Meet Our Team
Here to Help® 24/7.
SERVPRO of Twin Falls & Jerome Counties
Luke Balbas
Luke Balbas the President and Owner of SERVPRO Twin Falls and Jerome Counties.
David Ahrens
David is our General Manager at SERVPRO of Twin Falls & Jerome County. David started with the company as a Project Manager in July of 2020. He is dedicated to our customers and to the team.
David was promoted to General Manager in September of 2023. Outside of work, David enjoys spending time outdoors with his wife and five children.
Junior Doria
Junior is a Crew Chief for SERVPRO of Twin Falls and Jerome Counties, working to get customers in an emergency situation back to normal as quickly as possible. SERVPRO®; values Junior's attentiveness to our customers.
Junior joined the team in 2017. Junior carries WRT, FSRT and Bio/Trauma certifications. He enjoys hunting, camping, and spending time with his wife and kids.Maria Doria
Maria is the Executive Assistant for SERVPRO of Twin Falls and Jerome Counties and has worked here since May of 2022, taking care of Accounts Receivable and Human Resources. Maria is a valuable asset to SERVPRO, and we appreciate her willingness to step in and help when needed.
When she's not working, Maria enjoys family, camping, hunting, riding bikes, and jigsaw puzzles.
Maria Contreras
Maria is a Contents Technician for SERVPRO of Twin Falls and Jerome Counties. Maria joined the team in March of 2018. She works hard to restore personal items. Maria's commitment to SERVPRO makes her a great asset to our team.
Maria enjoys movies and popcorn, dancing, and spending time with family when she's not working.Ismael Marez
Ismael is a Technician for SERVPRO of Twin Falls and Jerome Counties. Ismael joined the team in 2020. Ismael is extraordinarily dependable, and SERVPRO values his willingness to help the team.
Ismael enjoys fishing, hiking, and crafts.Juliana Salcido
Juliana is a Contents Technician for SERVPRO of Twin Falls and Jerome Counties. She started with SERVPRO in 2021. Juliana handles customers' personal items in the restoration process. Juliana's commitment to the company is valued by the team at SERVPRO.
Juliana enjoys spending time with family and dancing when she's not working.
Nikko Martinez
Nikko is a Crew Chief for SERVPRO of Twin Falls and Jerome Counties and has worked here since May of 2022, carrying out day-to-day services based on IICRC standards and works with HVAC systems. Nikko is a valuable asset to SERVPRO, and we appreciate his willingness to help and excellent customer service skills!
When he's not working, he enjoys attending church, spending time with family, and working out.
Nicole Ramirez
Nicole is the Job File Coordinator for SERVPRO of Twin Falls and Jerome Counties, managing job files and working directly with customers and insurance companies. Nicole is able to interact well with customers and employees and has been an extremely valuable asset to the team.
Nicole joined the team in 2022. She enjoys spending time with her son, going on trips, and camping.
Branden Schiess
Branden is a Marketing Representative for SERVPRO of Twin falls and Jerome Counties. Branden joined the team in early 2024 and has worked to improve awareness and education of the various services SERVPRO provides to its clients.
Branden enjoys working out, working on or building PC’s, and spending time with family and friends.Ivan Martinez
Ivan is a Technician for SERVPRO of Twin Falls and Jerome Counties. Ivan joined the team in 2024 and has brought considerable experience to the team. He is resourceful and effective as he works and has been a great addition to the team.
Jacob McNamare
Jacob is a Project Manager for SERVPRO of Twin Falls and Jerome Counties, helping customers in an emergency situation get back to normal as soon as possible. Jacob is extremely dedicated and often goes beyond the call of duty to help customers and other employees. Jacob’s ability to talk with customers and solve problems has made him an incredibly important part of the team.
When Jacob isn’t at work, he enjoys spending time with his family and working on personal projects.
Martin Franceschi-Becali
Martin is a Production Technician for SERVPRO of Twin Falls and Jerome Counties and is dedicated to providing the best possible experience for customers. He is knowledgeable about his job and prides himself on working efficiently and accurately. Martin is also great to talk with and is a great example of excellent customer service.
