
Meet Our Team
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SERVPRO of Northbrook / Wheeling / Glencoe
Paola Morales
Paola Morales is the Office Manager at SERVPRO of Northbrook/Wheeling/Glencoe and has been with the company for several years. Paola has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT).
Miguel Reyes
Miguel Reyes is a Crew Chief at SERVPRO of Northbrook/Wheeling/Glencoe. Miguel has several years of experience and holds the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician (WRT).
What our
customers are saying
Thank you! Your crew was amazing!
Great company to work with. Andrew Roche as a personal touch to business. Easy to contact for estimates.
Wasn't able to offer me what I was looking for but did guide me into the right direction gave me two names and numbers of people who could clean my upholstery for my furniture in my carpets and also do my housecleaning awesome guy very kind very nice unique and down-to-earth genuine I would say Steve is
Thank you for your quick response! We could not get anyone else on the phone!
Walden and his team were WONDERFUL to work with! We discovered a massive flood in our basement late at night and he was there within an hour to help us pump out water until the early morning hours. He and his team worked tirelessly to make sure everything was completely dry and helped answer any questions we had. Even pointed us in the direction of a great plumber. Most importantly, he's quick with communication and I never felt left in the dark. Cannot recommend them enough!
It was a stressful time for us but you helped walk us through it every step of the way. What's more, we can't say enough how pleased we are with the end results! Looks better than before.
Excellent service, and very knowledgeable crew.
Looks awesome! Thank you for everything!
I wouldn't choose anyone but SERVPRO to help us in our time of need!
Thank you! Your crew was amazing!
Great company to work with. Andrew Roche as a personal touch to business. Easy to contact for estimates.
Wasn't able to offer me what I was looking for but did guide me into the right direction gave me two names and numbers of people who could clean my upholstery for my furniture in my carpets and also do my housecleaning awesome guy very kind very nice unique and down-to-earth genuine I would say Steve is
Thank you for your quick response! We could not get anyone else on the phone!
Walden and his team were WONDERFUL to work with! We discovered a massive flood in our basement late at night and he was there within an hour to help us pump out water until the early morning hours. He and his team worked tirelessly to make sure everything was completely dry and helped answer any questions we had. Even pointed us in the direction of a great plumber. Most importantly, he's quick with communication and I never felt left in the dark. Cannot recommend them enough!
It was a stressful time for us but you helped walk us through it every step of the way. What's more, we can't say enough how pleased we are with the end results! Looks better than before.
Excellent service, and very knowledgeable crew.
Looks awesome! Thank you for everything!
I wouldn't choose anyone but SERVPRO to help us in our time of need!
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy has grown, acquired, and sold multiple territories throughout Michigan, Indiana, and Illinois. With their headquarters in Saginaw, Team Miller currently operate licenses in throughout Saginaw/Bay City, Metro Detroit, Ft. Wayne, Indianapolis, and Chicago.
The Saginaw-based franchise has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
SERVPRO of Northbrook, Wheeling, Glencoe is a subsidiary of ILLOPS TM LLC.

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