Our water heater broke and dumped over 50 gallons of water throughout our finished basement. We have only been homeowners for less than five years and never had an issue like this happen before. My wife was the one that discovered the problem while I was at work. She called the insurance company and they explained what we should do in order to properly clean and dry the basement. The first step was to contact SERVPRO. They had a representative at our house within 2 hours and that gentleman explained in great detail everything. These guys are absolutely amazing! There was a crew extracting water, removing the pad under the carpet and moved everything out of the way. We didn’t have to do a thing. They even cleaned items that got wet, boxed and labeled everything. They completed everything they said they were going to do within the time frame given to us. The communication between their office was top notch. We didn’t even have to lift a finger. Our basement is better than it was before. Would highly recommend this company to all my family and friends.

Highly professional crew with exceptional customer service. They took the burden and worry from me. The crew cleared several inches of water from my basement, family and laundry rooms in a timely fashion. A supervisor came to follow up and addressed questions/concerns I had before having the crew remove all of the equipment. Wonderful experience and highly recommended.

Excellent job. I had an after-hours emergency at the apartment complex I manage.
I called Serv-Pro and they had a crew on my site within a short time.
They did an excellent job of cleaning the area and disposing of everything that needed be removed. They were quick and very efficient. I couldn't be happier with their service. Good Job Serv-Pro!

From the minute they entered my home they made me feel comfortable. My house caught on fire and they were able to restore everything back to normal.. They worked with my insurance company to make sure everything was taken care of . I would recommend to any family member that they get familiar with their local office because things happen when we least expect them to. Very thankful to these guys and their amazing service. Thank you SERVPRO.

After receiving a call from my tenant that the hot water heater was leaking and there was 6 inches of water on the floor, I called SERVPRO in Meriden to take care of the problem. My tenant couldn't have been happier with the promptness that the problem was addressed, the quality of service, and professionalism of the technicians. Happy tenant, happy landlord! Also kudos to the office staff for helping provide my insurance company the info necessary to process my loss claim. I wouldn't hesitate a moment to call them again should the need arise.

Extremely professional, nice, helpful and very thorough – and the follow up with the supervisor, inspected everything! Please extend my compliments to the SERVPRO of Meriden crews; they left everything clean and tidy. Good job! I will recommend you to my friends, good to know that you are around.

I had such a great experience with SERVPRO when they came to extract the water leak in my basement. They came out the same day I called and the cleanup was exceptional. I would use SERVPRO again if I ever needed services. Thanks for the great job!

The job was complete. I was referred to SERVPRO of Meriden by my plumber, for a recent pipe burst. They did a great job from start to finish!! Well done fellas!! Special shout out to Hank Rusack, who was on top of things from start to finish!!

My washing machine hose broke and flooded my entire basement. I called my insurance company and they referred me to SERVPRO. They came out same day and were so nice! From start to finish they explained everything they were doing and made sure I understood the whole process. The guys really did a great job fixing the damage to my basement, it looks better now than it did before! I would recommend them to anyone.

Our water heater broke and dumped over 50 gallons of water throughout our finished basement. We have only been homeowners for less than five years and never had an issue like this happen before. My wife was the one that discovered the problem while I was at work. She called the insurance company and they explained what we should do in order to properly clean and dry the basement. The first step was to contact SERVPRO. They had a representative at our house within 2 hours and that gentleman explained in great detail everything. These guys are absolutely amazing! There was a crew extracting water, removing the pad under the carpet and moved everything out of the way. We didn’t have to do a thing. They even cleaned items that got wet, boxed and labeled everything. They completed everything they said they were going to do within the time frame given to us. The communication between their office was top notch. We didn’t even have to lift a finger. Our basement is better than it was before. Would highly recommend this company to all my family and friends.

Highly professional crew with exceptional customer service. They took the burden and worry from me. The crew cleared several inches of water from my basement, family and laundry rooms in a timely fashion. A supervisor came to follow up and addressed questions/concerns I had before having the crew remove all of the equipment. Wonderful experience and highly recommended.