Martin enjoys spending time with his family, archery, and football.
Tristan Koch
Tristan is a Technician for SERVPRO of Twin Falls and Jerome Counties. Tristan joined the team in 2023 and has helped to increase the amount of quality jobs we can complete. Tristan has grown a lot during his time with us and continues to improve his skills and ability as a technician.
Tristan enjoys spending time with his family, working on his truck, and finding projects to do at home.
What our
customers are saying
Luke and his crew did a great job, we had and extensive leak in a downstairs bedroom, which we found on a Saturday. He came over right away, started drying up the area, installed fans, removed some dry wall and floor boards, and started us on our way to recovery. The job became more extensive, he handled everything and even with walls removed and carpet completely torn up. Our room was completely restored in less than 2 weeks, which for the amount that was included was incredibly fast. Thanks for a great and timely job.
I was very impressed with the business like fashion with which they took care of my problem. Every person who came to my house to help me was very efficient, but mainly they were friendly, kind, and helpful to me. I like the fact that no matter what I ask they would take the time to stop and explain it to me or help me. My house after the flood has been put back together better than what it was before! I will refer SERVPRO to all my friends and will be using them to remodel my kitchen this summer. And if I ever have another catastrophe, I have them on speed dial!
We needed a check on the crawlspace in a house we are purchasing. Joe checked it out and gave us a very favorable report in a matter of three hours. He was very professional, informative and reassuring. I would highly recommend SERVPRO to anyone needing restoration services. We felt they were honest and extremely helpful. Thank you Joe and SERVPRO.
The team at SERVPRO are amazing from the office workers to the clean up crew. The entire team at SERVPRO of Twin Falls and Jerome restored the house to like new again. They cleaned the entire home and got rid of all the smoke smell. Kaley in the office talked to me calmly and professionally. Sometimes she just listened(best quality) to an overwhelmed old man who was stressing. I always received Five star service from Kailey and the entire staff. The staff was always available to answer questions and made the process go smoothly. David went above and beyond to ensure the last detail was completed beyond our satisfaction. David is knowledgeable and did an excellent job. The fire was in our garage, when SERVPRO returned the contents they had polished every tool I own like new condition. Even a saw that I was going to throw away runs like new after they cleaned it. If you need any restoration do not look any further than the Twin Falls SERVPRO team. They are extremely professional and provided 5 star service. Pat Pacheco
They helped us out of an unfortunate situation. They were prompt, consistent and available for communications. Their employees were polite, professional, courteous and empathetic. They were excellent from start to finish! I would recommend them without reservation.
We called SERVPRO, and Luke Balbas responded on time. By looking to see if he could clean and polish our wood floor, he discovered moisture and mold in the powder room. He conducted a detailed inspection going into the crawl space and attic to determine the source. He explained every step and reason. Luke is so professional and friendly. His expertise is unquestionable. I would recommend him and his company with no conditions. Outstanding service!
SERVPRO has done a great job helping several of my clients as I'm an insurance agent here at Starley Leavitt Insurance in Twin Falls. They are great people to work with, and very friendly. Give them a call during your fire, water, and mold problems in your house.
The crew at SERVPRO do an awesome job of taking care of my customers whenever there is a claim. They communicate great with my clients and my self so that everyone is on the same page. Great response time too.
Very pleased with the service we received in helping with our flood due to a bad water heater. Andrew and his team, Athena and Remington, were great in the clean up and drying out of my bedroom and bathroom. Andy did an amazing job with the rebuild. Love the way it all turned out. And it was completed in time for my wedding!! Thank you SERVPRO!
Luke and his crew did a great job, we had and extensive leak in a downstairs bedroom, which we found on a Saturday. He came over right away, started drying up the area, installed fans, removed some dry wall and floor boards, and started us on our way to recovery. The job became more extensive, he handled everything and even with walls removed and carpet completely torn up. Our room was completely restored in less than 2 weeks, which for the amount that was included was incredibly fast. Thanks for a great and timely job.
