Why SERVPRO?
Careers
Call Today - 24/7 Emergency Services

Jay Cleanup and Restoration

Commercial and Residential Damage Cleanup and Repair

Call Today
24/7 Emergency Services

Contact your local SERVPRO, serving:

When Water, Fire, and Storm Damage Happens in Jay, We're Ready.

Whether you're looking for restoration, cleaning or construction services in Jay, we're here to help 24/7.

Water and Fire Damage Restoration in Jay, Florida

Nestled in northern Santa Rosa County, the small town of Jay, Florida, embodies the charm and spirit of rural Northwest Florida. With a population of just over 600 residents, Jay is a close-knit farming community that values hard work, tradition, and southern hospitality. It forms part of the Pensacola–Ferry Pass–Brent Metropolitan Statistical Area, but its character and lifestyle remain distinctly independent — quiet, grounded, and rooted in agricultural heritage.

Covering just 1.6 square miles of land, Jay lies on high ground along the eastern bank of the Escambia River, giving it a naturally elevated landscape compared to nearby Gulf Coast towns. The community has two main river access points and public boat ramps just outside its city limits, making it a popular spot for fishing, boating, and enjoying the serene beauty of the Northwest Florida countryside.

A Proud Farming and Energy Community

Jay’s identity is deeply tied to its agricultural success. Cotton, soybeans, peanuts, and hay are the major crops cultivated in the area — with local farmers supplying not just the county, but much of Northwest Florida. This agricultural legacy is celebrated every fall during the Jay Peanut Festival, a beloved local event that attracts visitors from across the region. Families gather to enjoy food, crafts, live music, and agricultural exhibitions that showcase the town’s heritage and community pride.

Beyond farming, Jay also holds a special place in Florida’s industrial history. It is home to the Jay Oil Field, discovered in 1970 — one of the largest oil fields east of the Mississippi River. Over the decades, this field has produced more than 330 million barrels of oil, playing a major role in the economic development of Santa Rosa County. Though nearing the end of its production life, the site remains a significant piece of local and state history.

A small refinery, located off State Road 4, has operated under various ownerships since the 1970s, including Exxon and later Quantum Resources Management. Its presence serves as a reminder of Jay’s contributions to both Florida’s agricultural and industrial progress.

A Community Rich in Events and Outdoor Tradition

Despite its modest size, Jay offers plenty of recreational opportunities and cultural events. In addition to the Peanut Festival, the town hosts several local rodeos and an annual Fourth of July Celebration, which for years featured Nashville country artist Eric Agnew.

Outdoor enthusiasts also flock to Jay’s surrounding natural areas. The nearby Escambia River Wildlife Management Area (WMA) provides prime fishing and hunting opportunities, while the vast Blackwater River State Forest offers trails for hiking, camping, and exploring one of Florida’s most pristine ecosystems.

These beloved community spaces and traditions define Jay’s unique character — and SERVPRO takes great pride in helping protect them through reliable, efficient restoration services whenever disaster strikes.

Protecting Jay from the Unexpected

While Jay is known for its peaceful setting, no community is immune to emergencies. From summer thunderstorms that bring heavy rainfall to occasional electrical fires in rural homes, property damage can occur when least expected. SERVPRO of Northwest Escambia County is proud to serve as the trusted local resource for water damage restoration and fire damage restoration, ensuring that Jay residents and businesses always have help available 24 hours a day, 7 days a week.

Our certified restoration technicians combine years of experience with industry-leading equipment to restore properties safely, efficiently, and with the least amount of disruption possible. We understand the importance of protecting both homes and livelihoods — especially in small, close-knit communities like Jay.

Comprehensive Water Damage Restoration

Whether caused by a burst pipe, roof leak, or flooding from the nearby Escambia River, water intrusion can cause serious damage if not handled quickly. SERVPRO’s water damage restoration experts are trained to locate hidden moisture, remove standing water, and restore affected materials before mold and structural problems develop.

Our Process Includes:

  • Rapid Water Extraction: Removing standing water with submersible pumps and truck-mounted vacuums.

  • Moisture Detection: Using thermal imaging and moisture meters to identify hidden water in walls, flooring, and ceilings.

  • Drying and Dehumidification: Employing air movers, industrial fans, and dehumidifiers to balance humidity and prevent mold growth.

  • Sanitizing and Cleaning: Applying EPA-approved disinfectants to ensure a clean and safe environment.

  • Repair and Restoration: Restoring drywall, flooring, and other materials to preloss condition.

In agricultural areas like Jay, excess moisture can also affect outbuildings, barns, and equipment storage spaces. Our water damage restoration services extend to these structures as well, helping protect both residential and commercial assets.

Skilled Fire Damage Restoration

Fires — whether caused by faulty wiring, heating equipment, or outdoor burn mishaps — can devastate homes and businesses. SERVPRO’s fire damage restoration specialists are trained to handle everything from smoke and soot removal to structural repair. Our goal is to restore your property quickly, safely, and completely, so you can focus on getting life back to normal.

Our Process Includes:

  • Emergency Response and Assessment: Evaluating damage and securing the property if needed.

  • Soot and Smoke Removal: Cleaning all surfaces using HEPA vacuums, dry sponges, and safe detergents.

  • Odor Elimination: Using air scrubbers, ozone machines, and thermal fogging to neutralize smoke odors.

  • Content Cleaning and Restoration: Salvaging personal items, furniture, and keepsakes whenever possible.

  • Full Reconstruction: Rebuilding damaged areas to make your property “Like it never even happened.”

SERVPRO’s fire damage restoration teams bring both skill and compassion to every job — understanding that every property holds more than just walls and furniture; it holds memories, family, and a way of life.

