Recovery Team and across all franchise locations. During his tenure at Team Miller, Nate also worked as Xactimate Specialist and IT. Before coming to Team Miller, Nate spent 3 years as a residential reconstruction project manager. He attended Western Michigan University. His current focus is to estimate and invoice large commercial losses along with collecting final payments. His work involves travel, sketching and reporting estimates of anything related to time and materials to fellow team members. In Nate’s free time, he enjoys athletics, coaches high school football and travel baseball, plus hunting and fishing.
What our
customers are saying
We had issues getting a mold problem resolved from elsewhere, so I contacted SERVPRO of Ft. Wayne and two crew members came out the same day to assess the situation! From there it took a matter of days to get it resolved instead of the months we had been waiting! Very professional! Highly recommended!
I contacted SERVPRO of Ft. Wayne for mold remediation. My experience with them has been fantastic from beginning to end. They returned calls when they said they would, worked well with my insurance company, and their employees were a pleasure to work with. The guys answered any questions I had, kept me abreast as anything new came up, and went above and beyond what they were required to do. They had to listen to my yappy little dogs barking at them and never complained. I wouldn't hesitate to have them in my home in the future should I ever need them.
We had a fantastic experience with these folks! So professional and kind! We will gladly recommend them to all of our friends and family!
I recently had a need to contact SERVPRO of Ft. Wayne for cleaning and sanitizing my home after an illness. I was concerned because the Noro virus is very contagious and didn't want to face a reinfection. Two techs came, suited up, and left my home spotless and healthy. I can't say enough good things about this company. They were so reassuring and prompt that I had no misgivings about hiring them to do the job. The young men that performed the job were courteous, polite, and so very kind about the task they were undertaking. They were so very professional and efficient; I couldn't believe it. SERVPRO of Ft. Wayne proved to be THE company to call when you need help.
Amazing service and clarity in explaining what I needed. All staff members were very friendly and good to work with. Great value!
I have worked with them a number of times and they are always professional, responsive and detail oriented. It is always a pleasure when dealing with them. I would definitely recommend them. Keep up the great work.
Sean was amazing and always was very happy to work around my work remote schedule without hesitation or issues!
5/5 stars!! Very professional, helpful, and sympathetic to our situation. Every person I spoke to was clear and willing to go above and beyond to ease my worries and explain their process. They also did an excellent job (my basement is cleaner now than it was before they came). I 100% recommend this service.
Very prompt and professional. They did everything they said they would do.
We had issues getting a mold problem resolved from elsewhere, so I contacted SERVPRO of Ft. Wayne and two crew members came out the same day to assess the situation! From there it took a matter of days to get it resolved instead of the months we had been waiting! Very professional! Highly recommended!
I contacted SERVPRO of Ft. Wayne for mold remediation. My experience with them has been fantastic from beginning to end. They returned calls when they said they would, worked well with my insurance company, and their employees were a pleasure to work with. The guys answered any questions I had, kept me abreast as anything new came up, and went above and beyond what they were required to do. They had to listen to my yappy little dogs barking at them and never complained. I wouldn't hesitate to have them in my home in the future should I ever need them.
We had a fantastic experience with these folks! So professional and kind! We will gladly recommend them to all of our friends and family!
I recently had a need to contact SERVPRO of Ft. Wayne for cleaning and sanitizing my home after an illness. I was concerned because the Noro virus is very contagious and didn't want to face a reinfection. Two techs came, suited up, and left my home spotless and healthy. I can't say enough good things about this company. They were so reassuring and prompt that I had no misgivings about hiring them to do the job. The young men that performed the job were courteous, polite, and so very kind about the task they were undertaking. They were so very professional and efficient; I couldn't believe it. SERVPRO of Ft. Wayne proved to be THE company to call when you need help.
Amazing service and clarity in explaining what I needed. All staff members were very friendly and good to work with. Great value!
I have worked with them a number of times and they are always professional, responsive and detail oriented. It is always a pleasure when dealing with them. I would definitely recommend them. Keep up the great work.
Sean was amazing and always was very happy to work around my work remote schedule without hesitation or issues!
5/5 stars!! Very professional, helpful, and sympathetic to our situation. Every person I spoke to was clear and willing to go above and beyond to ease my worries and explain their process. They also did an excellent job (my basement is cleaner now than it was before they came). I 100% recommend this service.
Very prompt and professional. They did everything they said they would do.
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO® responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO® system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy has grown, acquired, and sold multiple territories throughout Michigan. With their headquarters based in Saginaw, MI, they currently operate licenses in Saginaw, Bay City, Midland, Romulus, Taylor, Downriver, Westland, Shiawassee, New Center, Highland Park, and West Sterling Heights. They have now expanded into the state of Indiana and have licenses in Fort Wayne, Downtown Indianapolis, Hendricks County, and Greenwood.
The Saginaw-based franchise has been ranked in the top 10 for the past 16 years, including top producer twice. As one of SERVPRO® ’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
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