Thank you for taking care of my parents home following a water heater leak. Not only were they happy with the service you provided but I really appreciate the time your staff took in dealing with them. Considering they are older this was very overwhelming for them. Your production manager has phenomenal customer service skills and should be rewarded for going above and beyond.

I did not realize how much a water damage can affect the well being of my home until a refrigerator water-supply line ruptured and flooded the majority of it. I knew I needed to call the professionals. The staff I dealt with at the Fernandina Beach/Yulee location was very polite, professional, and provided a very high level of service. Thank you for restoring my home. Bruce.

I cannot say enough about this company and the staff they employee. I really didn’t know that companies like this still exist in this line of work that have such high standards and professionalism. We had a bad leak in our new home that I have been trying to get fixed for over a year. After 4 roof repairs the and having to deal with 3 different contractors, a roofer, drywall company ,and a painter on several different occasions my builder finally sent SERVPRO out. They came out to my home and removed all of our belongings from the room and neatly arranged them into another room. I was unable to be there when they arrived so I left a key for them. When we came home that evening we could not believe how neatly they arranged our clothes on rolling racks and displayed our shoes and even separated my wife’s clothes from mine. They removed the shelves from the walls and the ceiling that was damaged. They cleaned everything in the room and made sure there was no mold anywhere. When everything was repaired by the roofer they conducted a water test and then they replaced the drywall and did all of the mud work. They also repainted everything and did the knockdown on the ceiling. They came out every day until the job was complete. I was never home when they came out and they treated my home with respect making sure not to leave any mess behind each day. They made the process so easy and comfortable for us. I highly recommend SERVPRO for any water damage needs and any other services they provide. Thank you to all of the staff, you all are Awesome!

After a wonderful Memorial Day weekend, my wife and I returned to our home on Amelia Island only to discover a water leak in the bathroom of our Jack and Jill bedrooms.  We shut off the water supply to the house and then called SERVPRO.  Within 30-45 minutes, two personnel, who were very professional, knowledgeable and courteous, arrived and quickly accessed the situation.  They carefully moved furniture in both bedrooms to expose the wet areas of carpet   A vacuum was used to remove the standing water and then a humidifier and multiple high volume air blowers were strategically placed throughout the 3 rooms.  They returned daily to check status and reposition equipment until tests showed that the carpets and sheetrock were completely dry and then moved the furniture back in place.  A much appreciated additional service of the company was sheetrock repair (wall opening made by plumber to repair the leak).  The company employs very professional personnel and efficiently resolved any and all problems I encountered with this untimely water leak.  I would highly recommend this local company.

SERVPRO of Fernandina Beach/Yulee came to my home at 3 a.m. on a Sunday with lightning fast response. If they were to delay arrival I feel like my home would have just fallen apart. They did a great job removing all of the water that flooded our house following a pipe break under our kitchen sink. The staff was very polite and attentive to our needs and concerns. Thank you so much SERVPRO for restoring our home! 

I would definitely recommend SERVPRO Fernandina Beach/Yulee/North Jax to anyone who has water damage. Their technicians took the time to do the job thoroughly and they explained everything they did.

Awesome! SERVPRO was quick and great to work with.

 

Helped solve our water intrusion problem. Very knowledgeable and detailed in the work performed. Would highly recommend!

Thank you for drying out my house. Your crew was very knowledgeable and accommodating.

Thank you for taking care of my parents home following a water heater leak. Not only were they happy with the service you provided but I really appreciate the time your staff took in dealing with them. Considering they are older this was very overwhelming for them. Your production manager has phenomenal customer service skills and should be rewarded for going above and beyond.

I did not realize how much a water damage can affect the well being of my home until a refrigerator water-supply line ruptured and flooded the majority of it. I knew I needed to call the professionals. The staff I dealt with at the Fernandina Beach/Yulee location was very polite, professional, and provided a very high level of service. Thank you for restoring my home. Bruce.