I just wanted to let you know how pleased I am regarding the service that your SERVPRO team provided the Morris family for their water claim with Travelers.  We here at The Boulevard are always grateful to know that when we refer a third party contractor to one of our Insureds, they are treated with respect and the restoration service provided is professional and efficient. 

Kudos to you and your team and please share this with your manager!  Timing is everything as proven by the fact that you had just stopped by our office while I was on the phone with the Insured. 

Best wishes for 2017!

Everyone was super friendly and informative. They were here within minutes of me calling and were very respectful of our house.

"...Response was quick and professional.  The water problem was approached immediately and all materials removed at the site.  This is the way to operate a business, TOP NOTCH. I highly recommend this company, they are amazing.  I give them 5 Stars!"

Sara and Sam were amazing! They took the time to talk us thru everything they were doing. The way Sara, Sam and the rest of the staff worked was the best I’ve seen! Attentive, on time, very thorough and communication was great! I didn’t want them to leave. The owners even checked in on us- SERVPRO for the win!!

I didn't want to have to call SERVPRO. I mean, do you ever really want to be dealing with an emergency water situation?! We have used them twice - once from rainwater during a storm and once when our washing machine leaked (2nd floor, down into the kitchen area). Thank goodness for 24 hour service. They responded quickly and came out to assess the situation. They worked with my insurance company so I didn't have to deal with trying to understand coverage. They salvaged what they could, monitored the drying, and restored my basement and kitchen back to what it was before. I hope I don't need to call them again but have referred them to others dealing with water and mold issues.

I just wanted to thank you and SERVPRO for your continued fantastic service. You have all been awesome to work with when I was an adjuster at State Farm, as well as when you did mitigation in my home for a water loss. Now as a Project Manager for Henn and Sons Construction you and SERVPRO are my go to mitigation company because of the quality work you provide, both then and now. 

Thank you again!

Beyond excellent! Elsa and her crew were truly wonderful and helpful! Very professional and knew exactly what to do. Highly recommend. Would give 10 stars if I could.

We recently had unexpected water damage to our home and called SERVPRO in St. John, IN to help us clean up the mess. We got immediate attention on a holiday weekend and they were extremely helpful and professional making sure we knew they would take care of our home. They came out the same day which was late at night. Elsa was fantastic. She took care of every problem and communicated the next steps and what we could expect. She stayed into the night to make sure all the machines were up and running. We have had an excellent experience with SERVPRO. I would highly recommend SERVPRO of Benton, Jasper, Newton and Southern Lake Counties.

I recently had my sump pump fail in our finished basement... Carley and his crew came out and saved all of our belongings and the carpeting... Carley was great, explained everything they did, constantly kept me informed and was a huge comfort in our time of trouble... May God bless you Carley and your family, you truly are a great person... To ALL my friends out there, if you ever need their services, he truly is the BEST... I can't thank you enough...

I just wanted to let you know how pleased I am regarding the service that your SERVPRO team provided the Morris family for their water claim with Travelers.  We here at The Boulevard are always grateful to know that when we refer a third party contractor to one of our Insureds, they are treated with respect and the restoration service provided is professional and efficient. 

Kudos to you and your team and please share this with your manager!  Timing is everything as proven by the fact that you had just stopped by our office while I was on the phone with the Insured. 

Best wishes for 2017!

Everyone was super friendly and informative. They were here within minutes of me calling and were very respectful of our house.