Why Jay Trusts SERVPRO

SERVPRO of Northwest Escambia County isn’t just a restoration company — we’re your neighbors, invested in helping local families, farmers, and business owners protect what matters most. As a locally owned and operated franchise backed by the resources of a national brand, we deliver both personal attention and large-scale capability.

The SERVPRO Advantage

  • 24/7 Emergency Response for water, fire, and mold damage.

  • IICRC-Certified Technicians trained in the latest restoration practices.

  • Advanced Equipment for water extraction, drying, and odor removal.

  • Insurance Coordination to simplify claims and reduce stress.

  • Local Commitment to Santa Rosa County and its communities.

Restoring Jay — One Property at a Time

Whether it’s storm-related flooding, plumbing leaks, or fire damage, SERVPRO of Northwest Escambia County is proud to serve Jay, Florida, with reliable, top-tier restoration services. Our goal is to help this historic farming community recover quickly, efficiently, and with as little disruption as possible.

With state-of-the-art equipment, expert technicians, and a passion for service, we’re ready to respond to any emergency — day or night. When disaster strikes, count on SERVPRO to make your property and your peace of mind “Like it never even happened.”

What our
Jay customers are saying

ServPro and Dusten Callahan are the greatest! We had someone drive into our office and cause significant damage, and the same day. they were there working on it. They performed with professionalism and on time that is rarely seen in today’s world. Cannot say enough, good things about this business and Dusten Callahan, the Project manager. They worked weekends to make sure that we didn’t lose time for our business. On a scale of one star to five stars they are six stars. Greg Wood.

Greg Wood

The two guys that came out were wonderful, jarred gave us a card. They did everything they could and found our problem. They will come back after we have new duct work put in. I would recommend both those guys.

Gail Proctor

Dustin Callahan and the entire ServPro crew were amazing to work with while restoring water damage in our garage caused by a broken pipe at our recently purchased vacation home. Since we couldn’t be there during the repairs, Dustin kept us informed every step of the way, providing regular updates and photos of the progress. The finished work looks even better than it did before the damage occurred. Knowing the job was handled professionally and done right gave us tremendous peace of mind. We highly recommend Dustin and the ServPro team!

Tammy Chubirko

If this ranked higher I would. These guys are the absolute standard for quality and character. I cannot say enough good things about Dusten, Gary, and the entire team. What started as a very complicated insurance claim became a long and frustrating process with failures of a previous contractor, multiple adjuster changes, delays, and constant moving pieces. Then these guys came in! Throughout it all, Dusten remained persistent, responsive, and completely committed to seeing the project through. He stayed on top of every detail, advocated for us when issues arose, and never let the challenges get in the way of delivering exceptional service. Gary and the crew were equally outstanding. The quality of their work was impeccable, and they consistently demonstrated professionalism, attention to detail, and genuine pride in their craftsmanship. The finished product exceeded my expectations, and it is clear they care deeply about doing things the right way. Beyond the quality of the work, what stood out most was the character of the people involved. Every member of the team treated us with respect, communicated openly, and went above and beyond during an incredibly stressful situation. They turned what could have been an overwhelming experience into something manageable and ultimately successful. If you are looking for a contractor you can trust to deliver exceptional work while genuinely caring about their customers, I would recommend this team without hesitation. They are not only outstanding professionals but great human beings as well. (Attached Kitchen photo. But they did floors, bathroom, closets, all of it was phenomenal)

Jared Dorsey

If not for some minor issues, I would have rated them 5 stars. One of the drawers tracks wasn't attached, a couple of door handles are off center, and one of the door panels is cracked already ( though haven't addressed with them yet, to be fair). Multiple issues with the main island, but resolved. Dustin and Gary were easy to work with on most issues. Would recommend again though.

Ronald Kolodziejczyk

Dustin and his team were absolutely wonderful to work with. Considering the circumstances for needing them were so unexpected they certainly made the situation bearable. Would definitely recommend them!

sonya sonya

Servpro Navarre was out here within 30 minutes of our emergency. They cleaned and got the equipment set up extremely quick and break down was even faster. It was like they were never even here, which is a good thing in this industry in my opinion!

Gavin Wehby

We had a mold issue and needed to replace our kitchen cabinets, we decided to expand it into a remodel. The clean up was efficient and professional. Dusten and his crew at Carter Restoration of Escambia Country did the remodel portion. Dusten did an EXCELLENT job working with us and designed our kitchen to look better than we could have imagined. Thank you to Dusten and Gary and all for doing such an amazing job for us!

Ralinds L

Carter’s Reconstruction Company recently completed the reconstruction of our home after water damage, and we couldn’t be more pleased with the outcome. The success of this project is due in large part to our outstanding project manager, Dusten. Without his coordination, concern, and exceptional skill, none of this would have been possible. From start to finish, Dusten was fully engaged. His attention to detail, commitment to timelines and schedules, and ability to keep everyone on track were remarkable. He was always accessible and responsive, answering every question and providing updates before we even needed to ask. His suggestions and recommendations on products and finishes were thoughtful and practical, and when we requested changes or specific materials, he was flexible and willing to pivot without hesitation. Every deadline was met—and the project was even completed ahead of schedule—thanks to his expertise and leadership. Dusten led his team with professionalism, kindness, and integrity. His leadership set the tone for the entire project — every contractor and crew member reflected his same level of excellence. The plumbers, electricians, countertop installers, demolition specialists and debris removal he coordinated were all top-notch, professional, and personable. Because of Dusten’s dedication and the team’s hard work, our home not only looks beautiful but feels restored. We are completely satisfied with every aspect of the process and the final results. If we ever face such a challenge again, Dusten and his team would be our only choice and first call. We are deeply grateful for his care, expertise, and commitment to excellence. Reed Family, Navarre, Florida August 2025

Maxine Clark