I was very impressed with the business like fashion with which they took care of my problem. Every person who came to my house to help me was very efficient, but mainly they were friendly, kind, and helpful to me. I like the fact that no matter what I ask they would take the time to stop and explain it to me or help me. My house after the flood has been put back together better than what it was before! I will refer SERVPRO to all my friends and will be using them to remodel my kitchen this summer. And if I ever have another catastrophe, I have them on speed dial!
We needed a check on the crawlspace in a house we are purchasing. Joe checked it out and gave us a very favorable report in a matter of three hours. He was very professional, informative and reassuring. I would highly recommend SERVPRO to anyone needing restoration services. We felt they were honest and extremely helpful. Thank you Joe and SERVPRO.
The team at SERVPRO are amazing from the office workers to the clean up crew. The entire team at SERVPRO of Twin Falls and Jerome restored the house to like new again. They cleaned the entire home and got rid of all the smoke smell. Kaley in the office talked to me calmly and professionally. Sometimes she just listened(best quality) to an overwhelmed old man who was stressing. I always received Five star service from Kailey and the entire staff. The staff was always available to answer questions and made the process go smoothly. David went above and beyond to ensure the last detail was completed beyond our satisfaction. David is knowledgeable and did an excellent job. The fire was in our garage, when SERVPRO returned the contents they had polished every tool I own like new condition. Even a saw that I was going to throw away runs like new after they cleaned it. If you need any restoration do not look any further than the Twin Falls SERVPRO team. They are extremely professional and provided 5 star service. Pat Pacheco
They helped us out of an unfortunate situation. They were prompt, consistent and available for communications. Their employees were polite, professional, courteous and empathetic. They were excellent from start to finish! I would recommend them without reservation.
We called SERVPRO, and Luke Balbas responded on time. By looking to see if he could clean and polish our wood floor, he discovered moisture and mold in the powder room. He conducted a detailed inspection going into the crawl space and attic to determine the source. He explained every step and reason. Luke is so professional and friendly. His expertise is unquestionable. I would recommend him and his company with no conditions. Outstanding service!
SERVPRO has done a great job helping several of my clients as I'm an insurance agent here at Starley Leavitt Insurance in Twin Falls. They are great people to work with, and very friendly. Give them a call during your fire, water, and mold problems in your house.
The crew at SERVPRO do an awesome job of taking care of my customers whenever there is a claim. They communicate great with my clients and my self so that everyone is on the same page. Great response time too.
Very pleased with the service we received in helping with our flood due to a bad water heater. Andrew and his team, Athena and Remington, were great in the clean up and drying out of my bedroom and bathroom. Andy did an amazing job with the rebuild. Love the way it all turned out. And it was completed in time for my wedding!! Thank you SERVPRO!
About Us
We are a team of restoration specialists that genuinely cares about the customers that we serve every day. We know that you have plenty of choices when you are looking for professional restorers, and we work hard to be a name that you can trust. We strive every day to be the fastest and the best option for all the houses and businesses throughout Jerome and Twin Falls Counties. Our commitment to our customers starts at the top with Luke Balbas, who has introduced several vital practices designed to set our team apart from the competition on a national scale.
We want customers to trust in the work that we can do for their homes and businesses, and that is why we can guarantee our recovery and restoration efforts with a warranty good for a full five years after a job completes. Not only do you get the full-service response from a team of professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), but you get peace of mind knowing that any issue you experience with this work gets covered.
We have always been a family-oriented team of professionals from our owner to our growing roster of recovery technicians and office staff. We always strive to provide the best for our communities by giving back through local charities and fundraisers in every way that we can. We love to sponsor events as well, and we find many uses for our time and resources with our involvement with the Blue Lakes Rotary Club.
We also understand that everyone’s situation is different, and we have developed recovery strategies for our customers that are strictly approval based. We work alongside our customers to determine what services can get afforded and what tasks an insurance company can provide coverage for so that there is no guesswork or surprises about the costs of restoration before any billing process begins.
Twin Falls and Jerome Counties both take up a large portion of Idaho, but our SERVPRO team works to stay connected to our communities and its people to help wherever and whenever you need us.
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