Scott Demuth has been in the restoration industry since 2005. He is extremely passionate about helping those in a disaster. He is sincere and empathic, giving his clients assurance and earning the trust to help put their home or business back together. He enjoys talking to people and listening to their needs to find out how he can help.

Family is a priority. Scott is very understanding of his employees when family matters occur. Besides being a family man, he is also a funny man. You will often see him sharing laughs with his family, friends, staff and even strangers. He does great voice imitations.

Scott@SERVPRObhc.com

Libby Demuth's work at SERVPRO®; of Decorah is behind the scenes but never unnoticed. She coordinates the office logistics and is the uniforms & supply manager. The whiteboard in her office is a go-to place to request necessary supplies to help every employee be successful in their work.

Her attention to detail in the SERVPRO work attire not only assists employees to ‘dress the part’ but keeps the team seasonally fitting and coordinated.

Libby also does the accounting and payroll in QuickBooks fulfilling that role since purchasing the franchise in 2012 with her husband Scott. Outside of work, she enjoys their two daughters' activities and family time.

Brett Armfield is our Operations Manager and has been a part of the SERVPRO®; team since 2012. Brett has been through SERVPRO’s Employee Certification Training Program (ECTP), is a Water Damage Restoration Technician (WRT), and is certified in Applied Microbial Remediation (AMRT) by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Brett’s passion for restoring “Like it never even happened," is evident in his daily work. Brett loves summer which lends itself to his hobbies of camping, grilling, floating down the river, and time spent on the disc golf course. He is a loving husband and father. Growing up all around the world, Brett's experiences with many cultures have created a greater knowledge and appreciation for differences in life.

brett@SERVPRObhc.com

Micaiah grew up in York, Pennsylvania, alongside his six siblings. He finds joy in playing basketball and going on road trips with friends.

In his career journey, Micaiah initially served as a supervisor for his family's janitorial business, learning the ropes of leadership and dedication firsthand. Transitioning to SERVPRO©, he appreciates the diverse experiences it offers, allowing him to expand his skills across different areas of expertise.

Reflecting on what matters most in his life, Micaiah treasures restaurants, his car, his family, his friends, and his church.

Dakota joined SERVPRO of Decorah as a restoration technician in 2024. He was looking for a change in work from his factory-based welding job. He fit right in and even comments that the best thing about his job are his co-workers! Dakota really likes the satisfaction he gets when finishing a cleanup service that varies from a water issue to demolition work needed from a fire. He likes helping people!
Outside of work Dakota is a deer hunter and a fisherman. He has traveled to International Falls and Alaska for these hobbies.
SERVPRO of Decorah is glad Dakota joined our team!

Cool, calm and quick to bring stability to a chaotic situation; SERVPRO’s®; job file coordinator, Derise, fills this need effectively! She’s often the first person to answer the call for help, literally! Listening, sorting out, and connecting the needed assistance puts a smile on her face.

Derise brings a life time of experience in the many facets of owning a business, from her family’s entrepreneurship. Seeing a need and filling it, comes second nature.

Surrounded by her large family, involved in kids’ activities, and spending time in nature is first on her list of importance outside of SERVPRO…making it special by adding a great cup of coffee completes the joy-filled experience!

derise@SERVPRObhc.com

Debbie Robeson wears several different hats. Both as marketing manager and representative, she focuses her attention on education and purposeful promotion of SERVPRO®;. services. Creative and intentional gifts that leave lasting impressions of SERVPRO’s sincere care is what her circle of friends throughout many cities appreciate.

Providing solutions through storytelling, she easily sells her SERVPRO team’s skills for cleanup and restoration. She enjoys living up to her nickname "Smile Supplier" by connecting individuals to resources they need in ANY sort of circumstance.

Debbie loves to make a mess in the kitchen (cooking) and digging in the dirt (gardening) along with entertaining family and friends with the free time she pulls aside.

Debbie@SERVPRObhc.com

Madison Engelke comes to us with a degree in Marketing from the University of Northern Iowa. She has been a dynamic force on the SERVPRO®; team since June 2021 during a pivotal period of company expansion.

Her expertise is in the digital realm. Social media, online reputation management, and content creation are just a few of her everyday super powers.

Beyond her digital prowess, Madison finds joy in home renovations, quality time with loved ones, and exploring her culinary skills. An avid outdoor enthusiast, she enjoys hiking and leisurely walks on local trails.

Eager to contribute to SERVPRO's success, Madison is dedicated to driving impactful results and connections, all while being a resource to the communities we serve!

Madison@SERVPRObhc.com

The first step to any project begins with a phone call to our central office. Amanda Tomlinson is the face on the other end of the line who will keep you calm, cool, and collected while we get all the necessary details to get you back to “like it never even happened.” Amanda started in October of 2022 and has been a great asset to our team. She graduated from Hawkeye Community College and obtained Executive Assistant AAS & Legal Office AAS. When she is not busy coordinating jobs and being attentive to customers, you can find her spending time with her three children, supporting her nieces and nephews at their events, or cuddling her cat, Rosie! Amanda enjoys doing a lot of projects around her home which makes her the perfect addition to SERVPRO®; since restoring homes is a passion of ours. Costumer service is where Amanda thrives and she enjoys that part of her role. One of her favorite parts about this position is “When you can hear laughter throughout the day, that’s where I need to be. Everyone takes their job seriously and does whatever they need to do to take care of the crisis/problem our customer is dealing with, but also know how to be fun and not take life so seriously.”

atomlinson@SERVPRObhc.com